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    GSA has been repeatedly named by the Partnership for Public Service as one of the 'Best Places to Work in the Federal Government'.

    As an Administrative Support Assistant, you will Serves as Administrative Assistant to management and staff, participating actively in the management of the Division by performing administrative work.

    This position is located in the Real Estate Acquisition Divsivision Phoenix, AZ.

    GSA offers its employees a wide range of benefits including:

    • Federal health insurance plans (choose from a wide range of plans)
    • Life insurance coverage with several options to choose from
    • Leave policies to help you take care of your personal, recreational, and health care needs
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules and telework
    • Transit and child care subsidies
    • Training and development
    At this time we are only filling one vacancy, however additional vacancies may be filled from this announcement as needed.

    Learn more about this agency


    Serves as Administrative Assistant to management and staff, participating actively in the management of the Division by performing administrative work. To enable the Division to function in an efficient manner, works closely with management on all matters affecting programs of the Division by performing the following duties:


    Serves in a liaison capacity between the managers and other offices within the organization. Is fully responsible for coordinating the work of the office with the work of other offices within GSA. This responsibility often includes furnishing specific guidance and on-the-job training to other Administrative Support Assistants, and Office Automation clerks on policy, administrative and correspondence procedures, agency-established procedures for the preparation and clearance of action documents, correspondence, etc.

    Obtains information for management and staff from a number of sources; organizes the material and presents the information to management and staff. As requested, informs management and staff on such matters as procedures in the clearance of memoranda, past practices with respect to various reports, the general nature and history of miscellaneous recurring items such as the status of audit report requests, and the sources from whom management can obtain a quick explanation of various matters.

    Screens numerous calls and visitors to management (including calls/visitors from several cross sections of the public as well as diverse elements of GSA and other Government agencies), referring to staff :members and forwarding to the Managers only those calls or visitors requiring the Manager’s attention. Personally takes care of many matters and questions including answering substantive questions requiring a comprehensive knowledge of the functions of the Division.

    Receives and reviews all incoming mail, determines which correspondence should be given to management and that which can be directed to the various subordinate offices; indicates the routing to appropriate segment of the Division for reply; establishes and maintains suspense control on incoming correspondence and action documents; and completes follow-up on work in progress to ensure timely reply or action. Reviews outgoing correspondence for - the signature of the Director, the Assistant Regional Administrator or the Regional Administrator.

    Ensures procedural and grammatical accuracy, conformance with current policy, factual correctness, completeness of reply, coordination of factual content, and the proper inclusion of any background information. Calls to management’s attention any departure from current views and/or established policy, if unable to resolve with appropriate staff. Assures that all correspondence is properly coordinated and copies are correctly distributed.

    Maintains appointment record for management; commits him/her to specific appointments without his/her prior approval except where emergencies require that committed appointments be rearranged.

    Provides assistance to Division clerical personnel in establishing a filing system. Responsible for making sure records are retired in accordance with handbook. Initiates memos on this program to staff functions.

    Makes all necessary arrangements for travel for management and VIPs from Central Office; makes necessary hotel reservations, notifies organizations and officials to be visited, and keeps in touch with Director at his/her destination to apprise him/her of any emergencies arising during management’s absence. Prepares and submits travel authorizations and travel vouchers on all travel for the Director.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    All United States citizens and nationals (residents of American Samoa and Swains Island).

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/445740900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.