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    OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

    The Department of Veterans Affairs (VA) has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

    Relocation and/or Recruitment Incentives: Incentives may be authorized.

    Four Year Term Appointment has the potential for reappointment or extension of appointment.

    The Assistant Deputy Under Secretary for Health for Quality, Safety and Value in the Office of the Deputy Under Secretary of Organizational Excellence (DUSHOE) provides national leadership in the formulation and establishment of effective health care policies, programs, and initiatives that fulfill the VHA mission to provide high quality, safe, reliable care for veterans.  The incumbent strategically plans, directs, coordinates, and evaluates VHA's national Quality, Safety and Value programs in a manner that reflects health care industry trends toward the creation of a high reliability organization (HRO) and in accordance with applicable laws, regulations, and standards.  With the goal of realizing increasing levels of efficiency, the production of superior health outcomes, and the achievement of reduced per capita costs, this office is comprised of five major, fully aligned functional areas: 1) Analytics and Business Intelligence; 2) Quality Standards and Programs; 3) High Reliability Systems and Consultation; 4) Healthcare Value; and 5) Safety and Risk Awareness.  This office exercises broad visionary oversight of the administration of these functions with more specific oversight and management provided by directors and integrated teams within and across each functional area.


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    1. Advises the Office of the USH and DUSHOE on strategies that will position VHA as a leader in the provision of safe and high quality care delivery in the backdrop of reform and the context of healthcare community. 
    2. Partners with the larger health care community to galvanize, synthesize, and propose both national and international policy and associated quality, safety and value producing strategies.
    3. Collaborates with Operations and Policy and Services as well as Workforce Services divisions to assure seamless approaches and organizational synchrony in formulating and updating the strategic and tactical plan for VHA's Quality, Safety and Value approaches for both VHA Central Office and the field.   
    4. Oversees the management and strategic alignment of a VHA Quality, Safety and Value governance board that 1) provides needed oversight, 2) integrates information to systematically generate mindfulness of enterprise risk, 3) leverages best practices to accelerate needed organizational change, and 4) measures progress toward breakthrough goals to support an ongoing comprehensive view of organizational health in all domains of value.
    5. Oversee and support patient-centered care by facilitating the deployment of innovative, secure health data systems and collecting, analyzing and disseminating the highest quality health information for Veterans, Caregivers, clinicians and administrative staff for decision-making.

    6. Strategically sets priorities to engage the workforce in a variety of improvement activities and initiatives that promote high reliability and produce long-term sustainable value. 
    7. In full partnership with other VHA offices, presents existing compliance, quality, risk, reliability, and safety information in an actionable value-driven manner to better inform operations, tactical decision-making, improvement prioritization, and forward-looking policy development.

    8. Communicates the VHA vision, goals and expectations for high quality, safe and highly reliable care to multiple external and internal stakeholders.
    9. Provides broad oversight and accountability for the preparation of the required budgetary and appropriation requests to support successful implementation of the Quality, Safety and Value approaches and priorities for the veteran population.
    10. Represents VA and VHA on Advisory Board, Expert Panels, nationally and internationally to develop, promulgate, interpret, and reconcile policies related to Quality, Safety and Value that reflect industry standards and existing regulations and legislation and address national imperatives.
    11. Oversees the development of training and education strategies that will engender the core competencies needed to affect a futuristic safety, quality and improvement agenda within and among an engaged workforce.
    12. Actively participates in training related to safety and lean methodologies.

    Travel Required

    Occasional travel - Site visits to VA medical facilities throughout the United States

    Supervisory status


    Who May Apply

    This job is open to…

    All groups of qualified individuals

    Questions? This job is open to 1 group.

  • Job family (Series)

    0602 Medical Officer

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/437130900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.