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    When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.

    The ideal candidate will possess excellent communication skills as well as an in-depth knowledge of the NFIP program, specifically flood insurance. This position starts at a salary of $97,869 (GS-13). Apply for this exciting opportunity to become a member of the Region 2 team within FEMA.

    EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

    Learn more about this agency


    In this position, you will support the Division in successful accomplishment of agency goals and objectives with respect to insurance matters to improve the effectiveness of insurance operations through integrated performance management and continuous improvement practices. Typical assignments include:

    • Developing work plans and administrative procedures, for services provided by the insurance servicing contractor.
    • Coordinating and working with other flood specialists on all flood insurance matters. Coordinating with Regional staff on scheduling Community Assistance Visits (CAV's) to ensure compliance of communities applying for entry into the CRS Program.
    • Participating in community meetings to provide insurance related input. Serving as primary point of contact on all flood insurance and related matters and works closely with Federal and State lending regulators.
    • Resolving issues and ensuring that corrective actions are compliant with FEMA Headquarter policies and procedures.
    • Establishing, coordinating and overseeing process for all Section 1316 requests for the Region with appropriate Mitigation staff to ensure timeliness of actions.
    • Providing technical assistance to the lender regulators on the NFIP mandatory purchase requirements. Reviewing documentation, correspondence and other materials of an insurance coverage nature or with underwriting implications, to determine compliance with NFIP requirements.

    Travel Required

    Occasional travel - Occasional non-emergency travel may be required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    This announcement will close at 11:59 p.m. Eastern Time (ET) on Friday 9/15/2017.

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/478740900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.