This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Assistant

Department:Department Of Agriculture

Agency:Forest Service

Job Announcement Number:14-08120005-2931DP-TH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$25,181.00 to $41,122.00 / Per Year

OPEN PERIOD:

Monday, June 09, 2014 to Tuesday, June 24, 2014

SERIES & GRADE:

GS-0303-03/05

POSITION INFORMATION:

Full-Time - Permanent

PROMOTION POTENTIAL:

05

DUTY LOCATIONS:

1 vacancy - Huger, SC View Map

WHO MAY APPLY:

US Citizens and Nationals; no prior Federal experience is required.

SECURITY CLEARANCE:

Not Applicable

SUPERVISORY STATUS:

No

JOB SUMMARY:

A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies.

It's an awesome responsibility - but the rewards are as limitless as the views.

The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply.

This position is located in Region 8, on the Francis Marion & Sumter National Forests, with a duty location in Huger, South Carolina.

For additional information about the duties of this position, please contact Rosalyn Blakely, at (843) 336-3248, or email at rblakely@fs.fed.us.

This is an Information Assistant, on the Francis Marion Ranger District of the Francis Marion & Sumter National Forests.  The position is responsible for greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on the unit.  Employees are required to wear uniforms.

This position is being concurrently announced under Merit Promotion Announcement Number 14-08120005-2931G-TH which opens on June 9, 2014 and will close on June 24, 2014. Current or former Federal employees may apply to both announcements, but should be sure to apply to the Merit Promotion Announcement in order to avoid losing consideration since different referral criteria apply to each type of announcement. Disabled veterans, candidates with 3 or more years of active duty military service, and candidates eligible for special hiring authorities may apply to the Merit Promotion Announcement if they meet the criteria outlined in the announcement and submit supporting documentation.

TRAVEL REQUIRED

  • Occasional Travel
  • Travel may be required, as necessary, to fulfill position duties.

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.

DUTIES:

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Duties listed are at the full performance level.

Greets visitors and answers the telephone. Provides routine information and answers many types of inquiries on all research and/or forest activities such as the whereabouts of key personnel and directions to facilities.

Uses word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents using a glossary of prerecorded formats, form letters, standard paragraphs, and mailing lists. 

Arranges displays of informational and natural materials in the reception area.  Varies or changes displays to coincide with seasonal changes, and special public information programs.

Reads and keeps apprised of organizational and Agency-wide directives and procedures in order to be aware of changes and new requirements affecting the work of the organization. Such procedures concern preparation and processing of correspondence, reports, and forms; hard-copy and electronic filing; mail procedures; preparation of travel vouchers; and, security procedures.

Serves as Collection Officer to sell such items as National Forest maps, Christmas tree permits, 2400-4’s (Forest Product Sale Permits), and Golden Age Passports in accordance with manual and handbook requirements.  Is held accountable for the funds collected.  Maintains accountability records as required.


QUALIFICATIONS REQUIRED:

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In addition to the basic requirements, the following additional education and/or experience are qualifying:

GS-03:  Six months of progressively responsible clerical, office, or other work which provided the knowledge and skills needed to perform the duties of the position being filled; one year of successfully completed education above high school; and/or combinations of successfully completed post-high school education and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.  Qualifying experience may include:  Performing office work such as answering telephone calls, filing, typing, checking e-mails, opening mail, routing mail, making copies and scheduling meetings.

GS-04:  One year of progressively responsible clerical, office, or other work which provided the knowledge and skills needed to perform the duties of the position being filled; associate's degree or two years of successfully completed education above high school; and/or combinations of successfully completed post-high school education and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.  Qualifying experience may include:  Performing clerical, office, or other work that required learning and using methods, tools, and techniques to provide support services including word processing, use of spreadsheet software, printers, duplicators and other office equipment; such work also involved meeting and dealing with members of the public; handling initial business contacts on behalf of the employer; and/or serves as the Unit Collection Officer for sale of wood permits, maps, etc.

GS-05:  One year of specialized experience equivalent to at least GS-04 grade level; bachelor's degree or 4 years of successfully completed education above high school; and/or combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.  Specialized experience may include:  Performing clerical support such as greeting visitors, maintaining files, and typing letters; assisting in the analysis of incoming routine and controlled correspondence, including mail, faxes, and documents; reviewing sections of agency or organizational directives and procedures to perform routine tasks such as correspondence work, filing and processing mail; and/or serves as the Unit Collection Officer for sale of wood permits, maps, etc.

To receive consideration for this position, you must meet all qualification requirements as of the closing date of the announcement.

 


REQUIREMENTS:

May be subject to satisfactory completion of one year probationary or trial period.

