Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. CBP employees protect our Nation's borders from terrorism, human and drug smuggling, illegal migration, and agricultural pests while simultaneously facilitating the flow of legitimate travel and trade. The CBP Officer position starts at a salary of $32,318 (GS-5 grade level), with promotion potential to $71,012 (GS-12 grade level). Apply to this exciting opportunity to strengthen the Department's and our partners' ability to perform their homeland security functions by doing the following:
- Detect and prevent terrorist and terrorist weapons from entering the United States
- Enforce customs, immigration and agricultural laws and regulations at U.S. ports of entry
- Prevent the illegal trafficking of people, narcotics and contraband into the United States
The video: Securing America's Ports of Entry emphasizes the importance of CBP Field Operations' frontline role in helping CBP accomplish its mission. For more information on CBP's mission, activities, and careers, please visit our website at CBP.gov
This is a polygraph designated position. You must take and pass a polygraph examination to be eligible for the position.
Due to mission critical needs, the agency is offering a Recruitment Incentive for the following locations; Douglas, Lukeville, Nogales and San Luis, AZ, Calexico, CA, Coburn Gore and Jackman, ME, Pembina and Portal, ND, and Presidio, TX. The Recruitment Incentive pays 25% (except Pembina pays 10%) of an employee's base pay (including locality) per year for three (3) years. A service agreement is required prior to entering on duty. This incentive applies to new federal employees only and is dependent upon the availability of funds.Learn more about this agency
Being a Customs and Border Protection Officer makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include:
- Enforcing customs, immigration, and agriculture law and regulations;
- Facilitating the flow of legitimate trade and travel;
- Conducting inspections of individuals and conveyances;
- Determining the admissibility of individuals for entry into the United States; and
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Who May Apply
This job is open to…United States Citizens
Job family (Series)
Conditions of Employment
- You must successfully pass a polygraph examination
- You must successfully pass a background investigation
- Convictions of misdemeanor crime of domestic violence are disqualifying
- You must be a U.S. citizen to apply for this position
- You must have resided in the U.S. for the last 3 years
- Referred for selection prior to your 37th birthday (waiver for veterans)
- You must meet job-related medical, fitness and drug-testing standards
- You will be required to work regular and recurring shift work
- You will be required to carry a firearm
- You must have a valid driver's license
Firearm Proficiency: Firearm proficiency is required for all CBP Officers and is part of the training provided.
Current Federal Employees: Current federal employees who apply to this announcement will be required to serve a probationary period in accordance with 5 CFR 315 and may be required to accept a change to lower grade, which may reduce their salary based on Federal pay regulations. Note: If you are a current GS-12 step 1, your salary may be reduced to a GS-5 step 10, which equates to an approximate $29,000 salary reduction (based on locality). Re-promotion is not guaranteed. Timeframes and grade level re-promotion is at the discretion of the agency and will be subject to a probationary period.
Probationary Period: You must serve a one-year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Formal Training: You will complete a paid pre-academy orientation for approximately 30 days at your home port prior to attending the Federal Law Enforcement Training Center (FLETC) for approximately 17 - 19 weeks at Glynco, GA. Candidates selected for duty locations where they are required to be proficient in reading, writing and speaking Spanish will be required to either pass a Spanish language proficiency examination or attend a 6-week long Spanish immersion class at FLETC.
Uniform: This position requires wearing an officially approved uniform while in a duty status.
Shift Work: This position requires regular and recurring shift work. You must be willing and available to work rotating shifts. You may also be rotated between assignments and duty locations.
The qualification requirements listed below must be met by the closing date of this announcement.
You qualify for the GS-5 grade level (starting salary $32,318) if you possess one of the following:
a. Three years of general work experience that demonstrates the ability to meet and deal with people and the ability to learn and apply a body of facts; OR
b. A bachelor's degree from an accredited or pre-accredited college or university; OR
c. A combination of successfully completed post-high school education and general work experience. This will be calculated using your resume and unofficial transcripts submitted with your application.
You qualify for the GS-7 grade level (starting salary $40,033) if you possess one of the following:
a. One year of specialized work experience that entails performance of substantive duties in inspections work at borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status, or compliance/regulatory work; OR
b. A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average, or (3) honor society membership; OR
c. One full year of graduate level education in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university; OR
d. A combination of successfully completed graduate level education in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university and specialized work experience. This will be calculated using your resume and unofficial transcripts submitted with your application.
You qualify for the GS-9 grade level (starting salary $48,968) if you possess one of the following:
a. One year of specialized work experience that demonstrates the ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States, or enforcement and administration of laws relating to the right of persons to enter, reside in, or depart from the United States; OR
b. Two full years of graduate level education in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university; OR
c. A combination of successfully completed graduate level education in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university and specialized work experience. This will be calculated using your resume and unofficial transcripts submitted with your application.
