This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:CONTACT REPRESENTATIVE (OA), GS-0962-5/6/7

Department:Department Of The Interior

Agency:Interior, Bureau of Indian Affairs

Job Announcement Number:PR-14-03

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$35,230.00 to $56,732.00 / Per Year

OPEN PERIOD:

Thursday, January 30, 2014 to Thursday, February 20, 2014

SERIES & GRADE:

GS-0962-05/07

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Riverside, CA View Map

WHO MAY APPLY:

BUREAU-WIDE / INDIAN PREFERENCE ELIGIBLES / CURRENT STATUS OR FORMER CAREER STATUS FEDERAL EMPLOYEES WITH REINSTATEMENT ELIGIBILITY / VEOA ELIGIBLES

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

No

JOB SUMMARY:

The Bureau of Indian Affairs is the lead agency for the United States in carrying on a government-to-government relationship with the tribal nations. A challenging and dynamic place to work, it enhances the quality of life, promotes economic opportunity, and carries out the responsibility to protect and improve the trust assets of American Indians, Indian tribes and Alaska Natives.

CONTACT REPRESENTATIVE (OA), GS-0962-5/6/7,

#4900015, Pacific Region, Southern California Agency,

Office of the Deputy Superintendent for Trust Services,

Probate and Estate Services, Riverside, California

 

GS-07:  $46,640 - $56,732 Per Annum

GS-06:  $39,271 - $51,047 Per Annum

GS-05:  $35,230 - $45,804 Per Annum

 

NOTE:  TRAVEL AND RELOCATION EXPENSES WILL NOT BE AUTHORIZED.  ANY RELOCATION EXPENSES ASSOCIATED WITH REPORTING FOR DUTY WILL BE THE RESPONSIBILITY OF THE SELECTED EMPLOYEE.

 

INDIAN PREFERENCE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472). Verification of Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles that are not currently employed with the Federal service will be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(A)(7).

 

VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA): Preference eligibles may apply for permanent positions (career or career-conditional appointments) under merit promotion procedures for VEOA appointments; however, veteran’s preference is not a factor in these appointments. To be eligible for a VEOA appointment, a veteran must be a preference eligible OR veteran separated after 3 or more years of continuous active service performed under honorable conditions. Applicants must submit a copy of their DD-214 for verification of eligibility. For more information, click here: http://www.fedshirevets.gov/job/shav/index.aspx#veoa

 

FORMER FEDERAL EMPLOYEES: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. The majority of individuals, who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

TRAVEL REQUIRED

  • Not Required

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • US CITIZENSHIP REQUIRED.
  • A BACKGROUND SECURITY INVESTIGATION WILL BE REQUIRED FOR ALL NEW HIRES.
  • APPOINTMENT MAY INCLUDE A REQUIREMENT FOR ONE YEAR PROBATIONARY PERIOD.
  • APPLICATIONS WILL ONLY BE ACCEPTED ONLINE OR BY FAX.

DUTIES:

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NOTE: If the position is filled at a lower grade level, subsequent promotion to the next grade level will be processed without further competition under the Merit Promotion Program at such time as performance and qualification requirements are met and classification review discloses the duties being performed properly warrant classification to the next higher grade level.

 

SUMMARY OF DUTIES:

 

Incumbent provides assistance to the Probate Specialist in preparation of estate planning and drafting of wills, life estates, codicils, revocations of wills, etc.

Maintains statistical records on estate planning, estate administration, will drafting summary distributions and automated probate tracking systems.

Changes appropriate records (manual and automated) to reflect changes in records as a result of Orders issued by the Administrative Law Judges or Attorney Decision Makers, and prepares necessary and proper documentation for distribution of trust assets to close estate accounts.

Assists in the preparation, proper assembly and transmittal of all documents required including heirship data required by regulations or requested for probate purposes.

Receives calls and visitors and answers inquiries from owners of trust and restricted land regarding rules governing probate.

Types correspondence, reports, memorandum, and assembles outgoing material and documents according to policy and procedures.Files and maintains probate records in accordance with Indian Affairs Manual (IAM) and other instructions.


QUALIFICATIONS REQUIRED:

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EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards for Clerical and Administrative Support Positions, GS-0962).

 

GS-7: 1 year of specialized experience equivalent to the GS-6 grade level in the federal service assisting probate specialists in the preparation of guidance in estate planning and drafting of wills, life estates, codicils, revocations of wills, prepare necessary and proper documentation for distribution of trust assets to close estate accounts, assemble outgoing material according to policy procedures, files and maintains probate records. These examples are not all inclusive (refer to the summary of duties for specialized experience).

 

GS-6: 1 year of specialized experience equivalent to the GS-5 grade level in the federal service assisting probate specialists by providing technical assistance work in support of probate processes; maintain data tracking system; prepare necessary and proper documentation for distribution of trust assets to close estate accounts, assemble outgoing material according to policy procedures, files and maintains probate records; assisting with incoming and outgoing mail. These examples are not all inclusive (refer to the summary of duties for specialized experience).

 

GS-5: 1 year of specialized experience equivalent to the GS-4 grade in the federal service assisting probate specialists by providing technical assistance work in support of probate processes; maintain data tracking system; assisting with incoming and outgoing mail. These examples are not all inclusive (refer to the summary of duties for specialized experience) OR 4 years of successfully completed education above the high school level.

