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This Position Is No Longer Available

Job Title:  Voluntary Agency Liaison
Department:  Department Of Homeland Security
Agency:  Federal Emergency Management Agency
Job Announcement Number:  FEMA-14-LDC-16218-DEU

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$74,154.00 to $114,633.00 / Per Year
Thursday, May 08, 2014 to Saturday, January 31, 2015
Full Time - Permanent
1 vacancy in the following location:
Bothell, WA View Map
All U.S. citizens

Status candidates may also apply under FEMA-14-LDC-16218-MP
For definitions of terms found in this announcement, please click here
Public Trust - Background Investigation


About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.


  • 25% or Greater
  • Travel will be in conjunction with performance of duties.


  • No


  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • Selective Service registration is required for males born after 12/31/59.
  • This position may require occasional non-emergency travel.


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In this position, you will serve as FEMA's liaison with private Non-Profit disaster-relief organizations including, but not limited to, faith and community based organizations and State level coalitions of Voluntary Organizations Active in Disasters (VOAD). Specific duties include but are not limited to:

  • Initiates and maintains close working relationships across FEMA Regional and headquarters program offices. Supports the states in working with voluntary agencies in the development, promotion and understanding of State, VOADS, Community Organizations Active in Disasters (COADs) and other coalitions.
  • Provides technical advice to FEMA regional and Area Offices, other federal agencies, and State emergency management officials regarding the roles and responsibilities of all VOAD members and other voluntary organizations active in disaster and emergency activities.
  • Serves as the primary FEMA point of contact for voluntary organizations for the collection and dissemination of information concerning emergency incidents, including initial damage assessment, emergency response and long-term recovery activities/plans of voluntary agencies.


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The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade requirement must be met within 30 days of the closing date of the announcement.


You qualify for this position at the GS-12 level (starting salary $74,154) if you possess the following: One full year of specialized experience at the GS-11 level (or equivalent) is described as experience coordinating the activities and resources of voluntary organizations during disaster response or recovery operations.

You qualify for this position at the GS-13 level (starting salary $88,179) if you possess the following: One full year of specialized experience at the GS-12 level (or equivalent) is described as experience providing coordinated disaster assistance recovery program advice and assistance, and experience coordinating the activities and resources of voluntary organizations during disaster response or recovery operation. 


The qualification requirements listed below must be met within 30 days of the closing date of the announcement.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Knowledge of the private, non-profit, faith-based and community organizations and private sector services, issues, key trends, relationships, and other dynamics related to their disaster relief programs.
  • Skill in using analytical and evaluative methods and techniques to support problem solving and the development of viable outcomes that recognize the capabilities of both FEMA and the voluntary agencies involved with the disaster preparedness, response, recovery and mitigation activities.
  • Knowledge of Federal, state, and local government organizational structures, relationships, policies and plans related to the FEMA disaster preparedness, response, recovery and mitigation programs in order to be able to interpret and clarify the programs and policies to the external stakeholders as well as develop and coordinate new program methods, approaches and procedures that will be sustainable beyond the disaster recovery time frame.
  • Demonstrated knowledge of agency goals and objectives with regard to Individual Assistance programs and the interfaces with other Federal Departments and agencies, State and local governments and the private sector in the development of effective disaster assistance plans.
If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. 

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position is not considered scientific/professional.  For information on veterans’ preference, please click here

To preview questions please click here.


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  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for a Public Trust clearance as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • This announcement may be used to fill one or more vacancies.
  • Relocation expenses are not authorized for this position.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.


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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
Step 1 - Create or Upload a resume with USAJOBS (
You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 2 - Apply Online
Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the CareerConnector website to complete the application process.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on the CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
Step 5 - Submit Required Documents
You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
Document Upload:
You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.


1.  Your resume
2.  Your responses to the job questionnaire 
3.  Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.  Click here for more veterans’ information.
4. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit: 
  • a copy of your agency notice,
  • a copy of your most recent performance rating, and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.


Lon Cabot, HR Specialist
Phone: 800-879-6076
Fax: 999-999-9999
TDD: 800-877-8339
Agency Information:
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, DC
Fax: 999-999-9999


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here.

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