About the Agency
This position is located in the Collections and Services, Collections Access, Loan and Management Division, Accounts Management and Reader Registration Section, Library Services.
The incumbent serves as a Reader Registration Assistant in the Accounts Management and Reader Registration Section of the Collections Access, Loan and Management Division. All researchers conducting research at the Library of Congress must first obtain a Library-Issued Reader Identification Card at the Reader Registration Station.
NOTE: WORK SCHEDULE: MONDAY - WEDNESDAY - THURSDAY - FRIDAY - SATURDAY --- 8:15 AM -- 4:45 PM
(MAY BE REQUIRED TO WORK SOME UNSCHEDULED DAYS AND/OR HOLIDAYS DUTY AS REQUIRED BASED ON THE NEEDS OF THE OFFICE AND DISCRETION OF SUPERVISOR)
The position description number for this position is 063677.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
This is a non-supervisory, bargaining unit position.
Relocation expenses are not authorized for the person(s) selected under this vacancy announcement.
The incumbent of this position will work a fixed work schedule. (PLEASE SEE WORK SCHEDULE)
Performs the full range of duties necessary to operate the Station and to assist researchers in obtaining the necessary card.
Receives and processes documents and reports in accord with established procedures.
Reads and keeps apprised of organizational and Library-wide directives and procedures to be aware of changes and new requirements affecting the work of the organization.
Operates the equipment utilized in the reader registration badging process, including the badging terminals, card printers, cameras, and signature capture pads.
Assists patrons participating with library programs. Verifies the credentials of all visitors and monitors users to make sure they select from proper stacks of materials based on their eligibility.
Responds to routine queries from a wide range of individuals regarding the reader registration program. Incumbent is instructed in, and becomes thoroughly familiar with the many different forms of identification which are and are not acceptable to receive a card.
Collects relevant information and data both through manual forms and through the online database. Interviews customers to ascertain contact information and other specific data affecting the accuracy of further processes.