Job Overview


OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Vacancy Identification Number (VIN): 1039446


The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate. 

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

This position is located at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin ( Milwaukee is located in southeastern Wisconsin, about 90 minutes from Chicago, IL and Madison, WI. Milwaukee is on the shores of Lake Michigan, the fifth largest lake in the world where Summerfest, the world's largest music festival and many ethnic festivals take place throughout the summer. There is something for everyone in Milwaukee; you can experience old world charm, diverse cultures, historic neighborhoods and it's a great place to raise a family.

VA encourages persons with disabilities to apply. The Health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.


Program Manager - Mental Health Residential Rehabilitation (MHRRTP)

This position is being announced as a Social Worker, Psychologist, Psychiatrist, or Nurse

Work Schedule: Monday – Friday 8:00am-4:30pm

The Program Manager has direct line authority and is accountable for all aspects of the clinical care and support services provided to veterans undergoing treatment in the various Mental Health programs at the Milwaukee VAMC. The MHRRTP, Dom 123 area addresses the rehabilitative and recovery needs of the broadest possible range of veterans in coordination with the Milwaukee VA services. Community agencies are utilized when services are not readily available. The program manager ensures that high quality evidence-based programs and services remain consistent with evolving healthcare needs of the total veteran population in this building which is capable of treating 189 Veterans.  The majority of the veterans served have complex psychosocial needs and mental health problems requiring special expertise.  The incumbent oversees the interdisciplinary clinical teams and supervises the staff providing mental health services.  The incumbent provides a full range of supervisory responsibilities for an assigned staff of about 85 employees. The position will require some clinical time. The clinical time will involve work with a variety of complex cases across the interdisciplinary teams including those requiring involuntary hold or detention, hospital transfers, violent patients, and those with legal complications. As a member of the Mental Health Leadership Team, the incumbent collaborates in strategic plans for the Mental Health Division, setting goals and objectives, policy making, resource allocation to meet these objectives, leadership activities and monitoring progress of these initiatives.

Major responsibilities include:

·         Plan and coordinate staffing based on fluctuating needs, staffing mix and maximizing cost effectiveness.

·         Plan, implement and evaluate services designed for patients, based on evidenced based practice.

·         Effective utilization of staff resources, supplies and equipment.

·         Participate as a clinical leader with other program leaders in the decision making process related to patient care, clinical/program policies and procedures, customer service, performance improvement/measurement activities. 

·         Provide supervisory guidance and evaluate staff performance in collaboration with other related program leaders.

·         Provide a safe and healthy environment for patients and staff by interpreting and applying national standards. 

·         Collaborate with other health care professionals in providing continuity of care for veterans.

Physical Requirements:  Most of the work is performed at a desk, in an office setting.  The position does require movement throughout the Medical Center.

Work Environment:  The work environment includes the risks and discomforts normally found in offices, conference rooms, and similar settings.  An adequately lighted, heated and ventilated office is used to accomplish work assignments.  The incumbent may be exposed generally to patients and others while traveling throughout the hospital to and from meetings.

Travel Required

  • Not Required

Relocation Authorized

  • No