• Help



    This position is located in the Department of Health and Human Resources (DHS), Food and Drug Administration (FDA), Office of Information Management and Technology (OIMT), Office of Technology and Delivery (OTD), Division of Infrastructure Operations (DIO), North Bethesda, MD.

    This vacancy is also being announced concurrently with vacancy announcement FDA-OO-18-MP-2016915PR under merit promotion procedures.  Please review that announcement to see if you are eligible for consideration under merit promotion procedures. 

    NOTE:  Applicants must apply separately for each announcement in order to be considered.

    Who May Apply (Detail): Open to all United States Citizens.

    Additional selections may be made within the same geographical area FDA-wide.

    Learn more about this agency


    The Supervisory IT Specialist has the responsibility of managing day-to-day activities and providing technical direction and oversight for the Quality Assurance (QA)Team within the Division of Infrastructure Operations.  This includes planning, managing, coordinating, facilitating, developing, securing and implementing quality testing for FDA IT Systems.

    Major duties and responsibilities to include but are not limited to the following:

    Oversees the development of the team's operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

    Develops financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

    Develops subordinate performance standards based on the ability to provide quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

    Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

    Maintains and improves product quality by completing product, Agency, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

    Oversees projects and ensure the team produces quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

    Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

    Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/481234100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.