Skip to main content Skip to footer site map
This Position Is No Longer Available

Job Title:  Schedule A Clerical & Administrative - GS-200/300/500/900 - 2 thru 10
Department:  Department Of The Treasury
Agency:  Internal Revenue Service
Job Announcement Number:  14CE5-SHA0002-9999-CA

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$23,080.00 to $77,358.00 / Per Year
Wednesday, February 05, 2014 to Wednesday, December 31, 2014
Various Schedules - Multiple Appointment Types
MANY vacancies - IRS Nationwide Locations, United States
Public Trust - Background Investigation


About the Agency

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow
Clerical and Administrative Support positions are typically involved in performing a wide range of clerical and/or technical responsibilities in support of management and programs specific to a function or business division. Depending on the position, the work may involve performing day to day clerical support activities, providing procedural or technical responses, resolving tax account issues, and/or working other administrative type programs or assignments. Regardless of the position, the work will be challenging and offer numerous opportunities for growth personally as well as professionally.
Schedule A is an excepted service hiring authority, which allows the hiring of qualified individuals with severe disabilities, without using the competitive hiring process. Targeted disabilities, as defined by the Equal Employment Opportunity Commission (EEOC), include severe disabilities targeted for emphasis in affirmative employment planning. These disabilities may include, but are not limited to deafness, blindness, partial paralysis, complete paralysis, severe intellectual disability, psychiatric disability, convulsive disorders, and distortion of limbs or spine. An employee may be converted to a career or career-conditional appointment, without competition, after completing two years on the job and demonstrating satisfactory performance. If you are interested in a challenging career with excellent benefits, training, and strong growth potential, we strongly encourage you to register here and submit your resume to be considered as positions are made available.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


  • Occasional Travel
  • Travel may be required.


  • No


  • Click "Print Preview" to review the entire announcement before applying.
  • Schedule A Excepted Service Appointment
  • Trial period 2 years of satisfactory performance - may be
  • converted to Career Conditional appointment after trial period


Back to top

There are generally two categories of positions filled through this announcement, Clerical and Assistants:

In a Clerical position you will:

    • Perform a variety of administrative tasks. Many of these tasks may require the use of several software and/or automation tools.
    • Identify, analyze, and makes suggestions for resolution or correction of any situation which could impact the efficiency or economy of the work area.
    • Provide information and assistance to all levels of customers on established program areas.
    • Provide support in conducting studies for program activities; review job processes, working conditions, workflow or similar activities within assigned areas of responsibility.
    • Collect or compile data for routine reports; extract data from prescribed sources.

In an Assistant position you will:

    • Perform clerical and technician work in support of a specific function and/or support organization. Examples of specific functions and support organizations may include: Human Resources (HR); Accounting, Budget, and Finance; Customer Service; etc. Screen incoming correspondence, actions, and/or requests, identify necessary actions, and refer or respond as appropriate based on procedures and processes specific to the organization.
    • Reconciles records, maintains reference materials and subject matter files; and compiles reports on a regular basis or as needed.
    • Provides information about the program area in response to general and specific inquiries from management officials and employees, resolves routine problems or errors, and refers inquiries which cannot be personally answered to the appropriate staff member.
    • Maintains control records for correspondence and work assignments, and establishes and follows up in a timely manner.
    • Some positions may also require an interaction with taxpayers on a daily basis, assisting them in identifying and/or resolving specific questions, concerns, and/or inquires directly related to their being in compliance with and/or fulfilling their tax obligations.


