Job Title:Contact Representative (Service Representative) (Recent Graduates)
Agency:Social Security Administration
Job Announcement Number:SK1066859RC-RG
The contents of the announcement can still be viewed.
|$31,628.00 to $45,828.00 / Per Year|
|Thursday, March 13, 2014 to Monday, March 17, 2014|
SERIES & GRADE:
|Full Time - Recent Graduates|
|4 vacancies in the following location(s):|
Davenport, IA View Map
Independence, MO View Map
Kansas City, MO View Map
Saint Joseph, MO View Map
WHO MAY APPLY:
|United States Citizens|
Do you have a desire to:
SSA Recent Graduates Program Eligibility Requirements
The SSA Recent Graduates Program (Program) provides Recent Graduates with entry-level developmental experience and is designed to lead to a career in the Federal government. To be eligible for the Program, applicants must have completed all requirements of an academic course of study leading to a qualifying associates, bachelor's, master's, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the 2 years preceding the closing date of this announcement. Preference-eligible veterans who, due to military service obligations, were precluded from applying to the Program during any portion of the 2-year eligibility period are entitled to a full 2-year period of eligibility upon release or discharge from active duty. In no event, however, may the eligibility period extend beyond 6 years from the date on which the preference eligible veteran completed the requirements of an academic course of study. Exception: Individuals who completed their academic requirements between December 27, 2010 and July 10, 2012 are eligible for the Recent Graduates Program until July 10, 2014.
Please refer to the Qualifications section for information on the experience and/or education required for the position.
Once selected for the Service Representative position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. As the first point of contact, you are responsible for speaking with beneficiaries or inquirers in person or by telephone to provide information on SSA laws, rules and regulations. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using state-of-the-art computer technology to access and update information about claims.
This position is available in multiple locations. You will be able to select your location preference in the application process.
Note: This position is being filled on a full-time basis. This is a 2-year developmental program. After successful completion of the program, you may be noncompetitively converted to a term (not to exceed 1-4 years) or permanent appointment.
Additional selections may be made within six months from the closing date of this announcement.
- Not Required
- U.S. Citizenship Required
- Selective Service Registration required for male applicants, unless exempt
- Security and/or Background Investigation Required
- Must have a qualifying degree or certificate
- Selectees are required to serve a trial period
- Relocation expenses will not be paid
- Must pass Meet-and-Deal panel interview