This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Family Readiness Support Assistant (Office Automation)

Department:Department of the Army

Agency:U.S. Army Medical Command

Job Announcement Number:NCAS141314691171022D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$38,363.00 to $49,867.00 / Per Year

OPEN PERIOD:

Saturday, July 19, 2014 to Friday, July 25, 2014

SERIES & GRADE:

GS-0303-06

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Fort Belvoir, VA View Map

WHO MAY APPLY:

United States Citizens

SECURITY CLEARANCE:

Secret

SUPERVISORY STATUS:

No

JOB SUMMARY:

Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

About the Position:
The incumbent works under the general supervision and direction of the Warrior Transition Unit Commander. Assignments are accompanied by general instructions concerning priorities, assignments, and deadlines. Routine assignments are performed independently in accordance with general office practices and specific instructions are provided on non-routine assignments. The employee works independently in carrying out familiar assignments in accordance with previous instructions and established software package uses. Unusual situations may require the assistance of the supervisor. Completed work is usually checked for compliance with office procedures or instructions, technical accuracy, appearance, and appropriate interpretation of regulatory criteria.

Who May Apply: U.S. Citizens

 

TRAVEL REQUIRED

  • Occasional Travel
  • 10%

RELOCATION AUTHORIZED

  • No

    DUTIES:

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    • Works with community agencies who provide the training, i.e., Army Community Service (ACS), chaplains, and Morale, Welfare, and Recreation (MWR) activities, etc., the incumbent assists the Commander and Family Readiness Group Leaders in scheduling and coordinating briefings, orientations, and workshops, informing soldiers and family members regarding the functions of the Family Readiness Program and a variety of deployment and reunion issues.
    • Maintains day-to-day awareness regarding public, military, and/or administrative issues impacting the families of deployed military personnel.
    • Personally answers routine and non-technical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from files in a timely and accurate manner.
    • Performs general office clerical duties in accordance with applicable regulations; performs word processing functions, types forms, and maintains files; prepares correspondence, reports, and requests from draft into final form for signature.
    • Assures proper safekeeping, storage, and destruction of office records and computer output; monitors suspense and processes correspondence through appropriate channels.


    QUALIFICATIONS REQUIRED:

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    In order to qualify, you must meet the education and/or experience requirements described below.  Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.  Additional information about transcripts is in this document.

    Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: providing assistance, information, referral, and follow-up on all areas of family programs.

     

    This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with 3 or fewer errors.

    You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:

    Knowledge in Family Readiness Support
    Knowledge in Clerical Duties
    Provide Customer Service
    Skill in Administrative Duties


     


     

    Other Requirements: Click here for expanded definitions.

    • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
    • You will be required to provide proof of U.S. Citizenship.
    • One year trial/probationary period may be required.
    • Direct Deposit of Pay is Required.
    • Mandatory seasonal influenza vaccination.

    HOW YOU WILL BE EVALUATED:

    Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

    • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
    • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
    • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

    Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. See Interagency Career Transition Assistance Program (ICTAP) for more information. Additional information about the program is on OPM's Career Transition Resources website.


    BENEFITS:

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    The Department of Defense offers an excellent benefits program. In addition to your take-home pay, your comprehensive compensation/benefits package will include most of the benefits described in the USAJOBS Resource Center.



    OTHER INFORMATION:

    • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
    • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
    • You may claim military spouse preference, see the information in the Military Spouse Preference Under Delegated Examining Proceduresinformation sheet.


    HOW TO APPLY:

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    To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.


    The complete application package must be submitted by 11:59 PM (EST) on
    Friday, July 25, 2014 to receive consideration.

    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
    • It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date.  Uploaded documents may take up to one hour to clear the virus scan.  Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement.

    The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Your requests for reasonable accommodation will be addressed on a case-by-case basis.




    REQUIRED DOCUMENTS:

    The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.  A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).

    As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.  If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    Your resume:

    • Your resume may be submitted in any format.
    • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
    • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.

    If you are relying on your education to meet qualification requirements: You MUST submit a copy of your transcript if you want to substitute your education for experience. If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified."  See: Transcripts and Licenses

    If you are unable to apply online or unable to upload your supporting documents follow the directions located at: Faxing Applications and Documents The Vacancy ID is 1171022. You will need the questionnaire, View Occupational Questionnaire, to complete your faxed application


    NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.


    AGENCY CONTACT INFO:

    Central Resume Processing Center
    Phone: (410)306-0137
    Email: USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL
    Agency Information:
    DA NCR Fort Belvoir
    Fort Belvoir
    Civilian Personnel Advisory Center ATTN
    5800 Putnam Road Bldg 320 Suite 126
    Fort Belvoir, VA
    22060-5821

    WHAT TO EXPECT NEXT:

    If you provided an email address, you will receive an email message acknowledging receipt of your application.  Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. 

    If you are determined to be ineligible or not qualified, your application will receive no further consideration.

    The documents you submit must support your responses to the online questionnaire.  If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "incomplete application" and you will not receive further consideration for this job.


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    Job Announcement Number:

    NCAS141314691171022D

    Control Number:

    375981000