Back to top

QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements at the time in which the vacancy occurs to be referred to management for consideration. Your application will be maintained in an applicant supply file and may be referred as vacancies arise for which you are qualified.
PROOF OF DISABILITY: The Code of Federal Regulations states that Persons with Disabilities interested in obtaining employment within the Federal Government under the Schedule A authority must present proof of disability. (5 CFR 213.3102(u)(2)) Proof of disability must be obtained prior to an actual appointment.
GS-2: A. High school diploma or equivalent. OR B. 3 months of full time general experience. Experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid/non-paid experience.
GS-3: A. 6 months of general clerical related experience. Experience could have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position. This may be paid/non-paid experience. OR B. Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled. OR C. 1 year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR D. A combination of education and experience equivalent to that described above.
GS-4: A. 1 year of general experience equivalent to the next lower level of the grade you are applying for in the federal government. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid/non-paid experience. OR B. 2 years of education above the high school level in an accredited junior college, college, university, business, secretarial or technical school. OR C. A combination of education and experience equivalent to that described above.
GS-5: A. 1 year of specialized experience equivalent to the next lower level of the grade you are applying for in the federal government. Specialized experience is related to the work of this position and has provided you with the competencies required for successful job performance. Experience must demonstrate progressively responsible experience in clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position being filled. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties, etc. OR B. A Bachelor's degree or 4 years of education above high school in any field of study from an accredited college or university. OR C. A combination of education and experience equivalent to that described above.
GS-6 thru GS-10: 1 year of specialized experience equivalent to the next lower level of the grade you are applying for in the federal government.   Specialized experience is related to the work of this position and has provided you with the competencies required for successful job performance. Experience must demonstrate ability to provide management advisory services and to perform technical work of the position being filled.
GS-6: Examples of qualifying experience may include performing reviews of information, recommendations, and preparing necessary actions; and performing less complex assignments; providing support in conducting studies for program activities; reviews job processes, working conditions, workflow or similar activities; Initiate and perform detailed research to secure any data available in order to identify taxpayer and ensure proper credit of payments received; Assist in the preparation of individual and/or employment tax returns, related schedules, and other documentation.
GS-7: Examples of qualifying experience may include Performing confidential technical assistance work in one or more of the following personnel management functions: labor/employee relations, position classification/management, staffing, and/or recruitment. Reviewing all incoming mail/correspondence to determine proper action and/or prepare written responses. Determining deadlines for correspondence needing suspense dates and maintaining/managing suspense dates to ensure timely replies. Serve as a work leader over employees accomplishing financial clerical work. Distributing, balancing, monitoring and reporting on workload. Assuring equitable distribution among employees and timely accomplishment of assigned workload. Assisting in the preparation of: individual and employment tax returns, related schedules, and other documentation.
GS-8: Examples of qualifying experience may include scheduling meetings, assisting specialists by performing administrative duties in relation to programs and/or projects; performing reviews of technical information specific to the position being filled and make recommendations. Performing clerical/technical work in support of the function including, but not limited to, general office work and automation duties such as receiving, screening, and answering telephone calls; providing telephone and receptionist services to visitors; establishing, organizing, and maintaining files; and typing and reviewing correspondence. Performing analysis as necessary to resolve issues and prepare responses; resolve complex financial issues; identified and resolve additional issues as they arise. Providing technical information to customers and/or taxpayers on a wide range of issues specific to the position being filled, which may include specific laws, rules and regulations relative to Human Resources, Budge and Finance, and/or Tax Law (e.g., filing and/or paying requirements for individuals, small businesses, corporations, fiduciary, estate and gift, and partnership returns).

GS-9: Examples of qualifying experience may include making determinations on relatively complex issues; assisting employees/managers in resolving both routine and complex issues/problems initiated by the individual, management or discovered by providing technical information on a wide range of personnel and/or human resource issues. Monitoring, reviewing, and evaluating operations and interrelationships with other organizations relative to workflow, work redundancy, or systemic problems and provide recommendations to higher level Management, analysts, coordinators, or supervisor; verified completeness of work , of self and others, to ensure accuracy and compliance with established procedures, guidelines, and formats; revised procedures, guidelines, and controls as a result of changes in higher-level procedures or as instructed by management, analysts, or coordinators. Make determinations and demonstrate sound judgment concerning controversial financial or other matters, e.g., the degree to which the individual understood their responsibilities, whether errors in their records reflected honest mistakes, fraudulent intent, forgery versus tacit consent, spousal abuse, abandonment, economic hardship, etc. Conducting personal or telephone interviews with a wide range of individuals who have varying degrees of understanding, or with third party representatives, e.g., CPAs, practitioners, attorneys, who possess a professional understanding; provided explanations to specific inquiries initiated by the individual, generated by notices, or internally generated assignments.
GS-10: Examples of qualifying experience may include performing substantive personnel work in preparing, controlling, establishing, inputting, and processing the full variety of personnel documents. Exercising accuracy in decisions relating to regulatory and legal requirements of personnel processing. Participating in developing and implementing administrative management policies, made recommendations for course of action pertaining to administrative issues, defined overall goals and objectives of programs and projects. Resolving simple informal financial complaints, referred as necessary; prepared reports on performance, progress and training needs of employees and/or on disciplinary problems or issues. Served as a work leader; provided progress reports, made day-to-day adjustments in accordance with established priorities, and ensured problems were reported and/or addressed in a timely manner.


