This position is located in Government Accountability Office (GAO), Health Care (HC) team. HC is responsible for conducting analysis and preparing reports in all areas of health care delivery and financing. The HC mission encompasses policies and programs that affect the health and quality of life of the U.S. population and includes health financing, public health as well as military and veteran health care.
The duties of this position include providing routine to complex administrative services to support Health Care team mission and operations.
Maintains internal engagement processing systems to meet specific team needs. Determines data to be included, sources of data, either hard copy files or other automated systems, and enters and analyzes data and produces reports. Ensures that office filing/database systems conform to agency-wide records management regulations, rules, and policies. Develops and maintains computer databases and office filing systems. Helps teams ensure quality processing steps are followed.
Using appropriate software or automated systems, prepares a variety of correspondence relating to team engagements such as Job Initiation, Commitment, Transmittal, and Notification Letters. Adapts formats and ensures that standard language and templates are correctly used for the specific task.
Analyzes current, new, and revised administrative procedural requirements/policies related to office operations. Recommends changes in administrative policies to resolve issues related to efficiency, effectiveness, or customer service.
Performs a variety of general administrative duties including reception, general typing, copy services, mail and records maintenance/coordination, and time and attendance. Determines administrative operations problems, ascertaining their cause or source to resolve administrative operations problems.
Advises the internal agency staff on time frames, status of individual jobs, and other relevant information on the production of GAO reports and other publications.
Maintains calendars for assigned staff, scheduling appointments based on knowledge program operations and of staff member’s priorities. Arranges meetings, contacting attendees, securing space or arranging for audio and video conferencing.
Advises and guides management and staff regarding administrative support rules, procedures, and operations related to office acquisitions, space and facilities, human resource and payroll processing, travel, mail services and telecommunications. Reviews authorizations for staff travel for accuracy and completeness.
Reviews administrative practices and procedures for correctness, logical application, and efficiency. Reports problem areas to supervisor and participates in developing improvements.
Serves as a customer contact point for general administrative inquiries, requests, or questions. Coordinates administrative activities to ensure efficient and smooth operation, effective services, and quality customer support/service.
Provides support for human capital functions including performance management, awards, training and other areas. Utilizes automated systems to generate and complete documents and forms or prepares manual forms. Monitors actions through team review and through processing by GAO offices. Enters data and updates systems. Analyzes manual and automated information and prepares reports. Provides advice to team management and staff on systems and processing rules and procedures.
Who May Apply
This job is open to…
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible under a VEOA Authority.
Completion of a satisfactory background investigation
Selectee must be able to meet/maintain suitability & security requirement
Selective Service registration if you are a male born after Dec. 31, 1959
Applicants must have at least one year (52 weeks) of specialized experience at the next lower level/band, the AC-I (or GS-7 equivalent), in the Federal service which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as executing complex and varied administrative office duties to include providing telephone and office coverage, utilizing automated systems and updating internal management reports, preparing and tracking correspondence, arranging and coordinating meetings, maintaining calendars and schedules, and serving as expert resource and problem-solver for administrative policies and procedures.
You must meet all qualifications and/or Time-in-Grade requirements BEFORE the closing date of this announcement.
Public Trust - Background Investigation
What To Expect Next
After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications and determine your rating and/or ranking. Your assessment questionnaire and resume will be used to complete this analysis, so please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered and we will notify you in writing.
Based on the staffing needs, additional selections may be made through this vacancy announcement.
Selectee may be required to file a Financial Disclosure Statement.
Travel and relocation expenses will not be paid for by the GAO.
Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit http://www.sss.gov/.
Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.
If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.
The U.S. Government Accountability Office’s policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a one-year probationary period.