This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Apprenticeship and Training Representative

Department:Department Of Labor

Agency:Employment and Training Administration

Job Announcement Number:DE-14-DAL-OA-0055

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$82,642.00 to $107,434.00 / Per Year


Friday, April 04, 2014 to Thursday, April 17, 2014




Full-Time - Permanent




1 vacancy in the following location:
Little Rock, AR View Map


U.S. Citizens; ICTAP eligibles in the local commuting area. This position is also being advertised as job #MS-12-DAL-OA-140 for status applicants; apply to BOTH status & non-status jobs to be considered for each.


Q - Nonsensitive




About the Agency

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve.  DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Special Employment Consideration: DOL encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

Also, DOL provides reasonable accommodations to applicants with disabilities - the decision would be on a case-by-case basis.  Click here for more information.

This position is located in the Department of Labor, Employment and Training Administration, Little Rock, AR. This position is at the full performance level. This position is outside the bargaining unit. Relocation costs will not be paid.  


  • Occasional Travel
  • 25%


  • No


  • U.S. Citizenship.
  • Must be at least 16 years of age.
  • Appointment to this position may require a background investigation.
  • Supervisory probationary period required if requirement has not been met.


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Serve as State Director for Office of Apprenticeship for the State of Little Rock, AR, carrying overall program responsibility for the national apprenticeship and other industrial training program activities for an entire State; encourage employers, organized labor and their representatives, and apprenticeship program sponsors to actively participate in the workforce investment system; and provide technical assistance. Exercise authority to act on and settle program problems arising within the State. Coordinate overall program plans and objectives on a statewide basis and establish and maintain working relationships at the State level. Serve as an agency expert. Plan, coordinate, and implement an outreach program designed to encourage employers, organized labor and their representatives, and apprenticeship program sponsors to actively participate in the workforce investment system. Establish formal channels of communication between the Agency and labor and management groups. Provide leadership in formulating methods for getting results through cooperative efforts, including outreach to all program constituents and customers. Facilitate the development of materials and conduct a program of public awareness to secure the adoption of training in skilled occupations and related training policies and practices used by employers, unions, and other organizations.


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SELECTIVE PLACEMENT FACTOR: This position serves as an expert in the field of registered apprenticeship programs in the State. Therefore, the successful candidate must demonstrate experience in developing, administering, and/or operating the full-range of a registered apprenticeship program. The incumbent must demonstrate experience which required a knowledge and application of 29 CFR Part 29, Labor Standards for the Registration of Apprenticeship Programs. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal service. Specialized Experience: Experience in the development or administration of apprenticeship programs involving the systematic development of worker skills on the job. This experience must have demonstrated: - Demonstrated knowledge of the regulations governing registered apprenticeship programs. - Knowledge of the functions, purposes, and practices of apprenticeship; and understanding of the knowledge, skills, and techniques involved in the practice of apprenticeable trades; - Knowledge of the practices, operations, and content of occupations in one or more fields; - Knowledge of training methods and related worker utilization practices for the improvement and better use of workers' skills; and the ability to apply this knowledge in identifying work force and training problems, analyzing such problems, and advising on their solution; - Understanding of industrial relations problems and practices and of the traditions and attitudes of labor and management in relation to programs involving apprenticeship; and - Ability to deal effectively with management, labor, and other appropriate officials on training matters. Examples of qualifying specialized experience include: Working member of a functioning joint apprenticeship committee; Employer training official or officer of a union or trade association whose duties included the development or administration of an apprenticeship program; Coordinator or director of a training program for apprenticeable occupations.

There is no substitution of education for the required specialized experience.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses. Categories (examples below)
Category A -Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity. Category B -Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position. Category C- Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) -All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills: Shows understanding, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others. Is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Oral Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information Makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job. The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.) INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified". Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.


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The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.
STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the How To Submit Supplemental Documentation instructions.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. The following documents are required from all applicants:

- Most Recent SF-50 that indicates current grade, step, and competitive status - All status candidates or reinstatement eligibles must submit.

- Most recent performance appraisal dated within 18 months (or reason explaining why one cannot be provided) or you may not be considered for this job.

Submit the following documents if applicable to you:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.

- DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing type of discharge

- Special/Non-Competitive Appointing Authority Documents - Two specific appointments are noted below:

    a) Applicants with disabilities who wish to claim eligibility under Schedule A of the excepted service (persons with severe disabilities) must submit the following documentation from a licensed medical professional or other authorized entity:
(1) proof of disability; and
(2) certification of job readiness.

For more details, go to:

    b) Noncompetitive Appointment of Certain Military Spouses

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

- Peace Corps Document - Certification of satisfactory service from the Director of Peace Corps to receive consideration.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


HR Specialist
Phone: 972-850-4449
Fax: 000-000-0000
TDD: 800-735-2989
Agency Information:
Labor, Employment and Training Administration
A. Maceo Smith Bldg
525 Griffin Street
Rm. 738
Dallas, TX
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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