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This Position Is No Longer Available

Job Title:  Administrative Assistant - SV-0303-E
Department:  Department Of Homeland Security
Agency:  Transportation Security Administration
Job Announcement Number:  RDU-14-762741

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$34,816.00 to $52,287.00 / Per Year
Wednesday, May 07, 2014 to Tuesday, May 13, 2014
Full Time - Permanent
1 vacancy in the following location:
Raleigh, NC View Map
Open to all U.S. Citizens.

Salary range listed includes Locality Pay of 17.64%.

This position is located at Raleigh-Durham International Airport (RDU) in Raleigh, NC.
Public Trust - Background Investigation


About the Agency

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life.  In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:
Click Here


  • You must possess U.S. Citizenship or be a U.S. National.
  • You must complete a favorable Background Information Investigation (BI).
  • You must pass Drug and Alcohol Screening,subject to random drug tests.


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As an Administrative Assistant for the TSA, you will:

  • Provide support to a Federal Security Director (FSD) and their staff by providing a range of routine administrative support assignments.
  • Support the work of other employees and will contribute to the overall activities of the organization.
  • Answer requests from and provide advice to employees, supervisors, timekeepers, financial management specialists, and human resource specialists on rules, regulations, and procedures relating to pay.
  • Train staff to enter time-card data and assist timekeepers with difficult time and attendance issues.
  • Certify time-cards and corrections each pay period and conducting random audits.
  • Act as a point-of-contact for the National Finance Center (NFC) to resolve employee payroll issues.
  • Conduct the word processing of documents, letters, memos and reports.
  • Collect and organize materials from several sources to support work projects.
  • Develop charts and tables for reports and briefings.
  • Interact with internal staff, typically in more than one organizational unit, to share information or discuss status of tasks/assignments.
  • Work closely with the Human Resource Specialist on pay-impacting personnel actions (e.g., return to duty, leave without pay, and change of work schedules).


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    To qualify at the SV-E Pay Band, (equivalent to GS-7/8) you must have one year of specialized experience equivalent to the SV-D or GS-6 in the Federal service or equivalent experience in the private sector.

    Specialized experience is defined as experience that has equipped you with the particular knowledge, skills, and abilities required to successfully perform the duties of this position. Such experience includes providing payroll support, interacting with staff to exchange information, preparing documents, letters and reports using word processing and developing charts and tables for reports.

    Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

    You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.


    You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation.  You are encouraged to ensure work experiences clearly show possession of the competencies required for this position.  We will compare your resume and supporting documentation to your responses on the assessment questionnaire.

    If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

    When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee.  At that time, please select the answer(s) that apply to you and your application to this position.

    To preview questions please click here.


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    Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies.  The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies.  Information from OPM on this or other Interchange Agreements is available at:

    To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  

    TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

    Payment of relocation expenses (Permanent Change of Station) is not authorized.

    Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list.

    More than one position may be filled from this announcement.


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    Please Note: All of the following must be received in our office by 11:59 PM EST (Eastern Standard Time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.

    Your application must include:

    1. Resume
    2. Self Assessment Questionnaire for this position
    3. Applicable supporting documents (see Required Documents Section)

    Click the "Apply Online" button below and follow the prompts to apply.

    We strongly encourage you to apply online. If you are unable to apply online, please contact the TSA HRAccess Help Desk before the closing of this announcement for alternative options on how to apply.  The Help Desk is available by phone at 1-877-872-7990 between the hours of: 7:00AM - 8:00PM ET Monday - Friday, 10:00AM - 3:00PM ET Saturday, or 11:00AM - 4:00PM ET Sunday.  If outside these hours, please email your question or concern to or fax 1-877-872-7993.  

    When contacting the Help Desk please provide your contact information, the Job Announcement Number of the position you are interested in, and your questions or concerns.  


    In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal Government Status (if you are not a current TSA employee), Veterans' Preference, or education or a combination of education and experience:

    SF-50, Notification of Personnel Action - Current TSA employees are not required to submit an SF-50 to support eligibility for internal/status consideration.

    If you are not a current TSA employee: you must submit your most recent personnel action SF-50
    (or equivalent document) to support your eligibility for Status consideration.  If you elect Status for the consideration of your application without submitting an SF-50 demonstrating your current or previous permanent Federal employment status, and you are not a current TSA employee, your application may not receive Status consideration.

    DD-214 - If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge. Failure to provide this documentation will result in your application not receiving 5-point preference.

    SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation will result in your application not receiving 10-point preference.


    HR Help Desk
    Phone: 877-872-7990
    Fax: 571-258-4052
    TDD: 877-872-7992
    Agency Information:
    DHS/Transportation Security Administration
    Shared Service Center
    2650 Park Tower Drive
    Suite 201
    Merrifield, VA
    Fax: 571-258-4052


    The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed. You may also check your application status by visiting the Candidate Dashboard.

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