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This Position Is No Longer Available

Job Title:  Park Guide
Department:  Department Of The Interior
Agency:  National Park Service
Job Announcement Number:  NESHRO-KA-1182730-14-73

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$35,662.00 to $46,366.00 / Per Year
Friday, August 8, 2014 to Friday, August 15, 2014
Full Time - Permanent
1 vacancy in the following location:
Hyde Park, NY View Map
United States Citizens
Q - Sensitive


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click National Park Service.

WHO MAY BE CONSIDERED: Open to all qualified U.S. citizens.

POSITION INFORMATION: Position Information: This is a permanent, full-time position, subject-to-furlough (career-seasonal). Career-seasonal positions do not provide for employment on a year-round basis.  You may work a minimum of 26 weeks (13 pay periods) but generally not more than 48 weeks (24 pay periods) a year. Actual work schedule and period of non-pay is contingent upon operational needs and/or weather conditions.


  • Not Required


  • No


  • U.S. Citizenship Required
  • Appointment subject to background investigation and favorable adjudication.
  • NPS uniform required.
  • Valid state driver's license required.


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Incumbent serves as a Park Guide for the Roosevelt-Vanderbilt National Historic Sites located in Hyde Park, NY.  The position is headquartered at the Home of Franklin D. Roosevelt NHS, but will be required to perform duties at all park sites located within the Roosevelt-Vanderbilt NHS.

Independently develops and presents details and specific interpretation and explanation of park features from the standpoint of historical and scientific interest, the background events, personalities and circumstances.  Presents a variety of interpretive programs including talks, education programs, hikes, and guided tours.  Provides current and accurate information to visitors concerning the National Park Service and surrounding areas of interest.  Explains the area's natural, cultural and/or historic resources, recreational opportunities, and hiking trails.  Provides public orientation and explanations of current park events, resource management projects, management policies and legislative  updates on issues affecting the natural, historical and/or cultural preservation of the area.

Incumbent may spend up to 20% of time collecting fees at park visitor centers.  Operates cash register, performs opening and closing shift functions of visitor center, issues entrance receipts, park passes and Federal recreation passports.  Completes shift reports on money collected, passes issued, accountable stock and all machine transactions  Safeguards funds collected and personal accountable stock.

Incumbent may be required to staff a number of fixed positions located throughout the various park sites to assist visitors in reaching their destinations, and to ensure safety for the visiting public.  Communicates with supervisor and co-workers to keep them informed of important developments. 

PHYSICAL DEMANDS: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items.  Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.

WORK ENVIRONMENT: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions.

AREA INFORMATION/HOUSING INFORMATION: Roosevelt-Vanderbilt National Historic Sites consist of the Home of Franklin D. Roosevelt NHS, Eleanor Roosevelt NHS, and Vanderbilt Mansion NHS.  All are located in the town of Hyde Park, NY.  Hyde Park is approximately 90 miles north of New York City and 60 miles south of Albany.  The yearly visitation of the three sites combined is around 600,000.  Shopping centers, medical facilities, restaurants, and rental properties are all in the Hyde Park area.  There is no government housing available.  Housing cost is considered moderate to high.


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All qualifications must be met by the closing date of this announcement, Friday, August 15, 2014. Qualifying experience may be obtained in the private or public sectors.

: To be eligible for this position, you must possess the qualifying specialized experience and/or education as well as selective factors as described in the occupational/assessment questionnaire and as outlined below.

GS-5 grade level -- EXPERIENCE: One year of specialized experience equivalent to the GS4 grade level in the Federal service. Specialized experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience include, but are not limited to, park guide or tour leader; naturalist, environmental educator or teacher; or other similar work; OR EDUCATION: Four years of education above high school leading to a bachelor's degree with courses related to the occupation such as American history, science, public speaking, parks and recreation, education or communications; OR COMBINATION of Education and Experience.

In addition to meeting the above qualification requirements, applicants must also meet the Selective Placement Factor - Handling Money, to be qualified for this position.

EDUCATION - If qualifying based on education in any part you must provide transcripts with your application packet.  Failure to do so will result in an ineligible rating.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Applicants can verify accreditation HERE 

Transcripts do not need to be official but if you are selected for this position and you used your education to qualify then you will need to provide official transcripts before you enter on duty.

You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited education institution in the United States when you apply. For further information click HERE.


