All qualification requirements must be met by the closing date of the announcment. If you are using experience to qualify, you must have:
For the GS-5: 52 weeks of full-time work experience performing all or most of the following tasks: (1) Applying and interpret laws, rules, regulations, and written guidelines; (2) Communicate orally in order to provide information, assistance, or instructions to members of the general public or their representatives; (3) Perform administrative and clerical processes using a computer to reconcile discrepancies, associate documents with related files/records, etc.; and (4) Writing correspondence in response to technical inquiries and drafting a variety of other written products or Education course work equivalent to a baccalaureate program.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
Former Federal employees eligible under CTAP, ICTAP or VEOA.
Qualification requirements must be met by the closing data of this announcement.
Substitution of Education
If you are qualifying for this position based on completed education at an accredited U.S. university, or other educational institution, you must provide a copy of your transcripts or other proof of education. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsiblity to acquire U.S. certification and provide it at the time of application. For a list of credential evaluation services, log on to: Credential Evaluation Services
FOR GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 semester or 90 quarter hours) is creditable toward meeting the miniumum qualification requirements.
COMBINING EDUCATION AND EXPERIENCE:
EXPERIENCE AND EDUCATION AS DESCRIBED ABOVE MAY BE COMBINED TO MEET THE MINIMUM QUALIFICATION REQUIREMENTS.
Note: Experience and education should be computed as percentages of the overall requirements and must equal to 100 percent when combined.
For more information on substituting education for experience, visit https://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp
SELECTIVE PLACEMENT FACTOR: MEET AND DEAL PANEL INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Candidates must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the Meet and Deal panel interview, you will not qualify for the job.
HOW YOU WILL BE EVALUATED:
Your application will be evaluated under the Category Rating method, based on your responses to the occupational questions in this document, which is designed to capture the desired competencies for this position. These competencies include: (1) Ability to communicate orally; (2) Ability to interpret and apply laws, regulations and operating procedures; (3) Ability to use the computer and web-based applications; (4) Ability to use reasoning to analyze issues in order to make decisions and resolve problems; and (5) Ability to organize, prioritize, and process a large volume of work within established deadlines. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1- Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2- Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3- Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Candidates eligible for Veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
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