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This Position Is No Longer Available

Job Title:  Chief Information Officer
Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  ICESES/14-1112277

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$120,749.00 to $181,500.00 / Per Year
Monday, June 09, 2014 to Monday, June 30, 2014
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
United States Citizens
Top Secret/SCI


About the Agency

U.S. Immigration and Customs Enforcement (ICE) is the principal investigative arm of the Department of Homeland Security (DHS).  ICE protects national security and upholds public safety by targeting criminal networks and terrorist organizations that seek to exploit vulnerabilities in the immigration system, in the financial networks, along the U.S. borders, and elsewhere.

The Office of the Chief Information Officer (OCIO) provides information technology services and products that ensure the security and efficiency of our nation's law enforcement system.  The OCIO delivers innovative information technology and business solutions that enable ICE to protect and secure our nation.


Duty Location: Washington, D.C.

ICE is an equal opportunity employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

ICE provides reasonable accommodations to applications with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.


  • Not Required


  • No


  • You must be a U.S. Citizen to apply for this position.
  • You must be able to obtain/maintain a Top Secret/SCI security clearance.
  • This is a traditional based hiring application.
  • Applications exceeding the page limits will be disqualified.


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As the Chief Information Officer for U.S. Immigration and Customs Enforcement (ICE) you will report to the Executive Associate Director of Management and Administration and serve as the strategic visionary for information technology (IT) programs.  You will be responsible for leading strategic execution of enterprise governance, standards and processes to integrate ICE vision, mission, and objectives into a synergistic portfolio of programs and projects.  You will focus on performance, partnership, collaboration, transparency, flexibility, efficiency, effectiveness, and productivity to deliver timely, reliable and effective IT solutions to those carrying out the ICE mission.  You will represent ICE on IT matters both within and outside the department, with full accountability for operation of the IT program.

You will oversee the management, development, implementation, and evaluation of state-of-the-art, cutting-edge, global IT systems to ensure they meet ICE's mission.  You will respond to the requirement identified by information system users in the development, testing, integration, implementation, evaluation, operation and maintenance of IT systems used in ICE.  You will be responsible for strategic and long-range planning, development and coordination of programs, operations and procedures required for effective IT applications.  You will continually monitor and evaluate program effectiveness with a view toward efficient accomplishments of objectives, avoidance of duplication and maximum utilization of funds and staff.

You will identify, evaluate and disseminate best practices and technologies to meet ICE's needs.  You will provide guidance and recommendations to senior agency officials and subordinates on advance projects and resolve critical problems in a timely and cost-effective manner.  You will develop directives to implement Congressional and executive level policy changes for IT that impact resources requirements.

You will be responsible for the acquisition and support of IT hardware and software as well as acquisition and management of contractor resources.  You will develop and defend budget estimates and related justifications, accountable for ensuring that funds, positions, property, and other assets are properly used and with the operating budget.


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As a basic requirement for entry into the SES, you must have progressively responsible executive leadership and supervisory experience that is indicative of senior executive level managerial capability.  This experience should be sufficiently broad in scope and at a major management level in a large or complex organization.  The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing, and evaluating employees.

As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

   o   Directing the work of an organizational unit;

   o   Ensuring the success of one or more specific major programs or projects;

   o   Monitoring progress toward strategic organizational goals, evaluating organizational
        performance and taking action to improve performance; and

   o   Supervising the work of employees, developing policy and other executive functions.

If your experience does not include these basic qualifications, you will not be determined qualified for this position.

(2)  EXECUTIVE CORE QUALIFICATIONS: The Fundamental Competencies within the following five ECQs are also a part of the selection criteria for SES positions.  The ECQs were developed to assess executive experience and potential and do not evaluate technical expertise.  ECQs measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions.

ECQ 1 -LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals.  Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 -LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals.  Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 -RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations.  Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 -BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.

ECQ 5 -BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Additional information on the Executive Core Qualifications is available at:

Current and former SES members and graduates of approved Candidate Development Programs do not need to submit ECQ narratives but you must clearly state your status in your resume.  You must submit narrative responses for the Technical Qualifications listed below.


You must demonstrate expert knowledge of best practices in IT management and acquisition, and skill in managing complex IT programs that support an enterprise vision, create improved customer service, and ensure IT program performance in a large, geographically-dispersed organization.

You must demonstrate experience in applying knowledge of system development life-cycle (SDLC) specific methodology to major acquisition programs to achieve the desired outcome of supporting the mission at the best value for the government.

You must demonstrate expert background in implementing complex multi-year application systems of both commercial and governmental of the shelf software to meet agency business requirements.


Drug Testing: This position has been identified as a Testing Designated Position under the ICE Applicant and Employee Drug Testing Program.  Satisfactory completion of a drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing.

Financial Disclosure: If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment.

Selective Service: If you are a male born after December 31, 1959 and selected for this position, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement.   Therefore applicants are expected to be mobile and once appointed SES members, may be reassigned at the discretion of the appointing authority and may be required to sign a mobility agreement.

Immigration Reform and Control Act: The Immigration Reform and Control Act of 1986 seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in the United States.  This law requires employees to provide a document or documents that establish identity and employment eligibility.

Probationary Period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.


You will be evaluated based on the information you provide.  Verification of performance, suitability, and security information from reference checks will be taken into consideration when making offers of employment.

The evaluation will consider the quality and extent of your total accomplishments, experience, and education.  Your application will be rated by a ranking panel, and highly qualified candidates may undergo an interview and reference checks.  The ICE Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority.  Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB after selection and before appointment can occur.


