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This Position Is No Longer Available

Job Title:  Student and Exchange Visitor Program (SEVP) Field Representative
Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  DAL-INV-1109219-DEU-PM

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$47,448.00 to $106,369.00 / Per Year
Tuesday, May 06, 2014 to Friday, May 16, 2014
Full Time - Permanent
15 vacancies in the following location(s):
Phoenix, AZ View Map
San Diego, CA View Map
San Jose, CA View Map
Fort Lauderdale, FL View Map
Indianapolis, IN View Map
More Locations  (11)
United States Citizens


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement is the principal investigative arm of the U.S. Department of Homeland Security (DHS) and the second largest investigative agency in the Federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 47 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

For definitions of terms found in this announcement, please click here

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations: San Jose, CA; San Diego, CA; Salt Lake City, UT; Phoenix, AZ; Tulsa, OK; San Antonio, TX; Jackson, MS; Indianapolis, IN; Louisville, KY; Ft Lauderdale, FL;  Arlington (Crystal City), VA; Raleigh, NC; Cherry Hill, NJ; New York, NY; Boston, MA. 

Relocation Expenses: Relocation expenses will not be paid.

This is a non-bargaining unit position.


  • 25% or Greater
  • Frequent travel required


  • No


  • You must be a U.S. citizen to apply for this position
  • You must successfully pass a background investigation and drug screen
  • Males born after 12/31/59 must certify registration with Selective Service


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As a SEVP Field Representative you will perform the following duties:

This position involves a multi-grade career ladder. The Major duties listed below represent the full performance level of GS-13. At the GS 9-12 grade level, the incumbent performs assignments of a more limited scope and with less independence. The incumbent will progressively acquire the background necessary to perform at the full performance level of GS-13.

  • Responsible for directing, implementing, coordinating and overseeing a major segment of SEVP,i.e., providing technical assistance and direct support to colleges and universities relative to SEVP certification/recertification
  • Promotes and assists schools in obtaining and maintaining data integrity in the Student and Exchange Visitor Information System (SEVIS). Assists colleges and universities through explanation, training and research of issues with respect to SEVIS related policies, rules and regulations
  • Conducts site visits at schools, interview school officials for the purpose of determining direct knowledge of SEVP and SEVIS, records reviews, and provide general assistance to schools with SEVIS/SEVP interaction
  • Meets with external stakeholders and provides complete direction and guidance pertaining to regulations and statutes for F and M visa holders. Trains external stakeholders on myriad issues relating to SEVIS/SEVIS II, as well as training junior Field Representatives.   
  • Represents SEVP at conferences/meetings.


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You qualify at the GS-09 level if you possess one (1) year of specialized experience at the GS-07 or equivalent level performing duties such as:

  • Works at or with schools/institutions which accept non immigrant F and M visa holders to their courses of study and analyzes circumstances regarding the issues and suggests the appropriate course of actions
  • Answers questions for, and review files of approved schools/institutions to determine compliance and to ensure data integrity with guidance from the supervisor and designated analyst 

You qualify at the GS-11 level if you possess one (1) year of specialized experience at the GS-09 or equivalent level performing duties such as:

  • Interface with academic community of the United States and other governmental and non-governmental external stakeholders with regard to the certification and recertification of institutions that accept on immigrant foreign students to their courses of study
  • Analyzes and evaluates major SEVP administrative aspects of substantive, mission-oriented programs and consults with the supervisor in order to develop long-range program plans, objectives, and milestones    

You qualify at the GS-12 level if you possess one (1) year of specialized experience at the GS-11 or equivalent level performing duties such as:

  • Extensive knowledge of a wide range of methods for assessment and improvement of complex SEVP programs, processes and systems
  • Superior interpersonal and administrative skills to organize and coordinate professional efforts to meet complex planning needs and anticipated requirements 
  • Provides written and oral reports with conclusions, alternatives and recommendations on SEVP policies and projects

You qualify at the GS-13 level if you possess one (1) year of specialized experience at the GS-12 or equivalent level performing duties such as:

  • Directs, implements, coordinating and overseeing a major segment of SEVP,i.e., providing technical assistance and direct support to colleges and universities relative to SEVP certification/recertification
  • Provides advice and guidance to resolve, implement and manage SEVP program or policy issues that involve major areas of uncertainty or require clarification
  • Trains external stakeholders and junior SEVP Field Representatives on myriad issues relating to SEVIS/SEVIS II and related regulations and statutes; represents SEVP at conference/meetings  