If basing qualifications on education, then a bachelor's degree or graduate's degree or higher must be attained within 9-months of the closing date of the announcement.
National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Experience as a CBP Explorer may be qualifying if your resume provides sufficient information to credit your experience. To receive full credit for your experience please be sure to describe your duties, roles and responsibilities in detail.
Polygraph Examination: The CBP Officer position is a polygraph-required position. You must take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.
A previous cleared polygraph examination administered by another federal agency may potentially be used in lieu of a CBP polygraph examination, and will be evaluated on a case by case basis.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a Single Scope Background Investigation (SSBI) as a condition of placement into this position. This may include but is not limited to a Federal Bureau of Investigation (FBI) name and fingerprint check, review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. Please see Background Investigation.
Age Requirement: You must be referred for consideration before reaching your 37th birthday in accordance with Public Law 110-161. The age restriction does not apply if you are a veterans' preference eligible. If you are serving or have served in a federal civilian law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d) you may have sufficient service to meet the requirement. There are no other exceptions to Public Law 110-161.
Residency Requirement: If you are not a current CBP employee you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement up through entering on duty:
- Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations); or
- Worked for the United States government as an employee overseas in a federal or military capacity; or
- Been a dependent of a US federal or military employee serving overseas.
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination.
Misdemeanor Crime of Domestic Violence: The CBP Officer position is a weapons-carrying position. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. Therefore, if you have been convicted of a misdemeanor crime of domestic violence, you are not qualified for this position.
Drug Testing: You must complete a drug test as a condition of employment for this position. Once employed, CBP Officers are subject to random and unannounced drug testing.
Medical Examination: You must undergo and successfully pass the medical screening process.
Physical Fitness Screening: You may be required to successfully pass a physical fitness test. Please see: the Pre-Employment Fitness Test-1 Physical Readiness Program for additional information. This is a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests.
Interview Process: You will be required to pass a face-to-face structured interview (SI) and may be required to take and pass a video-based test (VBT).
Driver's License: You must possess a valid driver's license.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on your resume, supporting documents, and responses to the job questionnaire. If you meet the qualifications, you must take and pass the CBP Officer Entrance Examination. Test scores prior to June 2014, are no longer valid.
The exam (external assessment) contains the following (3) assessments: Reasoning Skills, Writing Skills, and the CBP Experience Record. To be eligible, applicants must pass the exam with a score of at least 70. Proper test preparation is essential for the successful candidate. We strongly encourage you to review the entry-level CBP Officer Study Guides.
You should take the CBP Officer Pre-test (sample entrance exam). The pre-test will give you a preview of the types of questions you can expect to see on the actual entrance exam.
You will not be able to retake the exam for six months regardless of whether you pass or fail.
Reasonable Accommodations for taking the entrance exam are only provided on a case-by-case basis to qualified individuals with a disability covered by the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, both as amended. If you believe you have a physical or mental disability that would interfere with completing the entrance exam, you will be allowed to request a reasonable accommodation for the entrance exam at the time of scheduling for the entrance exam.
If you pass the entrance exam and meet minimum qualifications, you will be placed in one of the following categories for referral and consideration:
- Best Qualified: Applicants possessing the type and quality of experience that substantially exceeds the minimum qualifications.
- Very Highly Qualified: Applicants possessing the type and quality of experience that exceeds, to a very considerable extent, the minimum qualifications.
- Highly Qualified: Applicants possessing the type and quality of experience that exceeds, to a considerable extent, the minimum qualifications.
- Well Qualified: Applicants possessing the type and quality of experience that marginally exceeds the minimum qualifications of the position and who demonstrate average proficiency in most of the critical competencies.
- Qualified: Applicants possessing the type and quality of experience that meets the minimum qualifications.
Veterans who have a compensable service-connected disability of at least 10% are listed at the top of the highest quality category depending on grade levels. Veterans with 5-point preference or 10-point non-compensable preference who meet the eligibility and qualification requirements are placed above non-preference eligible within the category in which they qualify.
Background checks and security clearance
Resume: A resume in English is required. It must contain your full legal name, address, phone number, complete work history, a detailed description of your duties, the dates you performed those duties (MM/DD/YY), as well as your hours worked per week. Please see the CBP Customs and Border Protection Officer Resume Aid for specific information and examples.
Assessment Questionnaire: You must submit the online job questionnaire.
Transcripts: Required if basing any part of your qualifications on education and must be in English from an accredited institution. Transcripts from all colleges/universities attended are required.
Veterans' Preference Documents: If you claim veterans' preference you will be required to submit proof of eligibility (DD 214, Member-4 copy, Certificate of Release or Discharge). Those applying for 10-Point preference must submit documentation that demonstrates preference eligibility. Please see the documentation as listed on the SF-15.
Statement of Service (Certification letter): If you are still on active duty you must submit certification from the Armed Services showing you will be discharged or released from active duty. This certification should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; (2) campaign badges and expeditionary medals earned; and (3) the character of service. View more veterans' information.
