This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Management and Program Analyst

Department:Department Of Transportation

Agency:Federal Aviation Administration

Job Announcement Number:AWA-AIR-14-0104AT-35145

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$62,731.00 to $97,233.00 / Per Year
Salary above includes 24.22 percent locality pay for the Washington, DC Metro Area.


Monday, April 28, 2014 to Tuesday, May 13, 2014




Full Time - Permanent


1 vacancy in the following location:
Washington DC, DC View Map


U.S. Citizens


Q - Nonsensitive




About the Agency

Business Component: Associate Administrator for Aviation Safety, Aircraft Certification Service, Planning and Program Management Division, Planning and Financial Management Branch, AIR-530

No Permanent Change of Station (PCS) payments are authorized.


  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Supporting documentation for veterans preference is required. See details


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As part of the Aircraft Certification Service (AIR) Planning and Program Management Division team, works independently, and assists staff and management in translating guidance into practical and programmatic activities, and advances best practices in performance and program management. Also makes presentations and facilitates planning and meetings to establish organizational performance goals, strategies and performance metrics. Works with staff across program offices to develop, coordinate, monitor and report program goals, activities and performance targets along with related reports. Works with AIR offices and Aviation Safety (AVS) and staff to improve analysis and presentations, and assists facilitation of various AIR programmatic and executive meetings. Incumbents will provide support to one or more of the following AIR programmatic functions:

Planning: Assists the AIR National Planner in establishing, maintaining, and improving results-oriented corporate integrated planning process. Supports integration of budget, planning & performance reporting & linking executive performance to agency strategic goals. Assists in developing performance measures, strengthening the link between performance and accountability, and extending access to performance information to employees and the public. Also serves as AIR back up for the executive dashboard.

Quality Management Systems (QMS): Provides guidance and advice on the drafting, modifying and implementing AIR-500 QMS processes and work instructions. Serves as AIR-500's primary liaison for all QMS activities between AIR-500 and the rest of AVS, ensuring QMS activities comply with AVS and AIR policy and guidance. Performs reviews, evaluations, and analysis of AIR processes and provides Division/Directorate management with expert recommendations for improvement. Prepares fully coordinated briefing papers and reports on related activities. Serves as AIR's point of contact for outside evaluations of AIR programs performed by the Office of Inspector General, General Accounting Office, Department of Transportation, AVS, or Office of Personnel Management.

Continuity of Operational Preparedness (COOP): Serves as the manager of AIR's national COOP program, including supporting AIR senior management during COOP activities at the COOP remote location. Ensures all on-site AIR files are current and complete. This requires a knowledge of, and access to, the remote location which necessitates a secret clearance. Coordinates with the COOP Focal Points throughout AIR to ensure all COOP plans and emergency phone rosters are current. Coordinates with AVS and Office of National Security Programs and Incident Response (AEO) on agency and government-wide COOP and emergency plan testing. Provides AIR responses to AVS and FAA level requests for information regarding AIR's emergency planning.

Change Management: Assists project teams in planning, conducting, and implementing solutions to organizational initiatives. Supports program and project management within the context of leading change. Provides methods and best practices based on organizational lessons learned on managing a project lifecycle. Creates a foundation for building shared understanding, teamwork, leadership, and efficient business practices essential to successful program and project management and execution. Analyzes and corrects problems to leverage any opportunity for organizational improvement. Applies these principles and practices to enable team members and stakeholders to develop and implement processes efficiently and effectively.


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To qulify for the FV-H level, all applicants must demonstrate one-year (52 weeks) of SPECIALIZED experience equivalent to the next lower grade (FG/GS-11) or band level (FV-G) in the federal service. SPECIALIZED experience is experience which is in or directly related to the line of work of the position to be filled and has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position. To be creditable, specialized experience must be at least equivalent to the next lower grade or band level in the normal line of progression for the occupation in the organization. An example of specialized experience is: Experience and skill in business planning, program management, data analytics, and the application of performance measurement methodologies to support program and performance reporting and evaluation, including identifying or assisting others to identify appropriate performance measures, objectives and outcomes.
Evaluation Criteria

Knowledge, Skills and Abilities (KSA)
1. Ability to explain, advocate and negotiate with individuals and groups internally and externally to resolve complex problems and arrive at a common understanding of issues.
2. Ability to work independently in a team-oriented environment, while fully engaging with team members to support the efforts and initiatives of the work team.
3. Ability to prepare clear and concise written documents that compel others to take a course of action, instruct others in carrying out activities, or explain the purpose, goals, and objectives of a policy or regulations.
4. Skill in IT applications savvy to conduct data analytics, prepare briefings and presentations, and support program management, using the following software applications: MS Word, Excel, and Visio.
5. Skill in exercising judgment and tact when dealing with high-level management officials, executives, or other high-level personnel in connection with mission-related programs.

IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA) answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate. Answers may be adjusted by a Human Resource Specialist as appropriate.

We are not accepting applications from noncitizens.


Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated.

To preview the application questionnaire, click the following link: View Application Questionnaire


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You can review our benefits at:


We may use this vacancy to fill other similar vacant positions.
Travel may be required.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all external announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response for each KSA. In lieu of providing a narrative response for each KSA, your work history should include examples of related experience that describes how you meet the answer you chose for each KSA. Your experience examples should be specific and clearly reflect your highest level of ability. Your experience examples may be subject to verification.
2. This position is also being announced under Vacancy Announcement No. AWA-AIR-14-0104AT-35144 under Current/Former Federal Employees and EVHO. Please review both vacancy announcements to determine if you are eligible to apply.
3. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: (only use when area of consideration is CFF/EVHO and US Citizens)

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA, Citizenship


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You must apply online to receive consideration. Your application must have a status of "Submitted" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Submitted" each time a referral list is created in order to receive consideration for positions associated with register.


We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

  • Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

    You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

    • SF-15  : Application for 10-Point Veteran Preference


- Resume

-DD-214, SF-15, and Veteran's letter showing point preference and disability percentage.

- Supporting documentation must be uploaded to your online application or faxed to 202-267-4421 on or before the closing date of this announcement. You must reference the vacancy announcement number on the cover letter of your faxed documents.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.


Customer Service
Phone: (202) 267-8012
Fax: (202) 267-4421
Agency Information:
Federal Aviation Administration
HQ Human Resources Services Division, AHF-100
800 Independence Ave., SW
Room 523
Washington, DC
Fax: (202) 267-4421


Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.

Important - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.

FAA is an Equal Opportunity Employer

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

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