About the Agency
NSF has the advantages of a small agency environment that fosters collaboration, creativity and opportunities to contribute to major agency-wide projects. Consistently ranked by its employees as one of the top federal agencies in managing its workforce, NSF maintains a creative, flexible, and collegial atmosphere and is respected in both the public and private sectors for its management best practices and stewardship of federal funds. Join our team at one of the best places to work in the federal government and use your knowledge and imagination to keep NSF at the frontier of discovery!
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This position is located in the Office of the Assistant Director (OAD), Directorate for Education and Human Resources (EHR). The Directorate serves as the focal point for NSF as the lead federal agency providing funding for research and development in science, technology, engineering, and mathematics education. EHR is composed of the Division of Graduate Education, the Division of Research on Learning in Formal and Informal Settings, the Division of Undergraduate Education, and the Division of Human Resource Development. This position is responsible for assessing and evaluating IT requirements and proposed changes to IT hardware, policies, and practices, and making recommendations to EHR/OAD on procurement of EHR hardware and software.
This position coordinates Directorate-wide IT and communications technology activities in support of internal/external conferences, panels, and myriad associated activities this includes improving or implementing the use of emerging technologies for stakeholder interaction, e.g., virtual panels; expanding data analytics capacity; improving the use of technologies for telework; and coordinating the EHR telecommunications infrastructure, e.g., video conferencing and web-based conference systems. Major duties include:
-Analyzes administrative systems and makes recommendations to increase efficiency of business operations.
-Designs, develops, implements, and/or maintains information management systems, including commercial packages, to meet detailed program requirements of the Directorate.
-Installs hardware and software and performs routine maintenance and repairs.
-Troubleshoots a variety of information processing problems and serves as the first line for analyzing and investigating hardware, software and database situations.
- Provides instruction to staff on the proper use of available computer resources including hardware and software.
-Evaluates IT requirements and identifies potential hardware and software solutions, along with related supplies and equipment.
-Serves on groups and committees concerned with the selection, implementation, or operation of computer software or hardware and establishes strong links to NSF divisions and directorates regarding computer related areas.