Job Overview


A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies.

It's an awesome responsibility - but the rewards are as limitless as the views.

This position is being concurrently announced under USDA Demonstration Project procedures (open to US Citizens) under announcement number 14-0401-053220DP-MW. Current or former Forest Service employees and candidates eligible for special hiring authorities may apply to both announcements, but should be sure to apply to this Merit Promotion Announcement in order to avoid losing consideration since different referral criteria apply to each type of announcement.

This position is located on the Ashley National Forest on the Flaming Gorge Ranger District in Manila UT or in the staff office in Vernal UT.  

For additional information about the duties of this position, please contact Karen Kieborz at 435-781-5196 or at

This is a Customer Service Representative position that serves as a front-line representative for the offices on the Ashely National Forest in Manila, Utah or Vernal UT. The position is responsible for providing information to visitors on recreational opportunities, and performing daily activities to support the operation of information centers such as, checkouts, sales, customer assistance, and other clerical duties.


Primary job duties include greeting visitors and answering the telephone; providing routine information and answering many types of inquiries from external (public) and internal (coworkers) customers; using word processing software and office equipment to create, copy, edit, store, and print a variety of documents; serving as a collection officer to sell maps and permits and assisting with processing of campground fee collections; processing incoming and outgoing daily mail; auditing Time and Attendance; and assisting with Travel.

Other duties include: maintaining district bunkhouse reservation schedule, handling all remote camp and out-of-town vehicle reservation requests in support of field crews, maintaining accurate bunkhouse and field camp check-in/check-out logs; ensuring bunkhouse agreements are signed prior to check in. Receives and processes monthly vehicle mileage reports. Promptly reports vehicle or housing issues or problems to appropriate staff for resolution. As a key member of the District’s administrative support team the incumbent will work closely with the Support Services Supervisor to ensure timely and efficient operations.

Supervisory Status


Promotion Potential


Travel Required

  • Occasional Travel
  • Travel may be required.

Relocation Authorized

  • Yes
  • Relocation expenses may be authorized.

Who May Apply

This job is open to…

Current permanent Forest Service employees with competitive status, reinstatement eligibles, persons with disabilities, VRA eligibles, certain military spouses, 30% or more disabled veterans, former Peace Corps or VISTA volunteers, CTAP eligibles, and those eligible for other Special Hiring Authorities. Promotable applicants outside the Forest Service will not be considered.

Questions? This job is open to 5 groups.