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This Position Is No Longer Available

Job Title:  Information Technology Specialist
Department:  National Aeronautics and Space Administration
Agency:  Headquarters, NASA
Hiring Organization:  Office of the Inspector General
Job Announcement Number:  IG14C0011

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$75,621.00 to $116,901.00 / Per Year
Friday, August 22, 2014 to Monday, September 8, 2014
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
Open to current Federal employees serving on a career or career-conditional appointment, former Federal employees eligible for reinstatement, or those eligible for non-competitive appointment under special authorities. NASA term employees with term conversion eligibility under P.L. 108-201 may also apply. Veterans who are preference eligibles or who have been separated from the armed forces under honorable conditions after 3 or more years of continuous active service may apply.


About the Agency

The NASA Office of Inspector General (OIG) conducts audits, reviews, and investigations of NASA programs and operations to prevent and detect fraud, waste, abuse, and mismanagement and to assist NASA management in promoting economy, efficiency, and effectiveness. The OIG consists of approximately 200 auditors, analysts, specialists, investigators, attorneys, and support staff at NASA Headquarters in Washington DC, and NASA Centers throughout the U.S.

The Information Technology Services is seeking an experienced and motivated candidate for an exciting full-time permanent position located in Washington, D.C. The Information Technology services ensures state-of-the-art IT systems capabilities for the OIG including development and maintenance of management
information systems and information security. As the Information Technology Specialist, you will have an
opportunity to support a variety IT initiatives involving hardware and software technologies.


  • This is a drug-testing designated position
  • Occasional travel may be required
  • A one-year probationary period may be required
  • Successful completion of a security investigation will be required


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Install new hardware, systems, and software for networks; configure, and maintain network services, equipment and devices. Responsible for the administration of the LAN and Internet infrastructure, including achieving a goal of 24x7x365 availability, planning for upgrades/ expansions, software maintenance, network security, real-time monitoring and customer support.

Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.

Audit inventory of all hardware and software utilized in achieving the NASA OIG mission, goals, and objectives, and ensuring packages are awarded on time. Oversee the retiring and properly disposing IT systems that have reached the end of their useful life.

Responsible for developing C&A packages for compliance with NIST C&A guidance, including System Security Plans, System Categorization Documents, Plan of Action and Milestones, Contingency Plans, Disaster Recovery Plans, Configuration Management Plans, and Privacy Impact Assessments.


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Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

You qualify at the GS-12 level if you possess one (1) year of specialized experience equivalent to the GS-11 grade level performing duties such as:

1. Perform installations of new hardware, systems, and software for networks infrastructure .
2. Serve as a liaison between customers, vendors and IT management.
3. Demonstrated ability to be a team player and serve as a liaison between customers, vendors and IT management.
4. Proven skill in handling inventory and IT disposal procedures.
5. Experience in the IT security use of vulnerability management tools & technologies.

You qualify at the GS-13 level if you possess one (1) year of specialized experience equivalent to the GS-12 grade level performing duties such as:

1.Responsible for Deploying and operating Medium/large scale cloud infrastructure and application services including configuring and administering Microsoft Windows Server (2003/ 2008 R2), Share Point 2010, IIS Server, SQL server (2008 R2) including logs analysis, Oracle databases and cloud security.
2. Resolving the most difficult IT information security issues involving a wide variety of different platforms, and operating systems.
3. Determining whether computer hardware and software has reached the end of its lifecycle and determine the best methodology on how to retire and dispose of end of lifecycle hardware and software.
4. Reviewing/ analyzing existing C&A packages for completeness and compliance to NIST C&A guidance.

Current Federal employees must have served 52 weeks at the next lower grade in the Federal Service. Time-in-grade and all qualification requirements must be met by the closing date of the announcement.

In addition to the specialized experience described above, you must have IT-related experience in each of the following four competencies listed below which must be supported by the information contained in your resume.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

U.S. citizenship is required.


Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from the candidate's resume to the competencies identified by the selecting official for the position. Candidates will be evaluated on the competencies they possess that are directly related to the duties of the job, as described in this announcement. Candidates should refer to NASA's Applicant Guide for assistance in developing a complete resume. NASA will not accept separate KSA statement.

A category rating method will be used to evaluate candidates. All candidates will be assigned to either a 70, 80, or 90 pt. quality category based on the degree to which their competencies meet the position requirements. All candidates in the 90 pt group, which is the highest quality category, may be referred for consideration. A human resources specialist will validate the qualifications of those candidates eligible to be referred to the selecting official. In certain instances when a large candidate pool exists within the highest quality category, additional weighting of scores may occur to further distinguish best qualified candidates. For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified.


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You can review our benefits at:


Applicants must meet all qualification requirements by the closing date of the annoucement.

Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified.

Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.

U.S. citizenship is required.

Qualified NASA term employees who have term conversion eligibility under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.

Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.

Additional selections may be made from this announcement if identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

Relocation expenses may be paid consistent with NASA's policy.


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This vacancy is being filled through NASA STARS, an automated Staffing and Recruitment System. NASA partners with USAJOBS in providing a seamless application process. Before you begin the application process, please read the vacancy announcement carefully and have all required information available. You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to the equivalent of approximately SIX typed pages, or approximately 32,000 characters including spaces. NASA does not accept resumes uploaded to USAJOBS from a second source or documents attached through USAJOBS' document attachment feature.

Once you submit your resume to NASA, you will be asked to complete a short series of additional questions. You must finish the entire process in order to have a complete application package and receive consideration. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.

If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA), Resume Operations Center, Mailstop: HS50, Marshall Space Flight Center, AL 35812. DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at: Hard Copy Resume Requirements. If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions in which you are interested. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.


NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide.Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.


NASA OIG Human Resources
Phone: 202-358-3650
Agency Information:
NASA's Resume Operations Center
Mailstop HS50
Marshall Space Flight Center, AL


Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.

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