About the Agency
WHAT DOES A FRONT LINE MANAGER DO?
As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
In this specific position, you will serve as a Supervisory Special Agent, front line manager. You will be in the Criminal Investigation Division in a field office, and will plan, direct, and coordinate the work of a group of Special Agents engaged in conducting investigations of varying levels of difficulty and complexity concerning alleged criminal tax fraud violations and other matters for which the Criminal Investigation Division has investigative responsibility.
WHAT IS THE CRIMINAL INVESTIGATION DIVISION?
Criminal Investigation is the investigative and law enforcement arm of the IRS. The American system of voluntary tax compliance relies heavily on self-assessments of what tax is owed. When individuals or corporations deliberately don’t comply with the tax laws, Criminal Investigation responds with financial investigations and potential criminal prosecutions to promote compliance and confidence in the fairness of the tax system.
Salary will include an additional twenty-five (25%) Law Enforcement Availability Pay (LEAP) limited to the current pay cap which is the rate for level IV of the Executive Schedule (5 U.S.C. 5304 (g)(1)).
Position is located in Criminal Investigation, Newark Office, Group 22-06, 955 S. Springfield Avenue, Springfield, NJ, Building Code NJD003.
As a Front Line Manager you will:
- Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
- Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
- Give advice, counsel, or instruction to employees on work and administrative matters.
- Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions.
- Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
- Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
- Identify developmental and training needs of employees, providing or arranging for needed development and training.
- Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.