1. If new to Federal Civil Service, you will be required to serve a probationary period of 1 year.

2. National Park Service (NPS) uniformed position. Employee will be required to wear a uniform and comply with NPS uniform standards. A uniform allowance will be provided to defray the cost of the uniform.

3.  Applicants must possess a valid state driver's license. 

4. Upon review of all qualified applicants, a tentative offer will be made pending the favorable outcome of a background investigation.


We will review your application package, including the online assessment questionnaire, to ensure you meet the job requirements and assess your ability to perform this job. Your ratings are subject to change if discrepancies exist between your responses and your supporting documents.
All applicants will be rated on the following Skills or Competencies: 

  • Handling Money - Selective Placement Factor
  • Ability to communicate orally to diverse groups and in a variety of settings.
  • Ability to communicate effectively and provide excellent customer service.
  • Skill in daily operation of a busy visitor center/information desk, sales store, or similar facility to include providing frontline information and support services.
  • Ability to deliver historical information through prescribed talks/demonstrations and provide guide services to large groups.

If you meet the qualification requirements based on your online application and are found to be among the top candidates, you will be referred to the selecting official for further review.

You must include months, years and hours per week worked to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

Category rating procedures will be used to rate and rank candidates. Candidates will be ranked into 3 categories:
Category Group I (Best Qualified) - applicants who possess experience and/or education that well exceeds the minimum qualifications of the position, including all selective factors and all quality ranking factors. Applicants considered best qualified must be highly proficient in all requirements of the job and be able to perform effectively in the position. 
Category Group II (Well Qualified) - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
Category Group III (Qualified) - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.

Order of Consideration:  Candidates who meet the minimum qualifications required by the position will be considered in the following order:   (1) best qualified applicants entitled to 10-point veterans' preference who have a compensable service-connected disability of 10 percent or more (except in the case of scientific or professional positions at the GS-9 level or above or if they fail to meet positive education requirements, training, selective placement factor, etc.), best qualified applicants entitled to 10-point or 5-point veterans' preference, and then all other best qualified applicants, (2) well qualified applicants entitled to 10-point or 5-point veterans' preference and then all other well qualified applicants, (3) qualified applicants entitled to 10-point or 5-point veterans' preference and then all other qualified applicants.


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The Federal government offers a number of exceptional benefits to its employees.  Such as:

Flexible Spending Accounts

Health Insurance


Life Insurance

Long Term Care Insurance

Retirement Program


1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

2. Promotion Potential: Position is at the full performance level of a GS5.

3. Relocation expenses have not been authorized, but may be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the current Federal Travel Regulations; however, there will be no guaranteed home sale. Expenses may be limited in some cases if new to the government.

4. Number of Vacancies: This announcement may be used to fill additional similar vacancies if necessary.

5. NOTE: Applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Friday, August 15, 2014 to receive consideration.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
* To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page  and provide the required information. The Vacancy ID is 1182730.
2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, August 15, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


-- We encourage you to use the USAJobs online resume builder to ensure that all required information is in your resume. If you choose to use your own resume make sure it lists all of the required information needed (including hours per week worked and month and year of employment)
Transcripts -- if qualifications are based on education
Qualifications -- example, typically used for licenses or other documents that attest to the qualifications of the applicant.
Veterans Preference Documentation -- Legible copy of DD-214 that shows honorable discharge, VA letter dated 1991 or later, SF-15 plus proof required by that form, if applicable. You must submit the required documentation to verify/confirm your claim, or you will NOT be given veteran's preference. Additional veteran's information is found at
Response to Assessment Questionnaire
-- any supporting document that does not already have its own type listed.
CTAP/ICTAP -- If you are an eligible Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates. To be well-qualified and exercise selection priority, displaced Federal employees must be rated at 85 or above on the rating criteria. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information go to

: If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at 478-757-3144. Be sure to use the fax cover sheet that was linked in the vacancy announcement; include the VIN (six digit code) so that the fax is processed properly and promptly.

DO NOT SEND PHOTOGRAPHS. Any resumes with these attachments cannot be forwarded to the hiring official.


Kathy L. Aiello
Phone: (832)534-8830
Fax: (281)516-1736
Agency Information:
New England Servicing HR Office
Building I
Charlestown Navy Yard
Boston , MA
02129 Fax: (281)516-1736


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.


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