Quality ranking factor(s) are knowledge, skills or abilities that are highly desired by the hiring manager, though not required. Applicants who possess the quality ranking factor(s) can be rated above those who do not. Relevant quality ranking factor experience must be well documented in your resume.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

Substitution of Education for Experience:

(GS-09 only) You may substitute successful completion of a master's or equivalent graduate degree, 2 full years of progressively higher level graduate education leading to such a degree, or a L.L.B/J.D. degree for the experience required at the GS-9 level.  This education must have been obtained from an accredited college or university.  Check with your school to determine how many credit hours comprise two years of graduate education.  If that information is not available, use 36 semester hours or 54 quarter hours.

(GS-11 only) You may substitute successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M, if related, in an accredited college or university for experience required at the GS-11 level.  This education must demonstrate the skills needed to do the work.  One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study.  If that information cannot be obtained from the school, 54 semester hours or 81 quarter hours should be considered as satisfying the 3 years of full-time study requirement.

Requirements by Closing Date:  Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

Probationary Period:  This is a full-time permanent position (Career/Career-Conditional appointment).  Upon appointment to this position, you may be required to serve a one-year probationary period.

Special Requirements: The nature of the work requires travel on a frequent basis throughout the year. You must hold a valid drivers' license and be able to successfully obtain and hold a Secret Security Clearance. Field Representatives are required to attend training conferences, participate in training seminars and receive specialized training in SEVP/SEVIS laws and regulations.



We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job:

  • Knowledge and ability to utilize analytical tools and methodology to implement applicable laws, policies, and regulations
  • Extensive knowledge of the law, policies, and regulations relative to SEVP and SEVIS database
  • Ability to plan and manage a complex, mobile (travel) schedule with minimum supervision
  • Ability to effectively communicate both orally and in writing
  • Based on your responses, you will be placed in one of the following categories:

    1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
    2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
    3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

    Applicants in the Best Qualified category will be referred to the hiring manager and may be called for an interview.

    Agency Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) eligible: If you have never been a Federal employee, you are not eligible to apply under CTAP/ICTAP. This program offers displaced Federal employees priority for jobs within the agency from which they have separated or are separating. For more information, please see:

    To be considered well qualified under ICTAP/CTAP you MUST be placed in the Well Qualified Category for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position (is or is not) considered scientific/professional. For more information regarding veterans' preference, please see:


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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select "benefits".


Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

This position requires extensive travel. If selected, you will be required to possess a valid State driver's license at all times while employed by DHS ICE in order to perform the duties of the position.


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To apply for this position, you need to submit a complete initial Application which includes:

  1. Your Resume
  2. A complete Occupational Questionnaire
  3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Friday, May 16, 2014.

Please note: If materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide an email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 1109219. Fax your documents to 1-478-757-3144.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
  2. Print the 1203FX form to provide your response to the occupational questionnaire, and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  1. Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, and employer's name, daytime telephone number and address, starting and ending dates with month and year, hours worked per week, and indicate if we may contact your current supervisor)
  2. Your responses to the occupational questionnaire
  3. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable).  Prior to appointment, an official college transcript may be required.  This education must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.  Those with foreign education, click this link.
  4. Are you a veteran?  Submit Member Copy 4 of your DD214 (Certificate of Release of Discharge from Active Duty) or Statement of Service.  Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form.
  5. Are you claiming special priority selection rights under the Agency Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP)? Submit:
    • a copy of your agency notice
    • a copy of your most recent performance rating, and
    • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location


Patricia Medina
Phone: (214)905-5217
Agency Information:
ICE Dallas Service Center
7701 N Stemmons Freeway
6th Floor
Dallas, TX


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJOBS and Application Manager accounts throughout the process. We expect to make a selection within 60 days of the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation.

Additional Duty Location Info

15 vacancies in the following locations:
Phoenix, AZ View Map
San Diego, CA View Map
San Jose, CA View Map
Fort Lauderdale, FL View Map
Indianapolis, IN View Map
Louisville, KY View Map
Boston, MA View Map
Jackson, MS View Map
Jackson, MS View Map
Raleigh, NC View Map
Cherry Hill, NJ View Map
New York, NY View Map
Tulsa, OK View Map
San Antonio, TX View Map
Salt Lake City, UT View Map
Arlington, VA View Map

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