To qualify for the GS-12, applicants must possess one year (52 weeks) of specialized experience equivalent to the GS-11 level in the Federal Service. Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.
Examples of qualifying specialized experience include:
- Researching, reviewing and interpreting organizational or agency, regulations, and procedures relative to a specific program.
- Providing recommendations to senior level supervisors in a wide variety of functions associated with the planning, direction and management of agency programs compliance, and administrative duties.
- Assisting in the development, coordination and implementation of a comprehensive program administrative support to include; program performance, effectiveness, quality assurance, and accountability.
- Work processing Freedom of Information Act request, in accordance with 5 USC 552, as well as records management, and customer service functions, to include helpdesk/call-center customer service functions.
There is no substitution of education for experience for this position.
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information).
HOW YOU WILL BE EVALUATED:
Problem Solving: Identifies problems; determines accuracy and relevance of information, and to make recommendations.
Technical Competence: Uses knowledge acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Organizational Awareness: Knows the organization's mission and functions, and how the social, political, and technological systems work and operates effectively within them.
Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions.
Written Communication: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and well-organized manner.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information .
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives.
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity.
Manage and Organize Information: Knows the organization’s mission and functions, and how the social, political, and technological systems work and operates effectively within them.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.