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You may be eligible for performance bonuses of 5 to 20 percent of base pay for superior accomplishments.  The total compensation package includes other benefits and options.

You will be covered by a defined benefit, contributory Federal Retirement System.

You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings.

You may select one of a variety of health plans and options under the government's Federal Employees' Health Benefits program and you may participate in the Federal Employees' Group Life and Long Term Care Insurance Programs.

In addition to the 10 regular holidays observed by the government, you will earn 26 vacation days and 13 days of sick leave per year.


SES positions are NOT subject to Veterans preference.  DO NOT submit your DD214.


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Your application package must be submitted by using the USA Jobs website application manager.  We are no longer accepting resumes via email or standard/express mail.

   o   To begin, click the Apply Online button on the job announcement posting or visit this site to create an account or log in to your existing USAJOBS 

   o   Follow the directions to register and submit all required documents.

   o   You may review your saved application(s) at  

Your application materials must be received by 11:59 p.m. EDT of the closing date of this announcement date.

It is your responsibility to verify that information entered, uploaded, and sent is received and is accurate.  You may complete the assessment questionnaire more than once, but only your most recent submission will be used.

Fax:   If you are unable to upload your documents using Application Manager, you may fax them to 1-478-757-3144.   DO NOT FAX the same documents that have been uploaded into Application Manager.   If you are unable to submit your application online, you may View Occupational Questionnaire, complete the questionnaire using form 1203-FX, and fax the form to 1-478-757-3144.   The required fax cover sheet must be included and should include the Vacancy Identification Number: ICESES/14-1112277.

You may verify your documents have been processed by logging into   Uploaded documents may take up to one hour to clear virus scan.   Faxed documents may take 2-3 business days to process.



1.   Resume - You must submit a resume, not exceeding two pages, with a font no smaller than 
      10 points.
Please ensure that your resume includes the following specific information:

      o   Vacancy announcement number ICESES/14-1112277
      o   Full name, mailing address, and day and evening telephone numbers
      o   Social Security Number
(first page only)
      o   Educational information, including the name, city, and state of colleges or universities 
           you attended, as well as the type and year of any degree received.
o   Current or former SES or CDP certified status, if applicable.
o   Information about your paid and non-paid work experience related to this position including:
            -   Job Title (include series and grade if Federal job)
            -   Duties and accomplishments
            -   Employer's name and address
            -   Supervisor's name and phone number
            -   Starting and ending dates of employment (month and year)
            -   Salary
            -   Information about honors, awards, and special accomplishments.

     When uploading your resume, select the Supporting Document Type labeled "Resume".

2.   Executive Core Qualifications (ECQs) - Not required for current or former SES members
      and CDP certified applicants.
  This document carries the greatest weight in your selection and  
      is the basis for you final consideration for certification in the Senior Executive Service.  As a 
      competitive applicant, you must submit a narrative statement for each ECQ describing work 
      experiences that reflect proven,demonstrated success in meeting these requirements.  
      narrative for your ECQs must not exceed 10 pages in total.  It is reccommended that each 
      ECQ narrative be no more than two pages.

      The preferred format for your response is the CCAR Model (Challenge/Context/Action/Result). 
      Simply, you should pick 1-2 work experiences per ECQ and write a story using the outline of 
      the CCAR Model.  Your examples should emphasize your level of responsibilities, scope and 
      complexity of programs managed, program accomplishments with results of your actions, policy
      initiatives and level of contacts.  ECQs measure demonstrated performance, education or 
      training alone in a particular ECQ is not qualifying experience.  References to training and 
      education should be limited to those that specifically supplement your executive work experience.

      Applicants preparing ECQs for the first time should expect to spend approximately 40 hours
      writing and refining the narrative responses, so you should plan accordingly to meet the 
      application deadline.

      Tips on writting a good ECQ narrative, guidance on the CCAR Model, and sample approved ECQs
      are available at

      When uploading your ECQs, select the Supporting Document Type labeled "ECQs".

3.   Technical Qualifications (TQs) - Required for all applicants.  Applicants must submit narrative
       responses to each of the qualification listed in the Technical Qualifications section of this vacancy
       announcement.  You must submit a narrative response for each TQ.  Narrative responses must
       be no longer than two pages per TQ
.  This is in addition to the 10 page maximum for the ECQs.

      When uploading your Technical Qualifications, select the Supporting Document Type labeled
      "Technical Qualifications".

4.   Proof of Non-competitive Eligibility.  Current and former SES members and graduates of 
      OPM-approved SES Candidate Development Programs, who wish to be considered as 
      non-competitive eligible, must provide proof of eligibility.  Current and former SES should provide
      a copy of the Standard Form 50, Notification of Personnel Action, for the initial appointment to 
      the SES.  This personnel action is the only action that reflects that you previously competed and
      were certified by an OPM Qualifications Review Board (QRB).  Individuals who were removed from
      the SES or did not complete the SES probationary period are not eligible for a non-competitive 
      appointment.  CDP graduates must provide a copy of the OPM QRB Criterion B Certification.

      When uploading your SF-50, select the Supporting Document Type labeled "SF-50".

      When uploading your QRB Certification, select the Supporting Document Type labeled 
      "QRB Certification".

If you exceed the page limit for your resume, ECQs and TQs or fail to address all of the ECQs or TQs you application will be disqualified.

Do not submit any additional documents.  Unsolicited documents will not be considered.


Martesia S. Lavant
Phone: (202)732-7568
Agency Information:
ICE Executive Resources
800 K Street NW
Room 1000
Washington, DC


Our evaluation will be based on the information you supply.  You should expect that we will verify performance, suitability, and security information from reference checks and take that information into account in making employment offers.

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