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This Position Is No Longer Available

Job Title:  Human Performance Investigator
Agency:  National Transportation Safety Board
Job Announcement Number:  AS-1148232-DM

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$63,091.00 to $116,901.00 / Per Year
Friday, June 20, 2014 to Wednesday, May 20, 2015
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
US Citizens and Status Candidates
Not Applicable


NTSB: Independently Advancing Transportation Safety.

The National Transportation Safety Board (NTSB) is an independent U.S. Federal agency responsible for investigating significant accidents in the various modes of transportation--aviation, railroad, highway, marine, and pipeline. The NTSB determines the probable cause of each accident investigated and issues safety recommendations to prevent future accidents.  

Since our inception, we have investigated over 100,000 aviation accidents and surface transportation accidents and over 80% of our safety recommendations have been implemented. A career at NTSB offers the opportunity to contribute to advancing public transportation safety. Become a member of a unique and dynamic organization where you can make a difference in the transportation industry! 

This position is located in the Office of Aviation Safety, Human Performance and Survival Factors Division. Human performance factors comprises individual aspects of performance such as cognitive, behavioral, physical, and physiological conditions as well as factors associated with the human-machine interface and task-environment which contribute to aviation accidents resulting from human error. The incumbent collects factual data and conducts analyses in support of aviation accident investigations.    

WHO MAY APPLY:  US citizens, current and former Federal employees serving under competitive appointments and those eligible under special hiring authorities.


  • 25% or Greater
  • Travel is required.


  • No


  • U.S. Citizenship Required
  • Males born after 12/31/59 must be registered for Selective Service
  • Financial Interest in transportation enterprises is prohibited
  • Bargaining Unit Position
  • Suitability standards for Federal employment must be met


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At the GS-14 level, the incumbent will perform the following duties:

  • Serves as Human Factors Investigator for aviation accidents and as a Group Chairperson on major and other investigations.
  • Conducts accident investigations, collects factual evidence, interrogates witnesses, photographs appropriate aspects of the wreckage and site, conducts or arranges for analysis of failed components.
  • Conducts and/or participates in special studies, investigations or projects to improve aviation transportation safety.
  • Leads and manages assigned investigative specialty group (comprised of technical personnel from Federal, State and local regulatory agencies, industry representatives, inspectors and officials) during the on-scene phase of the investigation under the direction of the Investigator in Charge.
  • Participates in public hearings, when required, as a member of the technical panel.
  • Continually reviews and studies existing and proposed Federal legislation, regulations, national industry standards, guidelines or specifications established by government agencies and technical associations pertaining to aviation transportation safety.
  • Monitors new developments affecting aviation transportation safety.
  • Maintains liaison and exchanges aviation transportation safety information with other Federal regulatory agencies, industry, manufacturers, etc., that have a role in the development, implementation and/or enforcement of aviation safety regulations, laws and policies.
  • Participates in and assists with preparation for Board Hearings.


NOTE:  Investigative assignments may be given on short notice and may involve work at unusual times for long hours at accident sites, sometimes in remote, rugged and hostile settings.  The incumbent must be able to work in physically demanding and adverse conditions such as in swamps and deserts, on steep, uneven and mountainous terrain.  The incumbent will be responsible for the effective, economical, and efficient utilization of all resources committed to the investigation.   The incumbent must qualify for and maintain a government issued travel charge card.


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GS-13 level - Applicants must have one year of specialized experience that is equivalent to the GS-12 level. Specialized experience is defined as: (1) experience which demonstrates knowledge of standard operating procedures utilized within the National Airspace System sufficient to identify anomalies in procedures or processes resulting from human error; (2) experience which demonstrates the ability to conduct complex research and analyses to identify the causal factors involved in aviation accidents and incidents resulting from human error; and (3) experience which demonstrates the ability to construct complex comparative analyses to determine or refute plausible causes of aviation accidents or incidents where human error has been identified as a primary contributing factor.

GS-12 level - Applicants must have one year of specialized experience that is equivalent to the GS-11 level. Specialized experience is defined as: (1) experience which demonstrates knowledge of standard operating procedures utilized within the National Airspace System sufficient to identify anomalies in procedures or processes resulting from human error; and (2) experience which demonstrates the ability to conduct complex research and analyses to identify the causal factors involved in aviation accidents and incidents resulting from human error.

GS-11 level - Applicants must have one year of specialized experience that is equivalent to the GS-9 level. Specialized experience is defined as: (1) experience which demonstrates knowledge of standard operating procedures utilized within the National Airspace System sufficient to identify anomalies in procedures or processes resulting from human error.


Education may only be substituted at the GS-11 level as follows:  Ph.D. or equivalent doctoral degree; 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.


Additional Requirements


  • You will be required to provide proof of U.S. Citizenship.
  • Direct Deposit of Salary Check is Required.
  • Applicants claiming veteran's preference MUST clearly demonstrate eligibility with supplemental data submitted.
  • Failure to provide all of the required information as stated in the vacancy announcement will result in an ineligible rating and will impact your referral.
  • Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must meet the Time in Grade Restriction and must have 52 weeks of Federal service at the (next lower grade level) or equivalent.


