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This Position Is No Longer Available

Job Title:  Program Support Specialist
Department:  Department Of Transportation
Agency:  Federal Aviation Administration
Job Announcement Number:  AWA-AIN-14-0018MR-37832

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$75,528.00 to $117,056.00 / Per Year
Salary includes a 24.22% locality rate for the Washington, DC metro area.
Tuesday, August 26, 2014 to Monday, September 1, 2014
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
U.S. Citizens


About the Agency

Business Component: Office of Security and Hazardous Materials Safety, Office of Security, Identity Security Management Division, AIN-500

No Permanent Change of Station (PCS) payments are authorized.


  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.
  • Current and Former Federal employees MUST submit their SF-50 (See Req Docs)
  • Occassional travel may be required.


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The incumbent performs the following duties with minimal direction from management: Manages all forms of projects in support of the Office of Security programs. Serves as Project Manager for web applications, testing requirements and new computer applications. Independently responsible for all phases of project management. Maintains current knowledge of program office requirements and application issues, test development, documentation management systems content and integrity of the organization. The incumbent conducts, oversees, and monitors security analyses, testing, evaluations of systems and networks processing sensitive compartmented information. Develops supporting data necessary to support results. Verifies safeguards to ensure data confidentiality, integrity, and availability of the information processed, stored, and transmitted on the information system.

He/she provides support to senior level specialist and management within and outside the organization on matters relative to facility security, investigations, internal security, hazardous materials, and personnel security. Maintains various large, complex, and sensitive applications. Monitors, analyzes, detects, and responds to unauthorized activity, as well as unintentional, non-malicious user errors within ASH applications. Ensures information is not accessible or disclosed to unauthorized individuals, entities, devices, or processes. Analyzes and evaluate data enhancement to applications for compliance requirements in the context of meeting established or anticipated security objectives in support of ASH strategic objectives. Advises appropriate management officials on security actions, issues, problems, and events potentially having significant consequences on operational programs/projects. Serves as a technical expert in working groups with functional or multi-disciplinary members.


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All applicants must demonstrate one year (52 weeks) of specialized experience equivalent to the next lower grade (FG/GS-12) or pay band level (FV-H) in the Federal service. SPECIALIZED EXPERIENCE is defined as experience which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Examples of specialized experience for this position includes ability to conduct, oversee, and monitor security analyses, testing, evaluations of systems and networks processing sensitive compartmented information.
Evaluation Criteria

Knowledge, Skills and Abilities (KSA)
1. Skill in communicating to customers, colleagues, and management officials in support of organizational objectives and mission responsibilities.
2. Ability to work independently to accomplish a broad range of projects and responsibilities.
3. Ability to apply sound judgment and initiative in managing, directing, and prioritizing critical work activities and projects.
4. Skill in formulating and/or implementing system adaptation requirements based on an in-depth knowledge of security operations and automation systems.
5. Knowledge of information security and application development of programs and functions.

IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA) answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate. Answers may be adjusted by a Human Resource Specialist as appropriate.

We are not accepting applications from noncitizens.


Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated.

To preview the application questionnaire, click the following link: View Application Questionnaire


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You can review our benefits at:


We may use this vacancy to fill other similar vacant positions.
Travel may be required.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

NOTE: SECURITY CLEARANCE REQUIRED: Interested candidates MUST be able to obtain and maintain an active Non-Critical sensitive (Level 3) clearance which requires completion and favorable adjudication of a National Agency Check with Law and Credit (NACLC) prior to appointment, unless a waiver is obtained. The incumbent will be subject to a 5-year periodic reinvestigation.

1. In the text box following each KSA applicants please provide a brief narrative response that demonstrates their possession of the applicable KSA. Your narrative responses should include examples of related experience that describes how you meet the answers you chose and clearly reflect your highest level of ability. Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of ability.

2. You may be asked to verify information you have provided on your application for employment with the FAA.

3. Some, all, or none of the candidates may be interviewed.

4. This announcement may be used to fill other positions subject to the approval of the Human Resource Management Division.

5. This position is also being announced Vacancy Announcement No. AWA-AIN-14-0018MR-37843 as U.S. Citizens. Please review both vacancy announcement to determine if you are eligible to apply.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA, Citizenship


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You must apply online to receive consideration. Your application must have a status of "Submitted" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Submitted" each time a referral list is created in order to receive consideration for positions associated with register.


We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

  • Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

    You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.


Current and Former Federal employees must provides their most recent SF-50 (Notification of Personnel Action) that verifies the position, title, series, grade, and tenure. This document must be uploaded or faxed to 1-866-291-3009 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.


Customer Service
Phone: 202-267-8012
Fax: 1-866-291-3009
Agency Information:
Federal Aviation Administration
HQ Human Resource Services Division, AHF-100
800 Independence Ave, SW
Room 523
Washington, DC
Fax: 1-866-291-3009


Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.

Important - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.

FAA is an Equal Opportunity Employer

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

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