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Would you like to help serve fellow Americans while being exposed to the work of a Federal Career, including experience with solid work assignments that will help you grow professionally through training and mentorship? If your answer is YES, IRS Pathways Internship Program is for you! This exciting new program offers students with paid internship opportunities to work in agencies and explore Federal careers while still in school. You will be provided meaningful developmental work at the beginning of your career.
Following the completion of educational requirements, you may be considered for non-competitive conversion to a career-conditional or term appointment. In order to be converted, you must have completed educational requirements and work requirements (640 hours prior to graduation, unless you meet one of the exceptions specified on the OPM Intern Program information page). If you are converted, you will be placed into an Information Technology position, with a full working level GS-12 in the Information Technology Division.
WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION? The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer centered, value-creating systems, products, services, and support.
WHERE CAN I FIND OUT MORE ABOUT THE PATHWAYS PROGRAM? For additional information regarding the Pathways Program, please refer to the following website: www.usajobs.gov/StudentsAndGrads
Positions are located in: Austin, TX; Detroit, MI; Farmers Branch, TX; Kearneysville, WV; Memphis, TN; New Carrollton, MD; Ogden, UT.
The anticipated start date is February 2017.
The following are the duties of an Student Trainee IT Specialist at the GS-9 level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position. Examples of the duties may include but are not limited to the following:
- Participate on a team designing, developing, testing, and implementing software for less complex programs, such as modifying input forms. Develop flow diagrams and/or pseudo-code.
- Test and debug programs according to detailed requirements and submits completed applications software to the project leader. Install, configure and maintain operating systems components, and installs updates and temporary fixes to existing programs.
- Assist in the installation of operating systems update packages. Run test and correct problems, recognizes and refers serious problems to more experienced specialists or vendors. Analyze reports. Identifies deficiencies in operating systems parameters, and recommends remediation to a more experienced specialist.
- Troubleshoot and maintain the stability of communications lines and equipment.
- Install, configure and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers.
- Identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies, e.g. degradation of service.
- Participate in the planning and delivery of a full range of customer support services to the organization. Installs configure, upgrade, and troubleshoot any hardware and software components.
- Present formal and informal training and assistance to customers. Receive, respond to, and ensure complete resolution of any help center call, documents actions taken; gives needed guidance or training to customers to prevent recurrences, and assists more experienced specialists in resolving very complex problems.
- Install server upgrades, scheduling downtime to minimize user impact. Monitor server performance using performance monitoring tools.
- Schedule, monitors, and verifies the integrity of systems backups and restores files as needed. Maintain database operations.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 1 to 5 Nights Per Month.
Who May Apply
This job is open to…This opportunity is open to U.S. Citizens who are Students enrolled on at least a half-time basis, or accepted for enrollment, and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution; have at least a cumulative (overall) 2.0 grade point average or higher on a 4.0 scale; remain in good academic standing; and be at least 16 years of age.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/457112900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.