All qualification requirements must be met by the closing date of the announcement.
If you are using experience to qualify, your resume must show:
For GS-7: One (1) year of specialized experience assisting individuals in establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering claims; representing benefit programs before the general public and providing information through the media; or evaluating benefit program operations to assess the integrity and quality; or evaluating policies, procedures and guidelines.
Note: Part-time work is prorated in crediting experience (e.g.) if you work 20 hours per week for a 12 month period, you will be credited with 6 months of experience).
If you are using education to qualify, you must upload your transcript(s).
For GS-7: A Bachelor's degree and superior academic achievement. Superior academic achievement is based on:
A) Graduated in the upper third of your class in your college, university, or major subdivision;
B) Graduated with a 3.0 or higher cumulative grade point average (GPA) in all course work required for a bachelor's degree or in the final two years (a 2.95 may be rounded to 3.0)
C) Graduated with a 3.5 or higher GPA in the required courses for your major (a 3.45 GPA may be rounded to 3.5). No more than 10% of credits may be based on pass/fail courses
D) Membership in one of the national scholastic honor societies. Freshman honor societies cannot be used to meet this requirement.
For GS-7: One full year of graduate level education in a related field (one year of full-time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information cannot be obtained from your school, we will consider 18 semester/27 quarter hours to be equal to one year of full-time study). If you are claiming one full year of related graduate course work, you must provide proof. Some examples of related graduate course work include Business Administration, Public Administration, and Social Work.
For GS-7: A combination of graduate level education and the specialized experience as described above.
Note: If you are qualifying for this position based on completed education at an accredited college or university, you must provide a copy of all of your official or unofficial college transcripts or other proof of education with your application materials prior to the announcement closing.appointed.
NOTE: Education completed in a foreign institution must be certified as equivalent to coursework completed at a U.S. college or university. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. Click on the link for a list of Credential Evaluation Services.
If you are selected for the position, you must provide your official college transcripts prior to being appointed.
SELECTIVE PLACEMENT FACTOR
Meet and Deal Panel Interview: Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Candidates must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the Meet and Deal panel interview, you will not qualify for the job.
HOW YOU WILL BE EVALUATED:
Your application will be evaluated under the Category Rating method, based on your responses to the occupational questions in this document. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1) Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2) Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3) Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the minimum qualification requirements will automatically be placed in the Best Qualified Category.
Individuals who have special priority selection rights under CTAP/ICTAP must be rated well-qualified under Category Ranking procedures, for the position to receive consideration for special priority selection. Candidates who meet the requirements for the Well Qualified Category will be placed at the top of this Category and be given selection priority. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of the most recent Performance Rating and a copy of their most recent SF-50 notating current position, grade level, and duty location.
We recommend you use USA Jobs resume builder for submitting a resume to ensure you include dates of employment for each job listed (month/year) as well as average number of hours (e.g., 40 hours, 20 hours) worked per week. Note: You can copy and paste your existing resume into resume builder. Please review the Tips for Applying for additional guidance.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation.
To preview the questions, click the following link: View Assessment Questions