This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Chief Quality Operations (ECF)

Department:Department Of The Treasury

Agency:Bureau of Engraving and Printing

Job Announcement Number:2014-OQO-5-285D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$124,995.00 to $157,100.00 / Per Year


Friday, June 20, 2014 to Friday, July 18, 2014




This position is on a full-time work schedule. - This is a Permanent Appointment.




1 vacancy - District of Columbia, DC View Map


U.S. Citizens; no prior Federal experience is required.
This opportunity is also open to Status eligibles under Announcement 2014-OQE-5-285M. Please refer to that announcement for details on open period, eligibility, and how to apply.






About the Agency

The Bureau of Engraving and Printing (BEP) prints billions of Federal Reserve Notes for delivery to the Federal Reserve System each year. These notes are produced at our facilities in Washington, DC, and Fort Worth, Texas. The BEP's research and development efforts focus on the continued use of automation in the production process and counterfeit deterrent technologies for use in security documents, especially United States currency.

This position is located in the Quality Directorate at the Bureau of Engraving and Printing (BEP) and reports to the Deputy Associate Director (Quality).  The Chief serves as the Bureau of Engraving and Printing's Washington DC (ECF) manufacturing site quality lead responsible for assuring compliance to the Quality Management System.  The Chief is responsible for reviewing, organizing, developing, implementing, and integrating modern quality assurance concepts into manufacturing site operations.




  • Occasional Travel
  • 20% travel required


  • No


  • Must be a U.S. Citizen
  • One-year supervisory probationary period may be required.
  • One-year probationary period may be required.
  • Selectee must obtain/maintain a secret clearance


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As a Chief of Quality Operations, you will:

  • Selectee plans, directs, and coordinates BEP activities associated with the development and implementation of quality assurance programs and practices as they relate to processes and procedures attendant to the production of currency, and other security documents.
  • Leads BEP teams in the resolution of material and production issues that have an impact on product quality and performance, whether identified internally or received from external complaints of customer(s) or stake holders.
  • Evaluates final product quality verification testing results and provides final "release authority" for finished currency; applies continuous process improvement methodology to identify root cause(s) for product on hold and coordinates implementation of preventative action(s).
  • Formulates and maintains quality standard objectives that are complementary to BEP policies and goals.
  • Selectee ensures that processes needed for the quality management system are established, implemented and mainted.


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GS-15 level:  You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the federal service. The specialized experience includes experience leading or managing a matrix-driven quality manufacturing operations, experience with reviewing, organizing, developing, implementing, and integrating modern quality assurance concepts into manufacturing site operations; evaluating organizational performance against the quality standards by analyzing production quality information and customer feedback related to product quality; performing root cause analysis using lean, Six Sigma or similar tools; conducting analysis to identify negative or positive trends that may be developing; preparing and presenting management briefings regarding results, conclusions, and recommendations; writing statements of need, statements of work, and related contracting documents to obtain vendor services; evaluating final product quality verification testing results and providing final release authority for finished product.

This position does not have a basic education requirement.

All qualification requirements for this position must be meet by the closing date of the job announcement.


Your application includes your:
1. Resume,
2. Responses to the online questions, and
3. Required supporting documents.
We use a multi-step process to evaluate and refer applicants:

  1. Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You will be found "not qualified" if you do not possess the technical competencies required for the position. If your application is incomplete, we will rate you as ineligible.
    2.  Rating: Your application will be evaluated in the following areas:  
  • Communication
  • Planning and Evaluating
  • Leadership
  • Problem Solving
Your responses to the self-assessment questions serve as the basis for your initial rating.  Your responses will be evaluated by a Human Resources Specialist and/or subject matter expert(s) against the information provided in your resume and optional cover letter. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Category Rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three categories, Gold, Silver, or Bronze depending on your experience and education related to this position. Veterans' preference is applied after applicants are assessed.

Preference-eligibles will be listed at the top of their assigned category and considered before non-preference eligible in that category. Qualified preference eligible with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

     3.  Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration and possible interview. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be assigned the middle category or better to be rated as well qualified to receive special selection priority.

We recommend that you preview the online questions for this announcement before you start the application process.

To preview questions please click here.


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  • We may select from this announcement or any other source to fill one or more vacancies.
  • This announcement can be used to fill like positions within 180 days of closing.
  • We will not pay relocation expenses. 
  • The facility shuts down annually between Christmas and New Year's Day. Employees must take leave for work days during this shutdown period.
  • This is a non-bargaining unit position.
SUITABILITY, CLEARANCE & REQUIREMENTS:  A background investigation will be required for all new hires.  Appointment will be subject to the applicant’s successful completion of a background investigation and favorable adjudication.  Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. 
The background investigation process conducted by the Bureau of Engraving and Printing is very thorough.   Therefore it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history.  Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination or immediate revocation of your interim clearance (if applicable).
CONDITIONS OF EMPLOYMENT: If selected for this position, you will be required to: 
  • DRUG POLICY STATEMENT: This is a Testing Designated Position. Prior to appointment the selectee must submit to and successfully pass a urinalysis drug screening.
  • Complete a one-year supervisory or managerial probationary period (unless already completed).
  • Complete a one-year probationary period.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 ( Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
  • Obtain and maintain a secret clearance.


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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

Step 1 - Create or Upload a resume with USAJOBS ( - We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. For more resume tips click here. - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.

Step 2 - Apply Online Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the Department of the Treasury's CareerConnector website to complete the application process.

Step 3 - Answer the Online Questions and Submit Your Online Application If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

Step 5 - Submit Required Documents You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
 Document Upload: You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
 2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded. In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS. Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.


Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or will not receive the special consideration for which you may be eligible).


VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: more information on veteran's preference, click here.

CTAP/ICTAP DOCUMENTATION If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.


Marlene Mattison
Phone: 202-874-2029
Fax: 111-111-1111
TDD: 202-874-2415
Agency Information:
Bureau of Engraving and Printing (BEP)
14th and C St., S.W.
Room 202-A
Attn: Human Resources
Washington, DC
Fax: 111-111-1111


You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status". Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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