This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Education Program Specialist

Department:Department of the Army

Agency:Office of the Chief of the National Guard Bureau

Job Announcement Number:NCHT149718341114895T

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$75,621.00 to $98,305.00 / Per Year


Friday, May 9, 2014 to Friday, May 23, 2014




Full Time - Term NTE One year




1 vacancy in the following location:
Arlington, VA View Map


United States Citizens






Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

About the Position:

The position is located with National Guard Bureau  in the Joint Training and Exercise Division which is the major purveyor of pathology education within the National Guard Bureau.  As the Education Program Specialist providing management and oversight of the registrar function for the NGB Joint Training Continuum Portfolio of courses. Manages the Joint Training database and prepares Report Card and training reports; ensuring all training from inception through completion are recorded in the Microsoft Access databases. Manages the Guard Knowledge Online (GKO) and Joint Knowledge Online (JKO) learning management portals; uploads information, course updates and student training records into the respective learning management repositories. Monitors and reviews Division websites to include Guard Knowledge Online for accuracy, content, PII and FOIA. Maintains records of students across the 54 States, Territories and the District of Columbia.

Who May Apply:

U.S. Citizens



  • Not Required


  • No


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    ·         Serves as the Education Program Specialist for all Registrar and operational activities.

    ·         Provides management and oversight of the registrar function for the NGB Joint Training Continuum Portfolio of courses.

    ·         Manages all training courses on the Joint Training Continuum, ensuring tracking and accurate accounting of current information.

    ·         Develop course objectives, selects and implements appropriate format, monitors and adapts to changes in plans and priorities.

    ·         Ensure office records, publications and forms are maintained according to regulatory guidelines

    ·         Evaluative course techniques to determine the effectiveness and efficiency.

    ·         Processes and controls administrative written and electronic communications, mail and messages for the division/branch.

    ·         Counsel students in academic matters; to administer disciplinary actions and to assist in personal affairs of the students and their families.

    ·         Prepare briefing materials to present to management.



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    In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

    Basic Requirements:

    Degree: that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses.


    Combination of education and experience -- at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses, plus appropriate experience or additional education. The experience must reflect the level and kind described in C below.


    Four years of experience that demonstrated a thorough understanding of the principles and practices underlying the work of this series. This experience must have been of such character and diversity to demonstrate that the applicant possesses an understanding of the field comparable to that normally acquired through successful completion of a full 4-year course of study in an accredited college or university.


    At least 1 full academic year of professional teaching experience. This experience is defined as full and primary responsibility, under general supervision, for instruction of assigned students in an accredited school or institution. This includes responsibility for preparing and presenting lessons and for evaluating students' progress, including a determination of the students' success or failure according to established criteria. Serving in an assistant capacity to a professor without the authority to determine the students' success or failure to meet course requirements does not meet this criterion.

    Experience required:

    To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: experience in the implementation of education principles, processes and practices associated with adult learning and physician education programs. Experience developing and managing education training courses, determining the effectiveness and efficiency of programs. Experience in providing strong diplomatic communications both orally and in writing to recommendrevisions and clarifications of the guidelines, standards and regulations, provide counsel to students in academic matters and complete written evaluations, detailed reports and briefing materials. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

    You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:

    Knowledge Educational program education theories, principles, processes and practices.

    Ability to develop and evaluate educational training courses.

    Skill In written communication

    Skill In oral communication




    Other Requirements: Click here for expanded definitions.

    • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
    • You will be required to provide proof of U.S. Citizenship.
    • One year trial/probationary period may be required.
    • Direct Deposit of Pay is Required.



    Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

    • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
    • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
    • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

    Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. See Interagency Career Transition Assistance Program (ICTAP) for more information. Additional information about the program is on OPM's Career Transition Resources website.


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    The Department of Defense offers an excellent benefits program. In addition to your take-home pay, your comprehensive compensation/benefits package will include most of the benefits described in the USAJOBS Resource Center.


    • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
    • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
    • You may claim military spouse preference, see the information in the Military Spouse Preference Under Delegated Examining Proceduresinformation sheet.



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    To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on
    Friday, May 23, 2014 to receive consideration.

    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
    • It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date.  Uploaded documents may take up to one hour to clear the virus scan.  Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement.

    The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Your requests for reasonable accommodation will be addressed on a case-by-case basis.


    The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.  A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).

    As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.  If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    Your resume:

    • Your resume may be submitted in any format.
    • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
    • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.

    If you are relying on your education to meet qualification requirements: You MUST submit a copy of your transcript if you want to substitute your education for experience. If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified."  See: Transcripts and Licenses

    If you are unable to apply online or unable to upload your supporting documents follow the directions located at: Faxing Applications and Documents The Vacancy ID is 1114895. You will need the questionnaire, View Occupational Questionnaire, to complete your faxed application

    NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.


    Central Resume Processing Center
    Phone: (410)306-0137
    Agency Information:
    HQDA Civilian Personnel Advisory Center
    2530 Crystal Drive
    Taylor Bldg 8th Floor
    Arlington, VA


    If you provided an email address, you will receive an email message acknowledging receipt of your application.  Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. 


    If you are determined to be ineligible or not qualified, your application will receive no further consideration.

    The documents you submit must support your responses to the online questionnaire.  If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "incomplete application" and you will not receive further consideration for this job.

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