QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements at the time in which the vacancy occurs to be referred to management for consideration. Your application will be maintained in an applicant supply file and may be referred as vacancies arise for which you are qualified.
PROOF OF DISABILITY: The Code of Federal Regulations states that Persons with Disabilities interested in obtaining employment within the Federal Government under the Schedule A authority must present proof of disability. (5 CFR 213.3102(u)(2)) Proof of disability must be obtained prior to an actual appointment.
GS-2: A. High school diploma or equivalent. OR B. 3 months of full time general experience. Experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid/non-paid experience.
GS-3: A. 6 months of general clerical related experience. Experience could have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position. This may be paid/non-paid experience. OR B. Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled. OR C. 1 year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR D. A combination of education and experience equivalent to that described above.
GS-4: A. 1 year of general experience equivalent to the next lower level of the grade you are applying for in the federal government. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid/non-paid experience. OR B. 2 years of education above the high school level in an accredited junior college, college, university, business, secretarial or technical school. OR C. A combination of education and experience equivalent to that described above.
GS-5: A. 1 year of specialized experience equivalent to the next lower level of the grade you are applying for in the federal government. Specialized experience is related to the work of this position and has provided you with the competencies required for successful job performance. Experience must demonstrate progressively responsible experience in clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position being filled. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties, etc. OR B. A Bachelor's degree or 4 years of education above high school in any field of study from an accredited college or university. OR C. A combination of education and experience equivalent to that described above.
GS-6 thru GS-10: 1 year of specialized experience equivalent to the next lower level of the grade you are applying for in the federal government. Specialized experience is related to the work of this position and has provided you with the competencies required for successful job performance. Experience must demonstrate ability to provide management advisory services and to perform technical work of the position being filled.
GS-6: Examples of qualifying experience may include performing reviews of information, recommendations, and preparing necessary actions; and performing less complex assignments; providing support in conducting studies for program activities; reviews job processes, working conditions, workflow or similar activities; Initiate and perform detailed research to secure any data available in order to identify taxpayer and ensure proper credit of payments received; Assist in the preparation of individual and/or employment tax returns, related schedules, and other documentation.
GS-7: Examples of qualifying experience may include Performing confidential technical assistance work in one or more of the following personnel management functions: labor/employee relations, position classification/management, staffing, and/or recruitment. Reviewing all incoming mail/correspondence to determine proper action and/or prepare written responses. Determining deadlines for correspondence needing suspense dates and maintaining/managing suspense dates to ensure timely replies. Serve as a work leader over employees accomplishing financial clerical work. Distributing, balancing, monitoring and reporting on workload. Assuring equitable distribution among employees and timely accomplishment of assigned workload. Assisting in the preparation of: individual and employment tax returns, related schedules, and other documentation.
GS-8: Examples of qualifying experience may include scheduling meetings, assisting specialists by performing administrative duties in relation to programs and/or projects; performing reviews of technical information specific to the position being filled and make recommendations. Performing clerical/technical work in support of the function including, but not limited to, general office work and automation duties such as receiving, screening, and answering telephone calls; providing telephone and receptionist services to visitors; establishing, organizing, and maintaining files; and typing and reviewing correspondence. Performing analysis as necessary to resolve issues and prepare responses; resolve complex financial issues; identified and resolve additional issues as they arise. Providing technical information to customers and/or taxpayers on a wide range of issues specific to the position being filled, which may include specific laws, rules and regulations relative to Human Resources, Budge and Finance, and/or Tax Law (e.g., filing and/or paying requirements for individuals, small businesses, corporations, fiduciary, estate and gift, and partnership returns).
GS-9: Examples of qualifying experience may include making determinations on relatively complex issues; assisting employees/managers in resolving both routine and complex issues/problems initiated by the individual, management or discovered by providing technical information on a wide range of personnel and/or human resource issues. Monitoring, reviewing, and evaluating operations and interrelationships with other organizations relative to workflow, work redundancy, or systemic problems and provide recommendations to higher level Management, analysts, coordinators, or supervisor; verified completeness of work , of self and others, to ensure accuracy and compliance with established procedures, guidelines, and formats; revised procedures, guidelines, and controls as a result of changes in higher-level procedures or as instructed by management, analysts, or coordinators. Make determinations and demonstrate sound judgment concerning controversial financial or other matters, e.g., the degree to which the individual understood their responsibilities, whether errors in their records reflected honest mistakes, fraudulent intent, forgery versus tacit consent, spousal abuse, abandonment, economic hardship, etc. Conducting personal or telephone interviews with a wide range of individuals who have varying degrees of understanding, or with third party representatives, e.g., CPAs, practitioners, attorneys, who possess a professional understanding; provided explanations to specific inquiries initiated by the individual, generated by notices, or internally generated assignments.
GS-10: Examples of qualifying experience may include performing substantive personnel work in preparing, controlling, establishing, inputting, and processing the full variety of personnel documents. Exercising accuracy in decisions relating to regulatory and legal requirements of personnel processing. Participating in developing and implementing administrative management policies, made recommendations for course of action pertaining to administrative issues, defined overall goals and objectives of programs and projects. Resolving simple informal financial complaints, referred as necessary; prepared reports on performance, progress and training needs of employees and/or on disciplinary problems or issues. Served as a work leader; provided progress reports, made day-to-day adjustments in accordance with established priorities, and ensured problems were reported and/or addressed in a timely manner.
HOW YOU WILL BE EVALUATED:
HOW YOU WILL BE EVALUATED: 1. Complete the on-line questionnaire. You will respond to a series of questions designed to determine your qualifications and interests for positions within the Service. You may receive consideration for any position and grade level for which you are determined eligible and qualified. 2.Submit a Resume. Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position. For tips preparing your resume click http://www.jobs.irs.gov/downloads/ResumeTips.pdf; for cover letter tips click http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf. 3.As vacancies become available, your application may be forwarded for consideration. You will be considered based on the extent and quality of your experience, education, training and awards relevant to the duties of the position being filled. 4.You may be required to participate in a selection interview. The IRS will not reimburse costs related to the interview such as travel to and from the interview site.
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