About the Agency
The Employment and Training Administration (ETA) fosters and promotes the welfare of job seekers, wage earners, and retirees of the United States. In carrying out this mission, the Agency administers a variety of Federal labor laws. Such administration requires a wide array of personnel that are experts in coordinating congressional and intergovernmental media and public relations activities which help to earn public support and increase knowledge of DOL’s missions, functions, programs and services. The Office of Information Systems and Technology (OIST) provides these services.
This position serves as Division Chief of the Division of Technology Operations. The incumbent is the technical authority and project manager and is responsible for the Division’s technical planning, management of network systems and for assisting in ETA-wide IT policy and planning.
The incumbent performs the full range of supervisory responsibilities, including but not limited to the following: Assigns and reviews work of subordinates, approves promotions, reassignments and other personnel actions, develops position descriptions.
The incumbent serves as a principal advisor to the Director, OIST on IT operations program issues and as ETA-wide technical authority for accomplishing technical, analytical and advisory functions pertinent to the development of ETA-wide policies, plans and processes and ensures the IT program is in compliance with higher authority policies and guidelines.
Exercises leadership and direction in the planning and development of policies, strategies and processes to effectively provide superior IT services to the ETA community. Manages ETA’s broad IT programs and activities including the evaluation of new technologies, establishment of new standards and provides a range of support services, such as requirements analysis, acquisition, database management systems, installation, Help Desk technical assistance, application/network support, and training.
Establishes requirements for and administers the IT strategic planning process for the assigned program area. Develops and updates long and short term IT goals and objectives. Analyzes and evaluates operational problems and formulates resolutions.
Plans and recommends hardware and software configurations and upgrades. Serves as agency liaison and coordinator with senior program managers and key officials of the ETA and DOL, negotiating on IT resources and resolving conflicts in program demands. Develops resource implementation plans to accomplish division goals.
Provides ETA-wide staff direction and operational coordination for configuration management plans for complex local-area networks (LANs) and wide-area networks (WANs). Upgrades for network switches and routers. Networks maps for establishing and maintaining ETA’s network architecture infrastructure, protocols, connectivity between remote sites and gateways for Internet, intranet/extranet that support the ETA’s business requirements.