Job Overview


About the Agency

WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO? Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers’ issues, and make recommendations for improving IRS service and customer satisfaction.

The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION? If you're ready for a challenging career opportunity, consider a career with the Internal Revenue Service Taxpayer Advocate Service (TAS). The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

There is 1 vacancy to be filled in each of the following States: Alaska, Arizona, California, Delaware, District of Columbia, Georgia, Idaho, Indiana, Kansas, Louisiana, Massachusetts, Maryland, New Jersey, Nevada, North Dakota, Ohio, Oregon, Pennsylvania, Utah, Virginia, Vermont, Washington.

The TAP is also seeking to include at least one (1) additional member to represent international taxpayers. For these purposes, “international taxpayers” are broadly defined to include U.S. citizens working, living, or doing business abroad or in a U.S. territory

Alternate panel members are being recruited in all 50 states, DC and Puerto Rico.

Applicants selected from these locations will serve a three-year membership term beginning in December 2017, or be chosen as an alternate member to be considered for membership if a vacancy occurs in their location during the next three years.


As a Volunteer Taxpayer Advocacy Panel member you will:

  • Serve in an advisory capacity to the IRS through meetings and focus groups;
  • Solicit taxpayer input on specific issues and channel the feedback to the agency;
  • Identify, prioritize, and elevate as necessary, taxpayer issues to the IRS;
  • Participate in taxpayer outreach opportunities by speaking to individuals and groups about the Panel;
  • Annually report and publish the results your teams work.

Travel Required

  • Occasional Travel
  • May involve infrequent overnight travel to attend multi-day meetings/events. (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)

Relocation Authorized

  • No