Job Overview


Service: Performance Management

Vacancy Identification Number (VIN)  1039187 


OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  
How would you like to become a part of a team providing compassionate care to Veterans?

These vacancies are advertised at the single grade at which this position will be filled above the full performance level.

"As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to"

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.


· United States Citizens


The incumbent is a leader in delivering and improving patient-centered care through collaborative strategies with other members of the healthcare team. The Patient-Centered Care Coordinator oversees the implementation and coordination of patient-centered care initiatives which facilitate an environment that improves care delivery in a planned and systematic fashion. Patient-Centered Care (PCC) will be a system wide initiative requiring interaction with multiple departments throughout the VA Boston Healthcare System. The incumbent also provides leadership in the application of the patient-centered care philosophy, the Joint Commission’s patient care performance measures, and organizational processes that result in improved patient experience. The incumbent is capable of practicing at the advanced level and has specialized knowledge of practice typically in patient centered care.  Incumbent should have at least 2 years in an area of specialized psychology practice and be licensed.

WORK SCHEDULE:  Full-time, Monday to Friday, 8:00 to 4:30 p.m.              


NOTE:  This position is an AFGE Bargaining Unit position.
NOTE:  This position is covered by locality-based comparability pay.
NOTE:  Selectee may be required to work at any Boston Healthcare System campus, as needed.
NOTE:  Candidates who meet the qualification requirements within 15 calendar days following the closing date of the announcement will be considered.

Travel Required

  • Not Required

Relocation Authorized

  • No