Job Overview


About the Agency

Why is it Great to Work for the Federal Bureau of Prisons?

Do your career justice and consider a career with the Federal Bureau of Prisons (BOP). In addition to being regarded as a family and career-oriented agency, the BOP offers a broad range of exciting career opportunities in a work environment that promotes integrity, diversity, and professional development. With over 38,000 highly motivated individuals, the Federal Bureau of Prisons is one of the most unique agencies in the United States Department of Justice where each employee's day-to-day performance makes a difference.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.  If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.

Qualified Preference Eligible Veterans may be exempt from meeting the maximum age of 37.  Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.


Serves as a receptionist for visitors entering the institution, provides necessary information, and arranges for contacts with appropriate departments. Processes all visitors entering the institution by checking their identification, and using a metal detector to ensure no weapons and contraband enter the institution. Stamps visitors' hands prior to their entry into the institution. During inmate visiting hours, incumbent search visitors' packages, bags, briefcases, and purses for weapons and contraband. Checks all visitors' identification upon departure from the institution to ensure against potential inmate escapes. Maintains all inmate visitor files by making folders for new inmate visiting lists and removing the files of inmates who have left the institution by routing the files back to the appropriate housing unit.

Maintains changes to visiting files on a daily basis. Operates telephone switchboard. Receives all incoming telephone calls and requests, and refers them to the appropriate department or individual for resolution.

Initiates and responds to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information. Executes emergency measures given over the switchboard.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Supervisory Status


Promotion Potential


Travel Required

  • Occasional Travel
  • Travel may be required for training.

Relocation Authorized

  • No

Who May Apply

This job is open to…


The announcement will close on the day the 50th application is received at 11:59 p.m. Eastern Standard Time.

Duty Location: FCI Oxford, WI

Questions? This job is open to 1 group.