Your application package (resume, supporting documents, and responses to the questionnaire) will be reviewed to verify that you meet the basic qualification requirements. If you meet, the basic qualifications requirements you will be further evaluated on the information provided in the Occupational Questionnaire. The Occupational Questionnaire collects information on your education, training, and experience related to critical competencies/KSAs. Work experiences must clearly show possession of the following:  


  • Knowledge of evidence common to aviation crashes.
  • Knowledge of general accident investigation principles and techniques.
  • Knowledge of principles and practices of human factors as they apply to aviation operation.
  • Knowledge of human performance impairment, including fatigue, alcohol, drugs, distraction, and medical conditions.
  • Knowledge of relevant regulatory information pertinent to human performance issues.
  • Teamwork
  • Communication
  • Planning and Evaluating
  • Interviewing Skills
  • Interpersonal Skills
  • Problem Solving
  • Critical Thinking
  • Writing

NOTE: We do NOT require a separate statement responding to each of these competencies.  However, your resume should CLEARLY show possession of these competencies.


AREA OF CONSIDERATION-  All US Citizens/Public/Delegated Examining: Applicants will be rated using the Category Rating System.  If you meet the eligibility and specialized experience requirements for this position you will be rated on your possession of the competencies listed above.  Your resume and supporting documentation will be compared to your responses to the Screening Questions/Occupational Questionnaire for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.  Based on the extent and quality of your experience, education, and training in relation to these competencies, you will be placed into one of the following three categories:

Highly Qualified – Applicants with a background that demonstrates a superior level of possession of all competencies.

Well Qualified – Applicants with a background that demonstrates a satisfactory level of possession of the competencies.

Qualified – Applicants possessing the specialized experience described above and any education or selective factor if also required.

The Category Rating Method does not add Veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Documented Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10% will be listed in the highest quality category, except when the position being filled is scientific or professional at the GS9 grade level or higher.

AREA OF CONSIDERATION- Merit Promotion/Status/Competitive/VEOA OR Noncompetitive/Sch A:  If you meet the minimum requirements and your application is among the top candidates you will be referred to the selecting official.


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You can review our benefits at:

The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. A variety of work life amenities are offered such as alternate work schedules, telework, flextime, fitness benefits and transit benefits.   


  • Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
  • If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
  • Multiple and subsequent vacancies may be filled from this announcement.
  • If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 90 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. 
  • Veterans who served on active duty in the U.S. Armed Forces and were separated under honorable conditions may be eligible for veterans' preference. Veterans' preference does not apply to positions in the Senior Executive Service or to internal agency actions such as a reassignment or promotion. When claiming preference, veterans must provide a copy of their DD-214, Certificate of Release or Discharge from Active Duty, or other acceptable documentation. Applicants claiming 10 point preference will need to submit Form SF-15, Application for 10-point Veterans' Preference. If you have questions about the applicability of veterans' preference for a particular vacancy please contact the agency posting the announcement. To learn more about veterans' preference, special veteran appointing authorities, and other veteran related topics, please visit
  • All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at
  • Telework may be approved on a case-by-case basis.


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It is your responsibility for the complete application package to be submitted by 11:59 PM (EST) on Thursday, July 10, 2014 to receive consideration.


  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 
  • Click the Submit My Answers button to submit your application package. 
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. 
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


To fax supporting documents you are unable to upload, complete this cover page using the following 1148232. Fax your documents to 1-478-757-3144. If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire , View Assessment Questions

2. Print this 1203FX form to provide your response to the occupational questionnaire, and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


You are encouraged to apply online. Applying online will allow you to review and track the status of your application.  The following documents are required for a COMPLETE APPLICATION PACKAGE:

To fully determine eligibility, all applicable documents listed below must be submitted. Failure to submit any of the below documentation may result in your disqualification from further consideration.

  • Resume
  • Responses to the Occupational Questionnaire
  • Veterans Preference documentation (DD-214 or equivalent; SF-15 and VA Letter if applicable. 
  • A copy of your most recent SF-50, "Notification of Personnel Action" listing your Position Title, Series and Grade and Step, Tenure and Position Occupied to verify eligibility (current or former federal employee), if applicable.
  • A copy of your most recent performance rating of record (current of former Federal employee), if applicable.
  • A copy of all applicable transcripts from an accredited college or university, if qualifying on the basis of education.
  • Other eligibility documentation (for more information, review )


Human Resources Division
Phone: (202)314-6230
Agency Information:
NTSB Office of Administration
Human Resources Division
AD 30
490 L Enfant Plaza East SW
Washington, DC


After a review of your resume, required documents and assessment questionnaire is complete, you will be notified of your application status. If further evaluation or interviews are required you will be contacted.

NEED HELP??? If you are experiencing problems establishing an account within USA Staffing, please contact the Application Manager Help desk at If you are experiencing difficulties while applying to a specific job announcement, please contact the USAJOBS Help desk at

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

The National Transportation Safety Board does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

The National Transportation Safety Board provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the National Transportation Safety Board directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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