This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Services Specialist

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:FEMA-14-KJD-38741MP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$42,631.00 to $67,787.00 / Per Year


Friday, June 20, 2014 to Tuesday, December 23, 2014




Full Time - Permanent




1 vacancy - Emmitsburg, MD View Map


Status candidates meet any of the categories shown under the heading "Who May Apply" at the end of the Job Summary section below.


Public Trust - Background Investigation




About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

Who May Apply:

  • Current federal employees serving under a career or career-conditional appointment
  • Former federal employees with reinstatement eligibility
  • Persons eligible for non-competitive appointment under special hiring authorities  (click here for a list of authorities)
  • Persons eligible under an Interchange Agreement (click here to view a list of covered agreements)
  • Veterans’ preference eligibles or veterans who have been separated from the Armed Forces under honorable conditions after substantially completing at least three consecutive years of active duty (click here for information on veterans)
  • For definitions of terms found in this announcement, please click here
This position is will provide a variety of support to the United States Fire Administration (USFA) and other organizations located the National Emergency Training Center (NETC) in Emmitsburg, MD. This position starts at a salary of $42,631 (GS-07) $52,146 (GS-09).

Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.


  • You must be a U.S. citizen to apply for this position.
  • Current Federal employees must meet time-in-grade requirements.
  • You must successfully pass a background investigation.
  • Selective Service registration is required for males born after 12/31/59.
  • This position may require occasional non-emergency travel.


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In this position, typical assignments include:

  • Providing managers and employees with information regarding the agency's personnel policies, procedures and guidelines.
  • Serving as the USFA point of contact for the Automated Deployment Database (ADD).
  • Conducting research, verifying and summarizing information  for use by supervisor and staff in preparation of reports, correspondence and other materials.
  • Preparing Requests for Perswonnel Actions, correspondence, and reports and assisting with special tasks for the Branch staff.


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Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade requirement must be met within 30 days of the closing date of the announcement.

The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

You qualify for this position at the GS-07 level (starting salary $42,631) if you possess one of the following: One full year of specialized experience at the GS-05 level that demonstrates the following: providing advisory services to maanagement an/or staff on administrsative programs and/or processes. OR 1 full year of graduate level education or superior academic achievement
OR Combination of education and experience.

You qualify for this position at the GS-09 level (starting salary $51,146) if you possess one of the following: One full year of specialized experience at the GS-07 level that demonstrates the following: providing advisory services to management and staff on administrative programs and processes. OR master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree OR Combination of education and experience.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Knowledge of human resources policies, processes and guidelines required in processing requests for personnel actions.
  • Ability to handle a large volume of office activity requiring organizational skills necessary to track action items, correspondence, reports, etc.
  • Ability to write reports and correspondence dealing with substantive issues in a manner designed to persuade and inform others.
  • Skill in operating word-processing, presentation, spreadsheet, and office management software for the preparation of reports, correspondence and briefing materials.
  • Ability to communicate effectively.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. 

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be rated at a minimum score of 85.0 for this position.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

To preview questions please click here.


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  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • This announcement may be used to fill one or more vacancies.
  • Relocation expenses are not authorized for this position.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.


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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
Step 1 - Create or Upload a resume with USAJOBS (
You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 2 - Apply Online
Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the CareerConnector website to complete the application process.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on the CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
Step 5 - Submit Required Documents
You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
Document Upload:
You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.


1.  Your resume
2.  Your responses to the job questionnaire 
3.  Are you qualifying based on education?  Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.  Those with foreign education, click this link

4.  Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.  Click here for more veterans’ information.
5.  Are you a current or former Federal employee?  Submit a copy of your most recent SF-50, Notification of Personnel Action. NOTE: FEMA employees are not required to submit a SF-50.
6.  Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit: 
  • a copy of your agency notice,
  • a copy of your most recent performance rating, and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.


Kathy Delauter
Phone: 800-879-6076
Fax: 999-999-9999
TDD: 800-877-8339
Email: Katherine.Delauter@FEMA.DHS.GOV
Agency Information:
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, DC
Fax: 999-999-9999


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here.

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