HOW YOU WILL BE EVALUATED:

You will be evaluated in accordance with the category rating procedure as defined in the USDA Demonstration Project Plan. Applicants who meet the basic minimum qualification requirements established for the position will be placed in the Eligible category. Eligible applicants will be further evaluated against criteria for placement in the Quality category. This evaluation is based on the level of your experience, education, and/or training as determined by your responses to the Occupational Questionnaire. Applicants with veterans’ preference are listed ahead of applicants who do not have veterans’ preference within each category.

Clicking the link below will present a preview of the application form; i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the “Apply Online” button to the right.


To view the application form, visit: https://fs.usda.ntis.gov/cp/?event=jobs.previewApplication&jobid=47406233-182f-4094-b133-a33000eee5f3


BENEFITS:

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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at:  http://www.opm.gov/healthcare-insurance/healthcare/enrollment/new-federal-employee-enrollment/

OTHER INFORMATION:

  • Relocation expenses are not authorized.
  • This is a bargaining unit designated position.
  • This agency offers alternative and flexible work schedules.
  • If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed.
  • Career Transition Assistance Plan(CTAP) or Interagency Career Transition Assistance Plan (ICTAP): If you are claiming CTAP/ICTAP eligibility, provide proof of eligibility. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate to be considered. Information about CTAP/ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp.
  • BACKGROUND INVESTIGATION AND FINGERPRINT CHECK:  Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.

 



HOW TO APPLY:

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Please read the entire announcement and all the instructions before you begin.
The following instructions outline our application process.

  • You must complete this application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. 
  • We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). Applying online is highly encouraged. If applying online poses a hardship, please contact our office during business hours well before the closing date for an alternate method. All hardship application packages with supporting documents must be submitted no later than noon on the closing date of the announcement in order to be entered into the system prior to its closing.
  • This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you are requesting this.

Step 1: Create a USAJOBS account (if you do not have one) at www.usajobs.gov. It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application.

Step 2: Create a resume with USAJOBS or upload a resume into your USAJOBS account. Customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. Your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement).

Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required.
You can update your application or documents anytime while the announcement is open. Log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application” to continue.
NOTE: Verify that uploaded documents from USAJOBs transfer into the Agency's staffing system. Once in the Agency's staffing system you will have the opportunity to upload additional documents. Uploaded documents must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX).



REQUIRED DOCUMENTS:

You must submit a complete Application Package, prior to 11:59, ET, on the closing date of this announcement.  The following documents must be submitted for your application package to be considered complete. It is your responsibility to ensure all required documents are received within the required timeframes. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, system failure or downtime, etc. Failure to submit required, legible documents may result in loss of consideration.

  • Resume that includes the following information: 1) job information for which you are applying; 2) personal information; 3) education; 4) work experience including the work schedule and hours worked per week as well as dates of employment; and title, series and grade if applicable; 5) supervisors phone number and e-mail address for each work period listed and whether or not we may contact them for reference checks; and, 6) other qualifications.
  • College Transcripts if education is required for meeting basic qualifications and/or you are substituting education for specialized experience and/or if you are using education to meet the criteria for the quality category. An unofficial copy is sufficient with the application; however, if selected, an official college transcript will be required prior to entering on duty.
  • DD-214 (Member 4 Copy) if claiming Veterans’ Preference. Veterans claiming 10 point preference must also submit a VA Letter and an SF-15 Application for 10-point Veteran Preference. Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within the last 120 days.
  • Other required documents may include:
    • CTAP/ICTAP Required Documentation Reduction-In-Force: Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; AND most recent performance evaluation; AND SF-50 demonstrating your separation or the position you will be separated from. 
    • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
    • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
NOTE  : If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded resumes must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX). .

AGENCY CONTACT INFO:

HRM Contact Center
Phone: 877-372-7248, option 2
Fax: 877-569-9790
Email: fsjobs@fs.fed.us
Agency Information:
USDA Forest Service
Do not mail applications. See instructions on How to Apply tab.
Albuquerque,
87109
United States
Fax: 877-569-9790

WHAT TO EXPECT NEXT:

If you set up your USAJOBS account to send automatic email notifications, you will receive an acknowledgement email that the submission of your online Occupational Questionnaire and resume was successful, if you were referred to the selecting official for consideration, and if you were selected or not selected. If you choose not to set up automatic email notifications, you must check your USAJOBS account for the latest status of your application. Your application may be reviewed to verify that you meet the qualifications and eligibility requirements for the position prior to issuing lists to a selecting official. If further evaluation or interviews are required, you will be contacted. Normally, a final job offer to the selected candidate is made within 30-60 days after the issuance of the certificate

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Job Announcement Number:

14-08120005-2931DP-TH

Control Number:

372021500