• Help



    The U.S. Department of State, our country’s lead foreign policy agency, provides a rich international experience whether at home or abroad, and opportunities to become responsible leaders. Each day, our employees make a difference as they contribute to our global society and defend and advance our country’s interests and values. They work on the business of diplomacy and high priority issues that impact the safety, security, and prosperity of our world – human rights, environment, energy, food security, public health, and technology – all while experiencing a unique opportunity. Our talented workforce reflects and champions all of our strengths and diversity – personal, professional, and educational. We offer a workplace that values and rewards leadership, collaboration and innovation, and personal and professional development.

    The State Department's Bureau of Medical Services (MED) maintains and promotes the health of employees and their accompanying family members who represent United States government (USG) agencies abroad. Foreign Service (FS) Medical Officers, Medical Officers/Psychiatrists, Medical Providers, Social Workers, and Laboratory Scientists are assigned to selected posts overseas. Many of these posts have significant health risks and local medical care that is inadequate by U.S. standards. The incumbent of this position serves as a Social Worker on the Mental Health Programs staff and as a resident professional counselor providing services for employees at FS posts. The Social Worker will have multifaceted responsibilities at post which include but are not limited to the following: assessments of psychiatric problems, including substance abuse; Post-traumatic stress disorder counseling, job stress counseling, cross-cultural adjustment issues counseling, crisis management consultation, conflict mediation/resolution, consultation on violence in the workplace, and crisis management training for employees assigned to hardship posts.

    Individuals must be willing to serve worldwide, primarily high threat locations. Limited Non-Career Social Workers (SWLNA) presently serve at unaccompanied posts in Afghanistan, Iraq, and Pakistan. Family members are not permitted to accompany SWLNAs to post. However, at some locations, adult eligible family members (EFMs) may be approved to accompany the SWLNA to post if they will fill certain mission-critical positions. EFMs must be employed/hired in the mission before traveling to post.

    Learn more about this agency


    Serves as a psychiatric Social Worker for posts such as Afghanistan, Iraq, and Pakistan. Provides crisis intervention, problem assessment, and brief counseling for employees under Chief of Mission authority. Coordinates efforts with Regional Medical Officer/Psychiatrist.

    Provides crisis management training for employees. Provides supportive counseling and debriefings to employees.

    Coordinates service provision with the Bureau of Medical Services' Family Liaison Office, Office of Casualty Assistance, Regional Bureaus, and Human Resources.

    Serves as technical expert on troubled employees and provides clinical guidance to post management on sensitive situations such as interpersonal relations on the job, job stress, violence in the workplace, medical illness, medical disability, and family problems.

    Mediates job performance issues and disputes between employees and supervisors. When indicated, coordinates resources within the State Department to provide further assistance.

    Advises and counsels employees of the possible administrative consequences of activities adversely affecting job performance caused by personal problems. Refers such employees for consultations with the appropriate office responsible for effecting disciplinary actions and explaining appeal processes and rights.

    Maintains liaison and provides expert assistance to specialists responsible for the administration of other specific employee programs including, but not limited to, disciplinary actions, leave administration, reasonable accommodations, conduct/suitability, disability retirement, and career development.

    Participates as a Family Advocacy Team member reviewing and giving advice and counsel on cases of spouse abuse.

    Provides support services, including hospital/home visits as needed to patients.

    Facilitates support groups in the workplace for employees with cancer, employees dealing with elderly relatives, single parents, and other groups, as requested.

    Designs, facilitates, and conducts appropriate training activities, such as orientation for employees under Chief of Mission authority, Community Liaison Officer training, and supervisory training. Works with managers on an ongoing basis to develop leadership skills.

    Develops educational outreach programs to ensure an awareness of the benefits of Mental Health Services. Offers outreach in the form of videos, workshops, panel discussions, and health fair presentations. Maintains handout literature and a lending library on mental health, stress management, parenting, aging, and other issues of interest to employees.

    Performs other duties as requested by M/MED and M/MED/MHS.

    Performs all duties with scrupulous regard for confidentiality and with the goal of assisting employees to maintain effective work performance.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career.

    Applicants may not reapply for one year after the previous application for the same position.

    If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs.)

    Questions? This job is open to 1 group.

  • Job family (Series)

    0185 Social Work

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/455056400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.