This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Analyst

Department:Department Of Labor

Agency:Employment and Training Administration

Job Announcement Number:DE-14-DAL-ETA-0036

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$72,620.00 to $94,404.00 / Per Year


Wednesday, March 19, 2014 to Tuesday, April 01, 2014




Full-time - Term - Not to exceed 13 months.




FEW vacancies - Atlanta, GA View Map


U.S. Citizens; ICTAP eligibles in the local commuting area.


Q - Nonsensitive




About the Agency

This is a TERM position not to exceed 13 months.  Appointments may be in one year increments up to 4 years. Click Term employees for more information.

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve.  DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

This position is located in the Department of Labor, Employment and Training Administration (ETA), Office of Foreign Labor Certification (OFLC), Atlanta National Processing Center (ANPC), Atlanta, GA.  

Atlanta, GA.  

- This position is inside the bargaining unit.  
- Relocation costs will not be paid.  


  • No


  • U.S. Citizenship.
  • Requires a probationary period if the requirement has not been met.
  • Appointment to this position may require a background investigation.
  • Must be at least 18 years of age.


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This position is located in the Department of Labor (DOL), Employment and Training Administration (ETA), Office of Foreign Labor Certification (OFLC), Atlanta National Processing Center (ANPC).  The OFLC provides national leadership and policy guidance to carry out the responsibilities of the Secretary of Labor under the Immigration and Nationality Act (INA), as amended, concerning foreign nationals seeking admission to the United States to work.  The OFLC processes employer-filed labor certification applications through two (2) National Processing Centers and one Prevailing Wage Center.  OFLC has primary responsibility for reviewing and processing employer requests for DOL certification to temporarily or permanently hire foreign workers to fill jobs essential to the U.S. economy when there are not sufficient American workers able, willing, qualified, and available to perform the job.

Conducts detailed analyses of complex functions and work processes of broad administrative or technical programs and makes recommendations  for improvement in the effectiveness and efficiency of work operations. 

Reviews, analyzes, and resolves complex and controversial issues which arise from the processing of foreign labor certification applications in the Office of Foreign Labor Certification (OFLC.)   Prepares letters or other correspondence related to foreign labor certification applications. 


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To qualify for the GS-12, applicants must possess one year (52 weeks) of specialized experience equivalent to the GS-11 level in the Federal Service. Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.
Examples of qualifying specialized experience include: 

  • Researching, reviewing and interpreting organizational or agency, regulations, and procedures relative to a specific program. 
  • Providing recommendations to senior level supervisors in a wide variety of functions associated with the planning, direction and management of agency programs compliance, and administrative duties.
  • Assisting in the development, coordination and implementation of a comprehensive program administrative support to include; program performance, effectiveness, quality assurance, and accountability. 
  • Work processing Freedom of Information Act request, in accordance with 5 USC 552, as well as records management, and customer service functions, to include helpdesk/call-center customer service functions.

There is no substitution of education for experience for this position.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information).


Problem Solving: Identifies problems; determines accuracy and relevance of information, and to make recommendations.

Technical Competence: Uses knowledge acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Organizational Awareness: Knows the organization's mission and functions, and how the social, political, and technological systems work and operates effectively within them.

Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions. 

Written Communication: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and well-organized manner.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information .

Problem Solving:  Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives. 

Self-Management:  Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner.

Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity.

Manage and Organize Information:  Knows the organization’s mission and functions, and how the social, political, and technological systems work and operates effectively within them.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.


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The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.



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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document .  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 30 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.  For each employment period, include start/end month & year and note full-time, part-time or hours.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document.  You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.  Also, do not upload password protected documents.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty).  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents – Only required if requesting priority consideration under CTAP or ICTAP eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Michelle Thompson
Phone: 972-850-4435
Fax: 000-000-0000
TDD: 800-347-8029
Agency Information:
Labor, Employment and Training Administration
Sam Nunn Center
61 Forsyth Street SW
Rm 6B50
Atlanta, GA
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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