This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:FEMA-14-13637-KAT-CORE

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$54,573.00 to $77,912.00 / Per Year


Wednesday, May 07, 2014 to Wednesday, May 14, 2014




Full Time - Temporary - Not to Exceed 2 Years




2 vacancies - Kansas City, MO View Map


All U.S. citizens

For definitions of terms found in this announcement, please click here


Public Trust - Background Investigation




About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

This position is ideal for an Information Technology Specialist looking for an opportunity to demonstrate their knowledge of technical, advisory and IT customer services related to the accessibility , usability and reliability of information processing hardware, software and systems crucial to the management, coordination and control of Region VII IT resources and systems. This position starts at a salary of $47923.00 (GS-09), with promotion potential to $75376.00 (GS-11). Apply for this opportunity to become a member of the Information Technology Branch in region VII located in Kansas City, MO.


Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees).  These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund.  Appointments are excepted service, temporary appointments.  This is a 2 year temporary appointment in the Excepted Service. 


  • Occasional Travel
  • Occasional Travel may be required.


  • No


  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • Selective Service registration is required for males born after 12/31/59.
  • This position may require occasional non-emergency travel.


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This position is located in the U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA) Region VII. The incumbent will serve as an Information Technology (IT) specialist for the Kansas City Regional Office and related disaster Joint Field Office and Long Term Recovery office operations. The incumbent reports to the Information Technology Branch Chief. However, when assigned as a member of the Regional Incident Management Team (IMAT), the incumbent will adhere to the priorities and other duties as assigned by the IMAT Team Leader.

Typical work assignments include:

  • Resolves the customer support requests involving integration or configuration related issues.
  • Responsible for the research and analysis on new PC/workstation equipment, software, and/or communications to ensure network compatibility.
  • Performs planning, design and integration of system views as they relate to compatibility. Evaluates specifications and features of new products, performing product comparisons, feasibility and cost benefit analyses, and performance and compatibility testing.
  • Identifies performance deviations from service level objectives. Evaluates configurations and operations to determine causes, and recommends management actions to restore quality services.
  • Plans the installation of new LANs and complex modifications to existing ones. Recommends installation of a new or modified LAN or LAN segments including communication lines, bridges, modems, multiplexes, computer hardware, and software.
  • Responsible for LAN network services and telecommunications. Monitors network servers to ensure optimal performance and analyzes server behavior to determine optimum throughput configurations.



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The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

You qualify for this position at the GS-09 level if you possess one of the following:
A. At least one year of specialized experience in the federal government, other state, local or non-profit organization, or the private sector that is equivalent to at least the GS-07 level that has given me knowledge of LAN/WAN and computer system principles and practices to install, configure and troubleshoot systems and components.
B. A Masters or equivalent.
C. A combination of education and experience.
You qualify for this position at the GS-11 level if you possess one of the following:
A. At least one year of specialized experience in the federal government, other state, local or non-profit organization, or the private sector that is equivalent to at least the GS-09 level that has given me knowledge of IT Security principals, methods, and procedures for documenting problem resolutions and providing guidance to customers.
B. A PhD or equivalent.
C. A combination of education and experience.
The qualification requirements listed above must be met within 30 calendar days of the closing date of this announcement.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. 

If you are found qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
To preview questions please click here.


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  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • This announcement may be used to fill one or more vacancies.
  • Relocation expenses are not authorized for this position.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
  • A one year trial period is required unless already completed.


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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
Step 1 - Create or Upload a resume with USAJOBS (
You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 2 - Apply Online
Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the CareerConnector website to complete the application process.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on the CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
Step 5 - Submit Required Documents
You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
Document Upload:
You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.


1.  Your resume
2.  Your responses to the job questionnaire 
3.  Are you qualifying based on education?  Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. 


HR Specialist
Phone: 800-879-6076
Fax: 999-999-9999
Agency Information:
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, DC
Fax: 999-999-9999


Once you submit your application, we will assess your experience and training, identify the qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here.

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