HOW YOU WILL BE EVALUATED: 1. Complete the on-line questionnaire. You will respond to a series of questions designed to determine your qualifications and interests for positions within the Service. You may receive consideration for any position and grade level for which you are determined eligible and qualified. 2.Submit a Resume. Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position. For tips preparing your resume click; for cover letter tips click 3.As vacancies become available, your application may be forwarded for consideration. You will be considered based on the extent and quality of your experience, education, training and awards relevant to the duties of the position being filled. 4.You may be required to participate in a selection interview. The IRS will not reimburse costs related to the interview such as travel to and from the interview site.
To preview questions please click here.


Back to top


REASONABLE ACCOMMODATION: If you need a reasonable accommodation for any part of the application and hiring process, please email  Decisions on granting reasonable accommodation will be made on a case-by-case basis. If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this announcement.
CONDITIONS OF EMPLOYMENT: If selected for this position, you will be required to:

      • After 2 years of successful performance, may be non-competitively converted to a career or career-conditional appointment


      • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.


      • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.


      • Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.


      • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9; one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.


      • Undergo a pre-employment federal income tax verification.


      • Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification). IRS will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization. If it cannot be confirmed that you are authorized to work, we will provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.


      • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.



Back to top
The application process has 7 STEPS:
STEP 1: Access the announcement via the link provided.
STEP 2: Click "Apply Online" on the announcement screen.
STEP 3: Create a USAJOBS Account at: or log in using your existing USAJOBS Account.
STEP 4: Develop a Resume using the USAJOBS "Resume Builder" or "Upload" your already created Resume.
STEP 5: Complete all 5 steps in the CareerConnector Account Creation: 1)Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions; 4) Demographic Information; and 5) Resume Information. Click "Apply to this Vacancy".
STEP 6: Apply to the Vacancy. Respond to the questions for each of the following sections: Series, Grade, Location; Grade Specific; & All Grade Questions.
STEP 7: Submit Documents and Review Application. Timely submit the supporting documents requested. Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided. Next, review the summary of the application you completed. Scroll down & click "Finish" at the bottom of the page.
1. Log into My USAJOBS at  with your user name and password.
2. Click on "Application Status".
3. Click "more information" under the "Application Status" column of the announcement.
4. Click "Review and Update the documents if needed", on the "Application Detail" page.
5. Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided.
6. Click "Finish" to save this change.


EDUCATION DOCUMENTATION: Submit a copy of your transcripts or a list of the courses showing title, number of credits, grade, and date of completion. An official transcript will be required if you are selected. A college or university degree must be accredited (or pre-accredited) and recognized by the U.S. Department of Education refer to Any foreign education must be evaluated by a credentialing agency. Proof is required. Information may be found at:
PROOF OF DISABILITY: To be eligible for employment within the Federal Government under the Schedule A hiring authority you must provide proof of disability. The certification of disability can be provided in one of several ways: Certification by a State Vocational Rehabilitation Agency counselor; Certification by a Vocational Rehabilitation and Employment Service of the Department of Veterans Affairs counselor; Statement or letter on a physician/medical professional's letterhead stationary; or, Statement, record or letter from a Federal Government agency.
CTAP/ICTAP DOCUMENTATION    If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility.
VETERANS' PREFERENCE DOCUMENTATION For additional information see link at bottom of announcement.


Paula Golladay
Phone: 999-999-9999
Fax: 999-999-9999
TDD: 999-999-9999
Agency Information:
Human Capital Office
1111 Constitution Avenue
Washington, DC
Fax: 999-999-9999


If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position. If your contact information changes, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile. You can check the status of your application for this position at any time by logging onto your "My USAJOBS" account and clicking on "My Application

Back to top
EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance