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This Position Is No Longer Available

Job Title:  Supervisory Management and Program Analyst
Agency:  Broadcasting Board of Governors
Job Announcement Number:  BBG-14-97

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$106,263.00 to $157,100.00 / Per Year
Thursday, June 12, 2014 to Wednesday, June 25, 2014
Full Time - Agency Employees Only
1 vacancy in the following location:
Washington DC, DC View Map
Agency Employees Only


This position is located in the International Broadcasting Bureau, Office of Technology, Services, and Innovation, Office of the CIO. The Supervisory Management and Program Analyst is responsible for the strategic review, evaluation, and analysis of agency resources and business processes.



Note:  Budgetary conditions may delay or otherwise affect filling this vacancy.  However, all interested candidates should apply now.


The Broadcasting Board of Governors is conveniently located within walking distance to the Green, Yellow and Blue Metro lines.


The Broadcasting Board of Governors (BBG), an independent federal agency, is an exciting, multicultural organization that encompasses all U.S. civilian international broadcasting. The BBG is comprised of the Voice of America, which delivers high quality, multimedia programming in 44 languages to audiences worldwide; the Office of Cuba Broadcasting (Radio and TV Marti); the International Broadcasting Bureau, which provides transmission, administrative, and other support service; and three grantee organizations - Radio Free Europe/Radio Liberty; the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia. Our staff of dedicated professionals serves as an example of a free and independent media, reaching a worldwide audience with news, information, and relevant discussions.


  • Occasional Travel
  • Domestic travel


  • No


  • U.S. Citizenship ONLY
  • Candidates MUST meet all qualification requirements by closing date.
  • Selectee may be subject to an investigation for suitability determination


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Duties include but are not limited to the following:

• Supervises a team of management and program analysts responsible for evaluating and streamlining the Agency’s business processes.

• Coordinates and manages the activities of business process review teams working with business management support offices throughout the Agency.

• Uses business metrics and business tools, such as Excel, SPSS, Visio, ArcGiS, and Tableau -- or equivalent software -- to formulate recommendations for senior management on how to implement more efficient and effective federal business processes.

• Uses agency business systems and databases to analyze and optimize the Agency’s resource requirements and business processes.

• Develops presentations for Agency management, including cost and impact analyses for both internal and external audiences.

• Writes, reviews, and edits documents to justify budget presentations and to explain current and proposed business processes and procedures.


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Minimum Qualifications: Applicants must have a minimum of one year of specialized experience directly related to this line of work. GS-14 level: Must have one year of specialized experience equivalent to at least the GS-13 level in federal service. Examples of specialized experience would be leading a team to analyze and optimize business processes; perform complex data analyses; conduct user surveys.

GS-15 level: Must have one year of specialized experience equivalent to at least the GS-14 level in federal service. Examples of specialized experience would be planning, organizing and directing team study work; negotiate effectively with senior agency leadership to accept and implement recommendations; supervise a staff of management and program analysis

Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.


This position may require you to serve a 1-year supervisory probationary/managerial period.



Once your resume or application process is submitted, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.



• Business Metrics 
• Business Process Improvement
• Leadership
• Oral and written communication


Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.


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The Federal Government offers exceptional benefits to employees, including opportunities for training and advancement, health Insurance, vacation and sick leave, life insurance, long term care insurance, retirement benefits, flexible spending accounts, and public transportation subsidies.  The link below provides an overview of the benefits currently offered to Federal Employees:


1. If you are an eligible Career Transition Assistance Program (CTAP) applicant you may apply for special selection over other candidates for this position. To be well qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. CTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.


2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.


3. All qualification requirements must by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. The Handbook is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at


Additional selections may be made if additional/identical vacancies occur within 90 days of certificate issuance.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on  Wednesday, June 25, 2014  to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Applications will not be accepted if submitted by using government franked envelopes.


All applicants are required to submit the following supporting document type(s):
   ·Other (Most Recent Performance Appraisal)

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1135224.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Wednesday, June 25, 2014. to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



Barbara L. Jones
Phone: (202)382-7521
Fax: (202)382-7542
Agency Information:
Broadcasting Board Governors
330 Independence Avenue SW
ATTN Office of Human Resources
Room 1543 Cohen Building
Washington, DC
Fax: (202)382-7542


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified by email of your rating and or referral to the hiring official. You can also check Application Manager for an up-to-date status of your resume or application for this position.  If further evaluation or interviews are required you will be contacted.  


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