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This Position Is No Longer Available

Job Title:  Administrative Support Assistant (OA) GS-0303-05
Department:  Department Of The Interior
Agency:  National Park Service
Job Announcement Number:  MWW-DE-14-059 (1067871)

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$15.15 to $15.15 / Per Hour
Friday, March 14, 2014 to Friday, March 28, 2014
Full Time - Temporary NTE 1039 Hours
1 vacancy in the following location:
International Falls, MN View Map
United States Citizens
Not Applicable


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information visit:  

This is a seasonal full time position not to exceed 1039 Hours, duty stationed at Voyageurs National Park, International Falls, Minnesota.

Area Information: Voyageurs National Park is a 218,000-acre water-based park established to protect the geology, scenery and historic voyageur waterway system along the United States/Canadian border.  The park is located near International Falls, Minnesota (population approximately 6,000) and Kabetogama, Ash River, and Crane Lake, Minnesota. The park is adjacent to the Boundary Waters Canoe Area Wilderness.  Daily mean temperatures average a comfortable 70 degrees with low humidity in the summer.  Fishing, boating, and other outdoor activities are the dominant recreational activities. One two-year college, schools (K-12), a hospital and medical facilities, churches, movie theater, and shopping are located in the community of International Falls.

Preview the complete job announcement to assure you have submitted all requested documentation.  Failure to submit ALL application materials may result in a low or ineligible rating.

This announcement is being advertised under delegated examining procedures and is open to all US Citizens. 

Number of Vacancies: One position will be filled from this job opportunity announcement.


  • Not Required


  • No


  • US citizenship required
  • Appt contingent upon background investigation with favorable adjudication
  • Must be able to type 40wpm.
  • Must possess a valid state driver's license


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Provides administrative support to the Administrative Officer and park Superintendent. Maintains staff schedule for members of park management team. Duties also include answering and transferring phone calls, greeting and providing  general information to visitors. Receives and distributes incoming mail, and prepares outgoing mail for delivery. Maintains central filing systems.

Prepares various documents and correspondence using a variety of software programs. Completes basic data entry to reflect office expenses. Work is primarily performed in an office setting.


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All qualifications must be met by the closing date of this announcement Friday, March 28, 2014.  Qualifying experience may be obtained in the private or public sectors.  Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions.  It is available for review on OPM's website at To qualify for this position, you must possess the basic qualifying specialized experience and/or education listed below as well as required selective factors as described in the occupational/assessment questionnaire.

Applicants must meet the following basic qualifications:

Specialized Experience: One full year of specialized experience (equivalent to the GS-4 grade level in the Federal service) Specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples of specialized experience include performing a variety of support duties such as administrative functions, utilizing a variety of office automation software programs, communicating effectively both orally and in writing, reviewing a variety of work for conformance with established procedures, working experience in an office environment such as a Human Resource (HR)/Personnel office, assisting employees by providing information/forms and by answering their questions, composing and editing letters and other correspondence, and entering data into an automated system, including protecting sensitive data in compliance with privacy laws

OR Education: Successfully completed four full years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

OR a combination: An equivalent combination of education and experience are also qualifying.  Completion of a percentage of the specialized experience and education listed above and when combined totals 100%.

*If using education to qualify you must submit a copy of your college transcripts.**   Education cannot be credited without copies of transcripts. (If selected you will be required to submit original transcripts).

SELECTIVE FACTOR: In addition to above basic qualifications, applicant: Must be able to type 40 words per minute. Words per minute are based on a 5 minute sample with three or fewer errors.  Applicant must self-certify in resume, and/or provide documentation (typing test).

*Your application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment and is authorized under Title 5, USC, Section 3302 and 3361.


PHYSICAL DEMANDS: Work requires sitting at a desk, standing, bending, reaching, walking and lifting.

WORK ENVIRONMENT: Work is performed primarily in an office setting but may be performed out in the field.

WHO MAY APPLY:  This position is open to all qualified US citizens.


Applicants will be rated according to responses to the occupational questionnaire. A review of the resume and other supporting documentation of the highest scoring applicants will be conducted and compared against the responses to the occupational questionnaire. The score, based on responses to the questionnaire, is a measure of the degree to which an applicant's background matches the knowledge, skills, and abilities required for the position. If, after reviewing your resume and or supporting documentation, a determination is made that qualifications and/or experience have been inflated, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.

Category based rating will be used for this vacancy. 