 

 

PROFICIENCY REQUIREMENT:  In addition to meeting the experience or education requirements, applicants must show possession of typing and office automation skills.  Applicants may meet the typing requirement by passing the appropriate test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificate by the Office of Personnel Management local office or by self-certifying their proficiency.

 


 

SUITABILITY, CLEARANCE & REQUIREMENTS: A background security investigation will be required for all new hires. Appointment will be subject to the applicant’s successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

 

OTHER: Incumbent may be required, as an incidental duty, to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver’s license is required. Incumbent must have a safe driving record within the three-year period immediately preceding submittal of GSA Form 3607 and be able to meet the safe driving requirements of the Bureau of Indian Affairs.

 

The Bureau of Indian Affairs has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

 

HOW YOU WILL BE EVALUATED:

As part of the application process, you are required to respond to a series of questions designed to assess your possession of the following knowledge, skills, and abilities:

 

 

·       ORGANIZATIONAL AWARENESS IN ALL AREAS OF PROBATES.

·       KNOWLEDGE OF FORMS AND LEGAL EFFECTS OF ALL DOCUMENTS RELATED TO PROBATES.

·       AUTOMATED SYSTEMS.

·       INTERPERSONAL SKILLS

 

Wewill compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your resume, your score may be adjusted to more accurately reflect your abilities.

 


BENEFITS:

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The Bureau of Indian Affairs offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc

 



OTHER INFORMATION:

CTAP & ICTAP APPLICANTS: Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) participants who are well qualified may apply for this position. To be eligible for consideration under CTAP, an applicant must provide written notification that they will be losing their current federal position. To be eligible for consideration under ICTAP, an applicant must provide proof that they have lost their federal position within the last year. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible. For more information regarding CTAP & ICTAP, please visit http://www.opm.gov/rif/employee_guides/career_transition.asp

 

NOTICE TO MALE APPLICANTS: Section 1622 of the Defense Authorization Act of 1986, prohibits any male born after December 31, 1959, from being appointed to a position in an executive agency if he has knowingly and willfully failed to register with the Selective Service System. Male applicants born after December 31, 1959, will be required to complete a certification document to confirm their Selective Service registration status, if selected for appointment.

 



HOW TO APPLY:

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To Apply Online:

  • Click the Apply Online button and follow the prompts to register
  • Answer the Questionnaire and click on SUBMIT my answers
  • UPLOAD all required documents and other supporting documents
  • To return to your saved application, log in to your USAJOBS account at www.usajobs.gov
  • Click on Application Status
  • Click on the position title and select Apply Online to continue

We strongly encourage you to apply online. However, if you cannot apply online, you may FAX your assessment questionnaire, resume and supporting documents to (478) 757-3144 by following the steps below.

 

To Apply by Fax:

  • Print a copy of the OPM Form 1203-FX
  • Answer the assessment questionnaire View Occupational Questionnaire
  • When faxing a completed OPM Form 1203-FX, this will serve as your fax cover and must be placed on TOP of your application and other supporting documents. No other fax page is required. Simply make sure all six pages of the completed OPM Form 1203-FX are on top of all other documents being faxed

 

Combination Online/Fax:

  • Click the Apply Online button and follow the prompts to register
  • ANSWER the Questionnaire and click on SUBMIT my answers
  • Include the Vacancy Identification Number 1042113, SSN, and full name to ensure that your documents are associated with the rest of your application
  • Fax your US Government Application Cover Page, application, and supporting documents to (478) 757-3144

Please note that it is the applicant's responsibility to verify that all information entered, uploaded, or faxed (i.e., questionnaire responses, resume, and any supporting documents) are complete and accurate.

 

All electronic submissions and/or faxes must be completed by Thursday, February 20, 2014.

 

NOTE: Submission of a resume alone is not a complete application. This position requires the submission of additional forms as described under the REQUIRED DOCUMENTS section. Failure to provide the required information and/or documentation may result in your application not being considered for employment.

 



REQUIRED DOCUMENTS:

  • Resume showing relevant experience and education.
  • References - List three people who are not related to you and are not current or previous supervisors.
  • Form BIA-4432, Verification of Indian Preference for Employment, if claiming Indian preference. No other form will be accepted.
  • Form DD-214, if claiming veterans preference; and VA letter and Standard Form 15, if claiming 10 point preference.
  • Copy of most recent SF-50, Notification of Personnel Action.
  • College Transcript is required for verification of qualifying education. Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
  • GSA Form 3607, Motor Vehicle Operator's License and Driving Record (optional during the application process; however, selectees will be required to submit as part of the pre-appointment process).

NOTE: Persons submitting incomplete applications will be given credit only for the information they provide. The applicant is responsible for submitting all required documentation in support of their application in order to receive full credit for their Indian preference, veteran preference, experience, training, and/or education. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM THIS OFFICE.

 

AGENCY CONTACT INFO:

Melanie Kolzen
Phone: (405)247-1541
Email: MELANIE.KOLZEN@BIA.GOV
Agency Information:
BIA Center for Recruitment Anadarko
DO NOT MAIL APPLICATIONS
PLEASE FAX TO 478-757-3144
XXXXX, OK
73005

WHAT TO EXPECT NEXT:

Once the online questionnaire is received, you will receive an acknowledgement email notifying you that your submission was successful. After a review of your application is made, you will be notified regarding your rating and referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

 


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Job Announcement Number:

PR-14-03

Control Number:

360576200