In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Specialized experience must demonstrate the following: 1) processing incoming alarms, emergency, and non-emergency calls for fire, medical, and police assistance; 2) dispatching personnel and apparatus to the scene of emergencies; 3) providing information and initiating directions to incoming callers over the telephone and a radio network; and 4) recording pertinent data, events, and logs.
OR Have successfully completed four years of education above the high school level in any field from an accredited college or university. NOTE: If you are using education to qualify, you must submit a copy your college transcripts.
OR A combination of experience as described above and education as described above which, when combined, is equivalent to 100% of the qualification requirement. Aditional information can be found at the following Office of Personnel Management web site:
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
As part of the application process, you must complete and submit an occupational questionnaire. To preview this questionnaire and determine if your experience matches the skills required for this position, click the following link: View Assessment Questions.
Are you using your education to qualify? For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned). Degree audits are not an acceptable substitude for official/unofficial transcripts. See OPM's General Policies for information on crediting education.
Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Selectee is required to participate in the Department of Defense direct deposit of pay program.
A SECRET security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume.
This position is designated as Category 5 Essential Personnel and may require the incumbent to report for duty or be held in a duty status to provide support before, during and/or after special emergency situations, such as, but not limited to, destructive weather, disasters or periods of an increased security threat.
This position may require overtime, shift, holiday, and weekend work.
Physical Demands: The work is primarily sedentary, usually accomplished while the employee is seated at a table or desk. Some walking or standing may be required in the course of a normal workday but not special physical effort or ability is required to perform the work. Incumbent may at times be required to endure stress during emergency calls.
Working Conditions: Duties are performed in a Level II area which must remain secured at all times. The work involves everyday risk and discomforts associated with normal office work. The work area is adequately lighted, heated, and ventilated.
HOW YOU WILL BE EVALUATED:
When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following knowledge, skills and abilities/competencies:
- Knowledge of Dispatching Policies and Procedures
- Skill in Reasoning
- Ability to Operate Emergency Telecommunications Equipment
- Ability to Manage, Organize, and Disseminate Information
You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.
If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
Highly Qualified- Candidates in this category possess good skills and experience above the minimum requirements for announced position.
Qualified - Candidates in this category meet the minimum experience requirements for announced position.
If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.