Category rating combines the applicant's total qualifying experience and education/training into a single category.  If you meet the basic qualification requirements, your responses to the Occupational Questionnaire will be used to determine the quality of your experience, education, training etc.  for placement in one of the following categories, 1) Best Qualified = 95 or above, 2) Well Qualified = 85 to 94, 3) and Minimally Qualified = below 85.  This evaluation determines which candidates will be referred to the selecting official for final consideration.

Best Qualified, applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position. 

Well Qualified, applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job. 

Minimally Qualified, applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.

Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, your score will be adjusted and/or you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

VETERANS PREFERENCE: Veteran's preference applies to category rating.  Within each quality category, veteran's preference eligible are listed first, including CP, CPS, XP, and TP.  In addition, veterans who have a 10% or more service-connected disability, (CP or CPS) are placed at the top of the highest quality category.  Applicants referred are listed on the selection certificate (veteran's preference eligibles before non-veterans) without scores.

The occupational questionnaire is designed to measure your ability in the following areas needed to successfully perform the duties of this position:

  • Type 40 WPM (Screen out)
  • Skill in using office automation software programs.
  • Knowledge of clerical procedures and handle a variety of administrative support duties.
  • Abillity to communicate effectively/interpersonal skills.
  • Provide assistance and prepare travel documents.


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Temporary employees are entitled to limited benefits such as sick leave and annual leave.


If you are a veteran with preference eligibility and you are claiming 5-point preference, you must submit a copy of your DD-214 member 4 copy.  If claiming 10 point preference, submit an SF-15 and required documents as specified on the SF-15.  The SF-15 can be obtained by clicking this link  Applications lacking a DD-214 and/or associated SF-15 documentation will not receive veteran's preference.
If you are an eligible Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this positionFor information on how to apply as a CTAP or ICTAP eligible see

All federal employees are required by PL 104-134 to have federal payments made by direct deposit.

Government housing is not available.

Male applicants born after 12-31-1959 must be registered or exempt from Selective Service (see ).

You may be required to operate a government (or private) motor vehicle as part of your official duties.  Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle.  You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year or more frequently if management determines such need exists.  Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you.

Please indicate in your application whether you possess a valid State driver’s license.

Travel, transportation, and relocation expenses will not be paid.  Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

Additional vacancies for the same position title, series, and grade may be filled from this announcement.

EEO Policy Statement

Reasonable Accommodation Policy Statement 

Veterans Information

Legal and Regulatory Guidance



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NOTE: Applicants must submit their application packages electronically or by fax.  Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED.  The complete application package must be submitted by 11:59 PM (EST) on Friday, March 28, 2014.

Applicants are advised that a variety of public facilities such as schools, public libraries, state employment offices and regional job centers provide access to computers at no charge.  Help may also be available to targeted groups through a variety of public assistance agencies.

To apply for this position, you must provide a complete Application Package which includes all the following parts:
1. Resume/Application
2. Complete Occupational Questionnaire
3. Other Supporting Documents (See Required Documents Section Below)

1. To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete a resume, and complete the occupational questionnaire View Occupational Questionnaire
2. Click the Submit My Answers button at the end of the process to submit your application package.
3. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date Friday, March 28, 2014.

4. To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

5. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page: and provide the required information. The Vacancy Identification Number (VIN) is:  1067871.

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, March 28, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


NOTE: It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible, and accurate.

For Résumé and Application Tips visit:

DO NOT SEND PHOTOGRAPHS.  Any resume or documents with photographs will not be forwarded to the hiring official.


Resumes should include personal information, education, work experience (including dates of employment -month and year, and hours worked per week), and other qualifications pertinent to the position. Applications lacking required information may be considered ineligible.

The following documents are required and must be received by the closing date of this announcement:

  • Resume - Showing detailed relevant experience. Your experience must verify the answers given on the assessment questionnaire. YOU MUST USE YOUR FULL LEGAL NAME (Do not use nicknames or shortened names).
  • Transcripts (If using education to qualify you must submit college transcripts)
  • Qualifications (assessment questionnaire)
  • SF-50:  showing current grade and tenure if applicable. (Awards SF50 will not be considered as proof of status.)
  • Veterans Preference Documentation (DD-214 (Member 4 Copy), VA Letter, SF-15, etc.) see veterans preference under the other information section.
  • CTAP/ICTAP Documents
  • Selective Factors, must self-certify, in application, that you can type 40 words per minute (wpm) or provide documentation for proof.


Phone: (605)745-3620
Agency Information:
Midwest West SHRO
National Park Service
please email or call with questions
Thank You, SD


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may/or may not be referred to the hiring official. You will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you may be contacted directly. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.

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EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance