Job Overview

Summary

About the Agency

The Congressional Research Service (CRS) Office of Congressional Information and Publishing (CIP) is seeking a Specialist in Legislative Information Systems Management to work in the Legislative Information Systems Section. The Office of Congressional Information and Publishing is the organization within CRS and the Library of Congress that is mandated to produce legislative information for the United States Congress. This information is considered to be authoritative for Federal legislation: it is consulted widely by lawmakers, policymakers, academics, and members of the public who are seeking accurate, objective information on both new and amended Federal legislation.

The selectee will participate on a team of information professionals responsible for analyzing, developing, and testing the legislative information systems of the United States Congress. Duties of the Specialist in Legislative Information Systems Management include supporting and training congressional staff and CRS users of the systems, and testing and evaluating new versions of the systems throughout the development process. The selectee will also participate in efforts to ensure the accuracy, availability, and reliability of the information provided to the Congress via the legislative information systems and other Web-based legislative information services, including communicating with end users about problems or abnormalities in Web-based legislative data and identifying, diagnosing, and working to resolve these problems or abnormalities.

CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for nearly a century.

CRS is well known for analysis that is authoritative, confidential, objective, and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on public policy issues of interest to its Members and Committees.

Duties

Participates in the analysis, development, and testing of the legislative information systems of the United States Congress.

Provides customer support and troubleshooting for problems and issues encountered by congressional staff and CRS users of the legislative information system, and performs user testing and technical evaluation activities relating to the development of new legislative information systems and enhancements.

Participates in efforts to ensure the accuracy, availability, and reliability of the information provided to the Congress via the legislative information system and other Web-based legislative information services by monitoring a variety of quality control reports, identifying routine and non-routine problems or abnormalities in web-based legislative data, diagnosing the reasons for the problems, taking action to resolve them, and communicating their resolution to affected users.