Job Title:Medical Support Assistant (Office Automation)
Department:Department of the Army
Agency:U.S. Army Medical Command
Job Announcement Number:SCDW148809321065722
This position is closed and no longer accepting online applications through USAJOBS.
The contents of the announcement can still be viewed.
/ Per Year|
|Wednesday, March 19, 2014 to
Tuesday, March 25, 2014|
SERIES & GRADE:
|Full Time -
|1 vacancy in the following location:|
Hunter AFB, GA View Map
WHO MAY APPLY:
|Current Army employees with competitive status, Department of Defense (DoD) Transfer, Veterans Employment Opportunity Act (VEOA) eligibles, Interagency Career Transition Assistance Plan (ICTAP) eligibles, Executive Order (E.O.) 13473, Executive Order (E.O.) 12721, NAF Interchange, Priority Placement Program, Program S (Military Spouse) Registrants Referred through the Automated Stopper and Referral System (ASARS) for this position|
Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
About the Position:
Fort Stewart/Hunter AAF is a southern living station of choice with great climate, easy commuting, no parking fees, good schools, and many surrounding historic sites. Fort Stewart is located next to Hinesville and is about 45 miles from Savannah, Georgia/Hunter AAF is located next to Savannah. Fort Stewart is within 1 ½ hours of three beaches Tybee Island, St. Simons Island, and Jekyll Island.
Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
DUTIES:Back to top
Coordinates schedules to maximize efficiency and effectiveness of dental providers and augment access to patient appointments. Monitors and tracks patient cancellations and clinic cancellations (slots and patients) to ensure accessibility of appointments and proper utilization in accordance with established guidelines. Monitors DCPS daily schedules to ensure that all available appointments are utilized. Keeps manual file on profiles, templates, and schedules for DCPs in assigned clinics. Prepares statistical reports on schedule changes, cancellations, or other data requested by supervisor. Receives patient and verifies appointment. Schedules and routes patients for service as required. Records information related to dental history of patient; when required, routes patient for medical tests and services. Appoints patients for dental care based on documented patient needs in the dental record and instructions from the professional staff. Maintains patient records, assembling and filing x-rays and laboratory reports. Files, retrieves, and orders treatment records from records room.
QUALIFICATIONS REQUIRED:Back to top
In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: experience that involves coodinating, preparing and monitoring dental readiness for providers, Soldiers, and their chain of command. Books, cancels, and modifies dental appointments, and initiates registration, wait lists, and end-of-day processing. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-04 or equivalent.
This position requires a qualified typist. You must be able to type 40 words per minute.
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:
- Skill in appointment management
- Skill in computer operations
- Ability to provide clinical support
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-04 grade or equivalent.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below:
- 4 years of education above high school in a field related to this position.
Other Requirements: Click here for expanded definitions.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- One year trial/probationary period may be required.
- Direct Deposit of Pay is Required.
HOW YOU WILL BE EVALUATED:
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. See Interagency Career Transition Assistance Program (ICTAP) for more information. Additional information about the program is on OPM's Career Transition Resources website.