This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Specialist (Communications)

Department:National Aeronautics and Space Administration

Agency:Headquarters, NASA

Job Announcement Number:HQ14B0056

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$110,104.00 to $143,129.00 / Per Year

OPEN PERIOD:

Wednesday, July 16, 2014 to Wednesday, July 30, 2014

SERIES & GRADE:

GS-0301-14

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

14

DUTY LOCATIONS:

1 vacancy in the following location:
Houston, TX View Map

WHO MAY APPLY:

This announcement is open to all qualified U.S citizens. This announcement combines a merit promotion and a competitive announcement in one advertisement. Applications will be accepted from status and non-status candidates. Status candidates, including NASA term employees eligible for conversion under the NASA Flexibility Act of 2004, will be considered under merit promotion procedures. Non-status candidates will be considered under competitive procedures.

SECURITY CLEARANCE:

Not Applicable

SUPERVISORY STATUS:

No

JOB SUMMARY:

About the Agency

The Office of the Chief Information Officer (CIO) provides leadership, planning, policy direction, and oversight for the management of NASA information and all NASA information technology (IT). The lead Communications Specialist serves within the Office of the CIO and is responsible for establishing and executing a communications management program which supports the transformation of IT management within NASA. The individual reports to the Associate CIO for Technology and Innovation and participates with the Office of the CIO Division Chiefs, IT Project Managers, Center CIO's, other IT leadership, and communications management support contractors in executing the communications program. A primary goal of this program is to facilitate an Agency-wide understanding of the rationale and benefits for strategic IT projects and initiatives, such that support and buy-in are maximized among NASA's workforce.

This position reports to Headquarters; however it is permanently duty stationed in Houston, Texas.

The individual coordinates with various individuals and organizations to ensure communications plans are established and that they improve the overall success of the respective IT project or activity. The Lead Communications Specialist also maintains knowledge of policies and procedures, and performs his/her duties in accordance with applicable Agency and external requirements. The individual must embrace and understand both NASA's and the CIO's visions and missions.

KEY REQUIREMENTS

  • A one-year trial period may be required.
  • Position subject to pre-employment background investigation
  • U.S. Citizenship is required

DUTIES:

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Provides advice and guidance on the CIO's vision, goals, objectives, and principles for critical IT projects and initiatives. Guidance requires extensive interpretation for many different and unrelated program processes and methods, such as advice on revisions to existing policies and programs to meet requirements.

Partners with all NASA Centers to establish a cohesive community or network of individuals to support communications objectives and conduct outreach at all levels of NASA. Develops and articulates the scope of work and assignments for communications support contractors. Identifies, distributes, and balances workload and tasks in accordance with priorities and milestones. Documents progress related to work activities.

Individually plans, develops, implements and evaluates clear, concise and timely communications program strategies that reinforce the CIO's vision, goals, objectives, and principles for critical IT projects and initiatives; and support and promote change brought on by information technology initiatives.

Ensures that all CIO-related communications link to the Agency needs, missions, external mandates, etc. Develops and manages systems for handling congressional requests for information. Provides advice and guidance on strategic and tactical communications to members of the Office of the CIO, and to IT Program and Project managers. Recommends effective methods and techniques to use in improving communications with front line employees in day-to-day operations.

Evaluates the impact and effectiveness of communications. Determines the most expeditious and appropriate avenues for disseminating information, and arranges for mass dissemination of information materials. Ensures that information that is disseminated is absolutely accurate, complete, intellectually honest, and that sensitive or classified information is protected from unauthorized disclosure.


QUALIFICATIONS REQUIRED:

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Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

Specialized experience is defined as developing specialized communication plans for products released to both internal and external customers, and creating quality communication products with minimal oversight.


U.S. citizenship is required.

HOW YOU WILL BE EVALUATED:

Announcement will be used for both internal and external applicants.

Internal (Status) candidates will be evaluated as follows:
Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from your resume to the competencies identified by the selecting official for the position. Based on the competencies you match, you are placed in one of three categories identified as 90, 80, or 70 pt. quality categories, which are defined as:

90 pt. Category - Tentative meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and has experience in the same or similar job that has demonstrated superior proficiency in the primary requirements of the position.

80 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and demonstrates satisfactory proficiency in the primary requirements of the position.

70 pt. Category - Fails to meet criteria described in the 80 pt. category.

Additional application guidance is available in NASA'sApplicant Guide..

For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified.

External (Non-Status) candidates will be evaluated as follows:
Same process as Internal (Status) candidates, with the additional procedures related to Veterans:

The Category Rating Process protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent must be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.


BENEFITS:

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You can review our benefits at: http://nasajobs.nasa.gov/benefits/benefits.htm



OTHER INFORMATION:

Any applicant tentatively selected for this position may be required to undergo a pre-employment background investigation.Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified.Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.As a condition of employment, male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.In order to receive preference in hiring, you must clearly identify your claim for veterans preference on your resume. NASA's Applicant Guide provides the information needed to assist you in determining whether or not you can claim 5 or 10 point veterans preference. You should not submit documents to prove your eligibility for veterans preference at this time. However, you must be prepared to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form) as requested by the Human Resources Office. Veterans preference will only be considered based on what is supported. For instance, if you claim 10-point preference, but are only able to document 5-point preference, you will be considered accordingly. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.U.S. citizenship is required.

Relocation expenses may be paid consistent with NASA's policy.


HOW TO APPLY:

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This vacancy is being filled through NASA STARS, an automated Staffing and Recruitment System. NASA partners with USAJOBS in providing a seamless application process. Before you begin the application process, please read the vacancy announcement carefully and have all required information available. You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to the equivalent of approximately SIX typed pages, or approximately 32,000 characters including spaces. NASA does not accept resumes uploaded to USAJOBS from a second source or documents attached through USAJOBS' document attachment feature.Once you submit your resume to NASA, you will be asked to complete a short series of additional questions. You must finish the entire process in order to have a complete application package and receive consideration. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA), Resume Operations Center, Mailstop: HS50, Marshall Space Flight Center, AL 35812. DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at: Hard Copy Resume Requirements. If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions in which you are interested. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.

REQUIRED DOCUMENTS:

NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide.Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

AGENCY CONTACT INFO:

Human Resources Management Division - Client Services
Phone: 202-358-0180
Email: hq-nasahq-jobs@mail.nasa.gov
Agency Information:
NASA's Resume Operations Center
Mailstop HS50
Marshall Space Flight Center, AL
35812
US

WHAT TO EXPECT NEXT:

Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.

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Job Announcement Number:

HQ14B0056

Control Number:

375563800