Job Overview


About the Agency

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve.  DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Special Employment Consideration: DOL encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

Also, DOL provides reasonable accommodations to applicants with disabilities - the decision would be on a case-by-case basis.  Click here for more information.

This position is located in the Department of Labor, Veterans Employment and Training Service, Bismarck, ND.

This position has promotion potential to GS-07.  Promotion Potential:  There is no obligation to provide future promotions to you if you are selected.  Future promotions are dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and supervisory approval. This position is inside the bargaining unit. Relocation fee not authorized  


The incumbent’s primary duties involve performance of specialized program support work in one or more program areas.  Specialized program support assignments are related to (1) monitoring veterans’ services provided by American Job Centers (AJC) and those supported by DOL grants; (2) to assist with the administrative process of USERRA complaints; and (3) coordinating the scheduling of the DOL Employment Workshops.  In addition, the incumbent will perform a variety of administrative support duties such as office automation, general clerical support duties, preparation of the Annual Travel Plan document, monitoring of related activity, and development of related status reports and identification of areas of shortfalls.  Develops and prepares program data for on-site reviews.  Replies to incoming correspondence dealing with either technical or administrative matters and performs other administrative and clerical duties as assigned. Will effectively use computer software products and related office equipment to efficiently complete administrative support work and to prepare a variety of documents and reports.  The incumbent will participate in performing portions of on-site evaluations for American Job Centers, (AJC) according to VETS operational procedures. The incumbent will obtain activity reports and information from the State Workforce Agency (SWA) and the American Job Center (AJC) as directed. Will review past state or federal evaluation reports and the goals contained in State Plan of Service and Veterans Performance Standards, and information about the American Job Center (AJC) organization and staff assignment. In a developmental capacity, the incumbent will conduct preliminary analysis to identify areas that require specific attention or clarification. As directed, will contact the  American Job Center (AJC) and schedule appropriate appointments. Will assist in on-site American Job Center (AJC) evaluations. Will participate in conducting entrance interviews, gathering and analyzing additional information related to the American Job Center (AJC) performance and providing preliminary findings in exit interview. Will participate in or conduct portions of the examination of samples of Veterans applications and job orders, interviewing Veterans' service staff, and reviewing pertinent office records such as travel and time distribution reports and performance standards of LVERs and DVOP staff to assess service to Veterans. In a developmental capacity, writes draft reports based on findings and develops recommendations for improved operations based on analysis of information. Tentatively identifies any area needing corrective actions. In a developmental capacity, will provide information to veterans regarding basic provisions of USERRA and procedures for complaints. In a developmental capacity will receive less difficult complaints, develop information to ascertain if complainant is covered due to military service and determine issues. Will make appropriate referrals where issues are not covered by USERRA. In a developmental capacity conducts preliminary investigation of cases involving clearly discernible and routine or frequently encountered issues (i.e., cases where employer requires that reservist use annual vacation to perform military reserve training, or cases where employer dismissal of reservist occurs immediately after return from reserve training, and is based on excessive absence from work). Refers unusual problems or complex issues to Investigator. Will assist in planning and coordinating the Transition Assistance Program (TAP) presentations, which consist of information designed to help returning military services personnel to make good decisions in moving from military service to civilian life. Will coordinate as appropriate with presenters and appropriate officials of state and Federal agency representatives. May present standard modules or portions of established presentations in various program areas as required. The incumbent reports to the State Director.

Travel Required

  • Occasional Travel
  • 10%

Relocation Authorized

  • No