Age Requirement Documents: If you are over the age of 37 you will need to submit proof you are eligible for the position of CBP Officer. If you are claiming an age waiver based on Federal law enforcement service; you must submit copies of your SF-50s reflecting the beginning date and end date of creditable Federal civilian (not military) service under Title 5 U.S.C. 8331(20), and Title 5 U.S.C. 8401(17). Block 30 of your SF-50 should show Retirement Code M or O. If you do not meet the age requirement and you are unable to provide this required documentation, you will not receive consideration under this announcement. If you are claiming an age waiver based on veterans' preference, submit the required Veterans' Preference documents. Ensure that you enter your creditable service dates in the Job Related Experience field on the Questionnaire.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Please submit:
- a copy of your agency notice,
- a copy of your most recent performance rating, and
- a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location
Documents must be uploaded as the correct document type or they will not be considered. Example: Resume must be submitted as a Resume. If you fax your documents you must use the Fax Cover Sheet and fax to (478)757-3144. You must indicate Vacancy Identification Number LN1661028 on the fax cover sheet or your documents will not be properly uploaded.
It is your responsibility to verify that information entered, or supporting documents that are uploaded or faxed are received and are accurate. CBP will not modify, change, or contact you regarding the completeness or accuracy of your application. If a document is not legible, you will not be able to view it in Application Manager and you must again upload or fax it by the closing date.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Employee Benefits."
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
In order to begin your application, you will need an active USA Jobs account.
To begin your online application, click the "Apply Online" to create a USA Jobs account and follow the prompts or sign into USAJOBS, take the online questionnaire, and submit the required documents. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. If you are planning to apply using your phone or tablet, see Browser Compatibility.
Applications and supporting documentation will not be accepted by mail or email. The address posted below is for inquiries only. You may apply only once. You must submit your resume, application questionnaire, and any supporting documents by 11:59 pm Eastern Time Saturday, April 30, 2016 or by the date of your scheduled entrance exam test session, whichever comes first. Applicants with valid test scores may be eligible for early consideration. Please see the "What to Expect Next" section for more information.
If you recently tested under CBPO 16-6 or CBPO VRA 16-3 and are still pending your test results, you DO NOT need to reapply unless you are interested in applying for a new location.
This announcement is open to VRA-eligible applicants. Please see the Special Hiring Authorities for Veterans for more information.
CBP encourages women, minorities, and veterans to apply for an exciting career with Customs and Border Protection.
View common definitions of terms found in this announcement.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the highly qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Duty Locations: Have changed for this Job announcement please read carefully. The Office of Field Operations is focusing efforts at specific duty locations to meet mission needs and ensure a well-rounded experience for new officers. Therefore, you may select ONE of the following locations: Douglas, Lukeville, Nogales and San Luis, AZ; Calexico and San Ysidro, CA; Calais, Coburn Gore, and Jackman, ME; Sweetgrass, MT; Dunseith, Pembina and Portal, ND; Eagle Pass, Laredo and Presidio, TX; Highgate Springs, VT and Point Roberts, WA.
Relocations expenses will not be paid. To compare the cost of living data, calculate mortgage scenarios or gather information on communities and schools, see Relocation Tools.
Location Description and Resources:
Agency contact information
Frontline MHC OFO DEU
AddressCBP Entry Level OFO USBP
5600 American Blvd
Bloomington, MN 55437-1450
Once you submit your application, you will receive an email from email address USAHire_support@panpowered.com to schedule the Customs and Border Protection Officer Entrance Examination (Place/date/time). Please be sure to check your email, spam, and junk folders daily. Testing will be conducted April 2 - May 14, 2016. The examination may take up to five (5) hours to complete. After test scores are uploaded, we will assess your experience and training. If you meet the qualifications for this position and have a passing score, you will be considered for future openings in "category order" in accordance with veterans' preference regulations. Applicants will be referred for selection consideration throughout the announcement open period as they successfully complete the entrance exam and meet minimum qualifications. For example, applicants who successfully complete the entrance examination between April 2 - 18, 2016 will be referred first for selection consideration. Applicants who subsequently successfully complete the entrance examination will be referred based on the following examination dates April 19 - 28, 2016 and April 29 - May 14, 2016. A passing score does not guarantee selection. Your status will be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status", and then click "More Information". Note: If you wish to have early consideration you must submit your resume and supporting documentation by the date you complete your entrance exam; or if you have a current passing test score, you must submit your resume and supporting documentation on the day you complete your application or by the end date of the first round of testing, as stated above.
If you are already in the pre-employment process for a CBP Officer position and you reapply under this announcement and are subsequently referred for a position, your new referral will replace any existing CBP Officer referral regardless of preference location for which you are currently in process, and may delay your pre-employment processes.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
View more information on applying for federal employment.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/433646200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.