Department: Department Of The Treasury
Agency: Internal Revenue Service
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WHAT DOES A EDUCATION SERVICES PROJECT MANAGER DO? As an Education Services Project Manager you will direct Subject Matter Experts (SME) to develop and deliver training products for a Business Unit within the IRS. Edit, revise and provide feedback to SME individuals regarding training materials developed. Create and maintain online delivery systems (Learning Content Management System (LCMS), Virtual Environment CENTRA). Consult with customers at all levels of management to clarify expectations and meet their needs. Advise management of the most appropriate delivery method(s) for each project. Maintain multiple projects and assignments in a fast paced environment. Analyze course feedback to improve training products and delivery.
WHAT IS THE TAXPAYER ADVOCATE SERVICES DIVISION? If you're ready for a challenging career opportunity, consider a career with the Internal Revenue Service Taxpayer Advocate Service (TAS). The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).
2 Positions will be located in TAS, Employee Support & Development, Education Services at any of the TAS locations listed above.
- Occasional Travel
- 01 - 05 Nights Per Month.
- Please refer to "Conditions of Employment".
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