Job Overview


About the Agency

You are eligible to apply under merit promotion procedures as a status candidate if you meet one of the following criteria:
- Current Federal employees with career or career-conditional appointments in the competitive service.
- Former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service.
- Career or career-conditional employees in the excepted service that is under an OPM approved Interchange Agreement.
- Displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Program (ICTAP).
- Veterans who have Veterans Employment Opportunity Act (VEOA) eligibility. (You are eligible for this appointing authority if you are a veteran who substantially completed 3 or more years of active service AND you have been separated under honorable conditions OR a preference eligible as defined in title 5 U.S.C. 2108 (3)). Additional information on VEOA eligibility and veterans' preference eligibility is available in the Vet Guide that can be found at
- Individuals with disabilities - For more information and proof required see
- Returning Peace Corp Volunteer, etc. (with appropriate documentation)

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Department of Justice, Office of Justice Programs applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on


(The duties described reflect the full performance level of this position)

Assigns and monitors office communications for the office and support staff. Maintains control logs for incoming correspondence and follows up to ensure timely completion and proper execution of all required policies and procedures. Within established agency guidelines, acts as a central resource person for implementing and maintaining office control systems, such as those for the location, arrangement, access to, and use of office files, and for maintenance, transfer, and disposition of records. Prepares travel vouchers and orders; assists with reconciling itinerary; and provides assistance to staff regarding unusual travel concerns or arrangements. May complete requisitions, training, and other administrative forms for staff.

Determines organizational progress through basic analysis and provides recommendations on front office admin process improvements.

Coordinates extensive office support services for specialized or unique program or office needs. Plans and coordinates a wide variety of support services. Responds to inquiries and requests for assistance on administrative problems. Notifies appropriate personnel of the need for information or recommendations, and either prepares the response or follows up to ensure a timely response by others.

Performs complex office automation duties requiring different approaches and methods from assignment to assignment. Chooses from a range of software applications, (e.g., word processing, graphics, spreadsheet, and project management), to perform a broad range of duties. Selects the application appropriate to the search, sort, and calculation requirements of documents generated. Produces a variety of reports, tracks suspense actions, produces charts, creates specialized databases, or prepares presentation materials from a project management software program. Identifies office automation tasks that can be performed more efficiently and develops new methods or procedures for performing them, such as creating macros or setting up document shells or format styles that expedite the production of documents.

Coordinates the administrative and clerical work for the organization. Maintains a calendar for the supervisor, scheduling appointments, meetings, and conferences. Procures office supplies and services. Interacts with members of the staff, organization, and individuals outside of the agency ranging from other government agencies to the general public. Receives phone calls and visitors and refers them to an appropriate individual. Serves as the office liaison for groups associated with the organization.

Supervisory Status


Promotion Potential


Travel Required

  • Not Required

Relocation Authorized

  • No

Who May Apply

This job is open to…

United States Citizens

Questions? This job is open to 1 group.