This position is located in the Defense Media Activity (DMA), which is a Department of Defense (DoD) field activity reporting to the Assistant Secretary of Defense (Public Affairs). The DMA is a worldwide media organization employing state-of-the-art and emerging multi-media production and distribution technologies and operates from multiple locations in the US and overseas and with deployed combat and contingency forces throughout the world.Learn more about this agency
As a IT Specialist ( SYSADMIN/INFOSEC) at the GS-2210-11 some of your typical work assignments may include:
- Provide user and server administration for Microsoft 2008 R2, Server 2012 Active Directory; administers Heat application; Ability to perform basic network troubleshooting.
- Performs Enterprise management including availability and monitoring of systems to include troubleshooting, fault isolation, problem solving, upgrading of hardware and software, debugging, and assessing program effectiveness. Conducts system testing and performs preventative maintenance.
- Interfaces with other Systems Engineers to ensure required Cybersecurity applications are monitored and maintained IAW DISA Standards. Provides Tier 2 support and implements solutions for system problems.
- Monitors automated systems to include troubleshooting, fault isolation, problem solving, upgrading of hardware and software, debugging, and assessing program effectiveness.
- Serves as the local liaison to the Air Force network and Navy-Marine Corps Intranet (NMCI) points of contact for workstations and computer systems under contract by DMA from local service providers.
Occasional travel - You may be expected to travel for this position.
Who May Apply
This job is open to…United States Citizens
Job family (Series)
Conditions of Employment
- Must be a U.S. citizen
- Males born after 12-31-59 must be registered for Selective Service
- Resume and supporting documents (See How To Apply)
- Suitable for Federal employment, determined by a background investigation
- May be required to successfully complete a probationary period
- This is a drug tested position.
Work Schedule: Fulltime
Tour of Duty: Flexible
Recruitment Incentives: Not Authorized
Fair Labor Standards Act (FLSA): Exempt
Financial Disclosure: Not Required
Telework Eligibility: This position is NOT telework eligible
Selective Service Requirement: Please visit http://www.sss.gov for more information.
For more information, please visit General Application Information and Definitions.
Must be able to obtain and maintain a Secret security clearance. Failure to obtain, or retain, a Secret security clearance may result in termination of employment.
Must be able to pass a pre-employment drug test screening with periodic testing thereafter.
This position requires the incumbent to hold and maintain a IA Technical Level 2 (IATII) certification, ADP Level II; under DoD 8570.01-M (IA Training and Workforce Management) and related implementing policies.
This position is designated as mission critical.
Duties of the position may/will require shifted work hours based on operational or mission requirements. Permanent change of shift may/will be at the determination of the second level supervision. The incumbent may also be on an "on-call" status on a rotational basis.
May be required to carry a Government Furnished Equipment (GFE) cellular device.
All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.
QualificationsYou may qualify at the GS-11, if you fulfill the following qualifications:
A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service:-Performing Enterprise management including availability and monitoring of systems to include troubleshooting, fault isolation, problem solving, upgrading of hardware and software, debugging, and assessing program effectiveness. ; OR
B. Possess a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a doctoral degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.; OR
C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate
GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support
your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable at time of application, or (2)
If you are serviced by the office filling this position and your transcripts are on file in your official personnel folder, you are not required to submit. However, it is your responsibility to ensure transcripts are on file.
All materials must be submitted by the closing date of the announcement.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of
credits hours that your graduate school has determined to represent one academic year of full-time
study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain
your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter
hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet
the qualification requirements, you must show that the education credentials have been evaluated by
a private organization that specializes in interpretation of foreign education programs and such
education has been deemed equivalent to that gained in an accredited U.S. education program; or
full credit has been given for the courses at a U.S. accredited college or university. For further
information, visit: Foreign Education
Interagency Career Transition Assistance Program (ICTAP): Individuals who have special priority selection rights under ICTAP must be well-qualified for the position to receive consideration for special priority selection. Well qualified is defined as possessing the type and quality of experience that exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors. ICTAP eligibles will be considered well qualified prior to Veteran's preference points being added. Federal employees seeking ICTAP eligibility must submit proof that they met the requirements of 5 CFR 330.704. This includes a copy of the agency separation notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as an ICTAP eligible. Please visit this link to obtain requirements for applying as an ICTAP eligible applicant. http://www.opm.gov/rif/employee_guides/career_transition.asp#ictaphttp://www.opm.gov/rif/employee_guides/career_transition.asp
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
How You Will Be Evaluated: We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position.
- Network Management
- Technical Competence
Based on the results of this evaluation, you will be placed in one of the following quality categories:
Best Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s), as determined by the job analysis.
Highly Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s) as determined by the job analysis.
Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position, including all selective placement factors and appropriate quality ranking factor(s) and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position.
Names of the candidates in the Best Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures.
Volunteer Experience: Your Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx.
Background checks and security clearance
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible.
2. Other supporting documents:
- Cover Letter, optional? College transcript(s), if qualifying based on education. We accept unofficial transcripts, as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Transcripts must be received in this office by 11:59 P.M. EST on 10/25/2017 in order to be considered.
- Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service and not serviced by DLA).
- Most recent Performance Appraisal, if applicable
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Non-competitive appointment authority documentation, if applicable
- Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
PLEASE REVIEW the following LINK for additional documents you need to provide: Supporting Documents
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
- You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Agency contact information
DMA Servicing Team
6700 Taylor Ave
Ft. Meade, MD 20755
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter.
A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter.
The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/481760700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.