Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.
Everyday our Immigration Services Assistant (OA), support the Adjudication Services Process by assisting Immigration Services Officers, providing security checks in accordance with DHS/USCIS laws and policies, research, collect, correlate and analyze data to insure the integrity of information and prepare reports, provide direct serve to customers and their representatives, and managing files, databases and correspondence.
This position of IMMIGRATION SERVICES ASSISTANT (OA) starts at a salary of $31,628.00(GS-05 step 1), to $45,828.00 (GS-06 step 10) with the promotion potential to $50,932 (GS-07 step 10). Apply for this exciting opportunity to become a member of the Field Operations
Directorate, Office of Field Operations, District 25, Las Vegas, NV Field
Office within DHS US Citizenship and Immigration Services.
For definitions of terms found in this announcement, please click here
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Note: USCIS may fill one or more positions using this vacancy.
The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.
As an Immigration Services Assistant (OA), you will support the Adjudication Services Process by assisting Immigration Services Officers, providing security checks in accordance with DHS/USCIS laws and policies, research, collect, correlate and analyze data to insure the integrity of information and prepare reports, provide direct serve to customers and their representatives, and managing files, databases and correspondence. Other duties may include:
Prescreen various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation and schedule applicant appointments for interviews and citizenship ceremonies, communicating directly with applicant and their representatives
Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
Produce highly sensitive and secure documents and certificates of naturalization.
Identify incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process.
Edit and create office documents and correspondence using office automation software, i.e. graphics, database, spreadsheet and word processing and manage individual case files, account for the movement of files to other locations, conduct audits of files and act as a records liaison with other agencies.